Record of entry and exit Thai citizen

[Bennukbin]

My wife ( Thai)  and I are retuning to live full time in August after living abroad for many years. To import our personal effects duty free the clearing agent has advised that it is best done in my wife’s name. We have traveled back to Thailand regularly but never stay for more than a few weeks.

 

Since the introduction of the face recognition e-gate my wife has not had any stamps in her passport and the clearing agent has said we need to get a record of entry and exit from immigration to prove to customs that she has been outside the Kingdom.Has anyone any experience of this and can give some advice on the process. 

[treetops]

Not done it personally but here's a post showing the application form for travel record saying it can be requested at your local immigration office.

 

https://aseannow.com/topic/1344081-savarnabhumi-airport-departure-through-electronic-passport-control/page/3/#findComment-19463050