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Japanese Man Arrested on Suspicion of Falsifying 580 Hotel Reservations


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Yomiuri Shimbun file photo | The Metropolitan Police Department is seen in November 2020 in Chiyoda Ward, Tokyo.

 

TOKYO - In a startling case of deception, authorities arrested a 28-year-old man from Izumo, Shimane Prefecture, on Monday for allegedly obstructing business operations at a Tokyo hotel by making a staggering number of false bookings. According to the Shinjuku Police Station of the Tokyo Metropolitan Police Department, the suspect forged approximately 580 room reservations at a hotel near Haneda Airport, resulting in damages exceeding ¥17 million, which is about $114,000.

 

His arrest hinges on charges involving the booking of 258 rooms under a false identity at a hotel in Ota Ward between December 16 and 19 of last year. His actions significantly disrupted the hotel's ability to operate and led to financial losses. Despite the allegations, the man maintains his innocence, asserting that there was no deceit in the information provided during the booking process.

 

At the time of these alleged acts, the man was working as a biomedical laboratory scientist at Shimane University Hospital. Investigations reveal that he had accessed a booking website using methods that included his work computer. The case raises concerns about the potential misuse of workplace resources for personal vendettas or fraudulent activities.

 

Authorities are also investigating a possible motive linked to an incident in November last year when the man stayed at the same hotel. He reportedly lodged complaints about how hotel staff treated him. Law enforcement is considering whether this negative experience spurred the booking spree as a form of retaliation.

 

The financial impact of these actions on the hotel is substantial. Such incidents not only cause immediate monetary loss but also tarnish the establishment’s reputation and disrupt service to genuine customers. The hotel near Haneda Airport undoubtedly faced challenges in managing its bookings and fulfilling the needs of actual guests due to the block reservations made under false pretenses.

 

The suspect's denial of entering false information complicates the case. However, with digital footprints and the use of a business computer, investigators are piecing together evidence to understand the full extent of his activities and any underlying motives.

 

Beyond immediate damages, the case highlights broader concerns about booking fraud in the hospitality industry. Hotels often rely on reservation systems that depend on trust, making them vulnerable to such deceptive practices. This case serves as a cautionary tale, urging hotels to bolster their booking verification processes and remain vigilant against fraudulent activities.

 

As the legal process unfolds, the hospitality sector is keenly observing for lessons and insights to prevent similar incidents. The outcome of this case could influence how hotels worldwide handle booking verifications and guest interactions, aiming to protect their interests and ensure smoother operations.

 

image.png  Adapted by ASEAN Now from The Yomiuri Shimbun 2025-07-19

 

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Posted

Crazy people out there. Like the completely false reviews of people who couldn’t get a table in a restaurant or thought it was too expensive. To that I say, there’s a menu .. read it.

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