A PTT Station has launched a new self-service fuel pump offering in Thailand, allowing customers to order, pump and pay for fuel via the Blueplus+ mobile app while receiving an immediate discount of 0.40 baht per litre. The initiative, introduced by PTT Oil and Retail Business Plc (OR), aims to modernise fuel retail services and improve convenience for drivers. The company said the move would reduce waiting times, particularly during peak hours, while giving users greater control over the refuelling process.

Get today's headlines by email

The launch was led by M.L. Peektong Thongyai, Chief Executive Officer, alongside Suchart Ramas, President, and Pimarn Poolsri, Senior Executive Vice President for the oil retail business. OR said the “Self Serve” model is designed around an “Easy & Smart” concept, aligning with evolving consumer behaviour that prioritises speed, efficiency and digital integration. Customers can access the service through the Blueplus+ app, which supports digital payments via credit and debit cards and automatically applies loyalty points based on net spending after discounts.

According to OR, the service is built on three core features: cost efficiency through a flat 0.40 baht per litre discount on all fuel types without a minimum purchase requirement; operational efficiency through a streamlined app-based process; and a seamless digital experience with secure payment integration. The discount also applies to alternative fuels such as E20, reflecting OR’s broader strategy to support accessible and modern energy solutions.

The company said the introduction of self-service pumps would help optimise space management within fuel stations and improve throughput during high-demand periods. It also positions OR as a leader in adopting digital technologies in Thailand’s energy retail sector, responding to a growing demand for self-service and contactless transactions.

OR has already begun rolling out the Self Serve service and plans to expand it to more than 50 stations by May 2026. Customers can check participating locations via the Blueplus+ app or the PTT Station Facebook page, while further information is available through the contact centre on 1365 or 02-239-9997, operating 24 hours a day.

Picture courtesy of PTT

Join the discussion?

Already a member?

Adapted by ASEAN Now InsideThailand 23 Apr 2026

View full article

I hope this does not become the norm. I like chatting to the service staff as they fill up my car, usually kids.

What about the free water?

PTT may be breaking the unwritten social contract to maintain high employment within the Thai economy. There's a reason Thailand doesn't have self-service anything and all retail outlets appear (by western standards) to be grossly overstaffed.

The government maintains a low minimum wage and doesn't grossly overtax businesses in order to provide western style social support. In return the corporate sector agrees to provide high levels of employment to the public.

Automation is the beginning of the end.

Great, as long as it doesn’t become the norm. One of the unsung luxuries here is having one’s vehicle fuelled up. Gawd forbid it ends up like the UK where there is no service and you actually have to get out of your car and do everything. Then if there is no pay-at-pump, physically walk into the shop, stand in line, then pay. Yuck! 🙂

15 minutes ago, EVENKEEL said:

What about the free water?

PTT has not given out water now for weeks, they stopped when the "fuel crisis" arrived on scene.

5 minutes ago, daveAustin said:

Great, as long as it doesn’t become the norm. One of the unsung luxuries here is having one’s vehicle fuelled up. Gawd forbid it ends up like the UK where there is no service and you actually have to get out of your car and do everything. Then if there is no pay-at-pump, physically walk into the shop, stand in line, then pay. Yuck! 🙂

I don't remember which brand it was but in the late 90s/early2000s there was a self service petrol station on Rama 4. It didn't last very long. Hopefully this goes the same way - not only for convenience but also for the reasons @Gsxrnz mentioned.

It will be a sad day if this becomes the norm. This move should be blocked by the government.

22 minutes ago, Ralf001 said:

PTT has not given out water now for weeks, they stopped when the "fuel crisis" arrived on scene.

Then change garages, PT still dishing it out......

Slippery slope, what next, 7/11 self service.

A post of low value has been removed:

13. Low-Value Posts - Posts that add no written contribution are not allowed.

    This includes emoji-only replies, very short comments, memes, GIFs, screenshots, or embedded social media posts without explanation or opinion.

2 hours ago, jacko45k said:

I hope this does not become the norm. I like chatting to the service staff as they fill up my car, usually kids.

I didn't know you speak fluent Thai, because those kids certainly don't speak English, and I have never even seen them stand around while they fill up the car.

They hang in the nozzle, then immediately move to the next car, and come back after the tank has been filled to remove the nozzle.

Self service certainly will also speed up the service, because most stations are underemployed, and you're sometimes waiting for minutes in front of the pump before your car is attended to.

But hey, we all know we are on the Asean Now Whinger forum, so every change is bad.

36 minutes ago, Jeff the Chef said:

Slippery slope, what next, 7/11 self service.

At major TOPS they want to push you to self service checkout

Hate it!

Slowly but steady Thailand is westernized.

3 minutes ago, KhunBENQ said:

At major TOPS they want to push you to self service checkout

Hate it!

Slowly but steady Thailand is westernized.

Agreed, I would never use them in the UK, even if it took longer to wait for a cashier had a good argument with a manager I knew in my local Tesco, she was adamant everyone should be using self check out, my reasoning was it would cost a lot of jobs, talking to a cashier about it who confirmed that was the case.

Had a good friend who was the area manager for Asda, oversaw about a dozen big stores, during a conversation with him it was all about staff costs, but he did say he didn't think it would last long because of theft through the self check outs and the need for more security and actual losses.

That was about 5 years ago, CCTV and AI will sort it I suppose, less employment costs, equals more profits.

2 hours ago, Gsxrnz said:

PTT may be breaking the unwritten social contract to maintain high employment within the Thai economy. There's a reason Thailand doesn't have self-service anything and all retail outlets appear (by western standards) to be grossly overstaffed.

The government maintains a low minimum wage and doesn't grossly overtax businesses in order to provide western style social support. In return the corporate sector agrees to provide high levels of employment to the public.

Automation is the beginning of the end.

Yes, automation is definitely the end of service like we know it.

And on day one they cancelled self service after someone left the nozzle in the fuel filler tube and drove off with the hose dragging from the car.

Or the man smoking the cigarette while refueling got a little to close to the vapors and created a fireworks shows.

3 hours ago, Pasak110 said:

Then change garages, PT still dishing it out......

PT does not accept my PTT fuel card.

2 hours ago, KhunBENQ said:

At major TOPS they want to push you to self service checkout

Hate it!

Slowly but steady Thailand is westernized.

LOL Same in Big C xtra in pattaya. You can self check out, but after that you have to find a cashier or some other staff to stamp your ticket before you can leave.

10 minutes ago, CallumWK said:

LOL Same in Big C xtra in pattaya. You can self check out, but after that you have to find a cashier or some other staff to stamp your ticket before you can leave.

Walmart stores in the U.S. have someone posted at the exit to check ALL receipts.

Unemployment spikes upward.......

And pay with an app , no thanks !

There was a time that using your mobile at a gasstation was not allowed.

At major TOPS they want to push you to self service checkout

Hate it!

Slowly but steady Thailand is westernized.

The interwebs has come up with the perfect term for that, though I need to mis-spell it so it doesn't get censored:

Enshattification.

Take something that's perfectly fine and everyone likes, and change it to squeeze just a little more money out of the peasants.

16 minutes ago, FlorC said:

And pay with an app , no thanks !

There was a time that using your mobile at a gasstation was not allowed.

I remember that.

And pay with an app , no thanks !

There was a time that using your mobile at a gasstation was not allowed.

I remember that.

I liked that policy because it's frustrating to get behind some nimrod who holds up the queue by taking a 10 minute phone call right in the middle of tanking up.

Though, their explanation that it was to reduce the chance of RF sparking a fire was kind of lame.

Bad move, tourists & Thais would rather stay in AC

Don't worry, no one will lose their jobs.

Just like banks, airport check in, utility bill paying etc etc etc there will be people on hand to do the automated parts for us..........

1 minute ago, MarkBR said:

Bad move, tourists & Thais would rather stay in AC

Tourists would feel at home pumping their own gas !

3 minutes ago, MarkBR said:

Bad move, tourists & Thais would rather stay in AC

Aircon doesn't work when car engine is stopped, which is a requirement at gas stations

I don’t do: ATMS—I like talking to staff, even better if they’re cute.

No self-checkout for me at IKEA, Tops, Mr DIY, Big C—they have to have staff to help because it’s inevitable every single customer will screw it up.

QR codes? Fuhgeddaboutit! Have you noticed the dimwit ahead of you and the cashier who just can’t figure it out? Card and cash, please!

Automation, served up by AI and monitored by CCTV is dehumanising. A machine prevents you from interacting with other people.

My grown son in the US thinks it’s terrible to talk to other people in checkout lines. He says they (or me!) only want to talk about themselves.

And it’s not true. Never been shown baby photos. Pointed to a lot of better brands and some good recipes, though. And a better way to hang a cupboard door.

I’d way rather stand in a queue with some good, misunderstood, crazy people than depersonalise my life.

The only full-serve gas states in the US are NJ and OR. I always make sure to fill up.

I don’t think Thailand really has an unemployment crisis. We like to keep people in work and off ya ba.

Get out of your shell. Make some meaningless conversation. Be human!

Bull<deleted> it's first, seen small pump stations outside mama-papa shops for 6-7 years, feed them money and you get gas...expensive gas

Only use them in emergency and put 20 baht so I can get to proper station.

Open 24/7 is good