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Posted

Skype has emailed to tell me that I have successfully reactivated my credit (£6+).

However, when I try to find a dial pad (or much else for that matter), the site just sends me round in circles.

I have Skype installed on my phone and laptop but have failed to gain access with either.

Can anyone help me please? Also, I'm aware that other forum members have complained about the "new" Skype/Microsoft Teams and I'm open to suggestions re using a different company.

Thanks.

Posted
3 hours ago, 5davidhen1 said:

I have Skype installed on my phone and laptop but have failed to gain access with either.

Because you have to log in to a web page with your Skype log in and password - the old apps no longer work.

Something like this which was one of the links sent from MSN re the change.

https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=175&ct=1751373997&rver=7.5.2156.0&wp=MBI_SSL&wreply=https%3A%2F%2Flw.skype.com%2Flogin%2Foauth%2Fproxy%3Fclient_id%3D572381%26redirect_uri%3Dhttps%3A%2F%2Fcalling.web.skype.com%2FAuth%2FPostHandler%26state%3Dc6774eaf-5e38-4e2c-90e9-cf43e32049b1&lc=1033&id=293290&mkt=en-US&psi=skype&lw=1&cobrandid=2befc4b5-19e3-46e8-8347-77317a16a5a5&client_flight=ReservedFlight33%2CReservedFlight67

 

Basically a Microsoft Account log in.

Posted
5 hours ago, 5davidhen1 said:

Skype has emailed to tell me that I have successfully reactivated my credit (£6+).

However, when I try to find a dial pad (or much else for that matter), the site just sends me round in circles.

I have Skype installed on my phone and laptop but have failed to gain access with either.

Can anyone help me please? Also, I'm aware that other forum members have complained about the "new" Skype/Microsoft Teams and I'm open to suggestions re using a different company.

Thanks.

Open Teams app , than in upper left click on profile logo and a window will open with options. In the middle click on Skype dial pad.

  • Agree 1
Posted
12 hours ago, msbkk said:

Open Teams app , than in upper left click on profile logo and a window will open with options. In the middle click on Skype dial pad.

No profile opens up via top left (assuming phone usage, rather than laptop). I can access "profile settings" via another route but no "dial-pad" option opens up.

Please clarify what the "profile logo" looks like and verify that you are talking about phone use rather than laptop.

Posted
45 minutes ago, 5davidhen1 said:

No profile opens up via top left (assuming phone usage, rather than laptop). I can access "profile settings" via another route but no "dial-pad" option opens up.

Please clarify what the "profile logo" looks like and verify that you are talking about phone use rather than laptop.

Android phone. In upper left at the top is a round icon. Click on that.

Posted
On 7/1/2025 at 9:55 PM, msbkk said:

Open Teams app , than in upper left click on profile logo and a window will open with options. In the middle click on Skype dial pad.

That works for me on computer but not on phone app. Skype credit being run out on teams free is full of problems.

 

Posted
On 7/1/2025 at 7:54 PM, Magictoad said:

Use WhatsApp 

More details on how that works to a UK land line please!!??

Posted
On 7/2/2025 at 8:01 PM, Encore said:

I still can use my existing credit to make calls by using Skype calling through weblink: 

 

https://calling.web.skype.com/

 

Would appreciate knowing how you obtained skype credit after the app closed down (May 2025?) 

I didn't! I've had the credit for several months as I rarely use it.

  • Thumbs Up 1
Posted

Thanks to all respondents, but none of the suggestions work for me. Teams is cr*p!

I tried both my phone and laptop again and cannot see a dial pad, or my contacts, or do anything except use the voice (echo) test.

Posted
11 hours ago, Surasak said:

More details on how that works to a UK land line please!!??

So many people appear not to understand that Skype's main USP was calling to landlines and other corporate numbers where whassap and the rest don't go. Plus, I had skype numbers to receive calls - they just vaporised and again whatssap and co don't help.

 

On 7/2/2025 at 1:01 PM, Encore said:

I still can use my existing credit to make calls by using Skype calling through weblink: 

 

https://calling.web.skype.com/

 

Would appreciate knowing how you obtained skype credit after the app closed down (May 2025?) 

many thanks for that link. I certainly cannot find any skype option in teams profile as mentioned by some posters.

 

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