There might be a subtle advantage to using the App for drivers who need a receipt in order to get reimbursed.

Currently they are hand written by the cashier in the booth. which takes extra time.

Electric car charging is self service. People didn't notice?

OMG Thailand is being colonized! The next thing coming is they will probably force you to file a tax return or something. Unbelievable

I never understood why you can't get self-service anywhere. I would absolutely prefer to do it myself and just pay with a credit card at the pump like I would back home. Having to deal with people in a situation where they're not actually needed is annoying and unnecessary. Give me a properly functioning machine over a human any day. (with the caveat that there is a human there for backup in case it's NOT properly functioning, of course)

P.S. Is the app Thai only? limited to Thais or can foreigners use it too?

Won't make a big hit as it is far better to remain in the cool air con of the car and have the pump assistant fill up and cash directly through the window. But what is despicable, is seeing often some hi so Thai's in supercars like Lambos or Mercs who do not dain leaving any tip to the poor pump attendant. And of course the attendant does not expect it from a Thai. But when a falang, the over rated tip of course is expected and almost mandatory. Cannot generalise of course, but often...

2 minutes ago, Sigmund said:

Won't make a big hit as it is far better to remain in the cool air con of the car and have the pump assistant fill up and cash directly through the window. But what is despicable, is seeing often some hi so Thai's in supercars like Lambos or Mercs who do not dain leaving any tip to the poor pump attendant. And of course the attendant does not expect it from a Thai. But when a falang, the over rated tip of course is expected and almost mandatory. Cannot generalise of course, but often...

My PTT fuel card does not have provision for adding a tip.

Sucks to be them !

1 minute ago, Ralf001 said:

My PTT fuel card does not have provision for adding a tip.

Sucks to be them !

Sure. But your pocket hopefully for you,. surely has a few 1000, 200, 100, 50 and 20 THB's, of which one of them will be fine to hand over in cash.

4 hours ago, unblocktheplanet said:

That says it all. The “who cares” attitude.

The jobs done by Burmese are jobs the young Thai are too lazy to get out of bed for while their women work for rice.

Gas stations, construction, restaurants & plenty of others. Many already have expert level training and others get that training on the job.

We shouldn’t try to better our fellow man?!?

“…Unless the individual I’m speaking with isn’t Thai”, yeah, right, they’re Burmese! So teach them a few words in Thai or English. Do a good deed, or is that beyond you?

You’d rather “save time” than share a smile or a bit of banter—says a lot about you.

Please…use the pump-your-own aisle so you can save time and be alone with your so-important thoughts.

Me, I’ll be chatting with the gas-guys or -girls while they pump.

You may speak Thai but you sure have proved you don’t know how to be Thai.

You clearly don't know what Thais think about Burmese. Burmese themselves disrespect Thailand...they're only here to work and exploit it. I've seen hundreds upon hundreds of news stories, Facebook posts, videos, etc about the trouble that many of them cause - including how Thais MOVE once Burmese start appearing in large numbers. Bowin in Chonburi, parts of Samut Prakan and of course Samut Sakhon, now have more Burmese residents than Thais, who feel like they're losing parts of their country.

You've also managed to insult Thais while claiming you know what Thais are like.

Again, Thailand has no obligation to create jobs for Burmese workers. They have their own country.

I use the self-service PTT stations and the Bang Chak ones in Bangkok, Nakhon Pathom and Chiang Mai. I will use any new ones once they are converted.

Yes, I have more important things to do than share a smile. Banter? What banter? Most of them are too busy to talk to customers...it's simply not something that Thais do. I act much more like a Thai than you do...you still don't understand that Thais don't do small talk with strangers, especially not service workers and why should they?

2 hours ago, Sigmund said:

Won't make a big hit as it is far better to remain in the cool air con of the car and have the pump assistant fill up and cash directly through the window. But what is despicable, is seeing often some hi so Thai's in supercars like Lambos or Mercs who do not dain leaving any tip to the poor pump attendant. And of course the attendant does not expect it from a Thai. But when a falang, the over rated tip of course is expected and almost mandatory. Cannot generalise of course, but often...

What? More nonsense. Thailand is not a tipping culture. Pump attendants exist, partly to prevent fuel theft and because it's convenient for car drivers. Why would you tip someone who is employed to do something that in their absence you would do yourself?

As for your comment about "hi so" Thais, it sounds like pure jealousy. Have some respect...they're Thai and you're just a guest in their country.

We're not in America and I don't think even there, at the few pumps where an attendant pumps your gas, you would tip them. They're not waitstaff at a restaurant.

14 hours ago, daveAustin said:

Great, as long as it doesn’t become the norm. One of the unsung luxuries here is having one’s vehicle fuelled up. Gawd forbid it ends up like the UK where there is no service and you actually have to get out of your car and do everything. Then if there is no pay-at-pump, physically walk into the shop, stand in line, then pay. Yuck! 🙂

Is the same in OZ. My Thai wife of 22 years has never complained.

2 hours ago, PingRoundTheWorld said:

I never understood why you can't get self-service anywhere. I would absolutely prefer to do it myself and just pay with a credit card at the pump like I would back home. Having to deal with people in a situation where they're not actually needed is annoying and unnecessary. Give me a properly functioning machine over a human any day. (with the caveat that there is a human there for backup in case it's NOT properly functioning, of course)

P.S. Is the app Thai only? limited to Thais or can foreigners use it too?

I use the app and I'm not Thai. It's in Thai, but I'll go through the app to see if the language can be switched to English. Might be possible. You're welcome to send me a private message if you'd like more info.

13 hours ago, CallumWK said:

I didn't know you speak fluent Thai, because those kids certainly don't speak English, and I have never even seen them stand around while they fill up the car.

They hang in the nozzle, then immediately move to the next car, and come back after the tank has been filled to remove the nozzle.

Self service certainly will also speed up the service, because most stations are underemployed, and you're sometimes waiting for minutes in front of the pump before your car is attended to.

But hey, we all know we are on the Asean Now Whinger forum, so every change is bad.

Same in OZ, we have to fill ourselves up; nobody complains.

5 hours ago, Kinnock said:

Most Thai customers leave their engine running and AC on while getting fuel. Usually on the phone as well.

Sounds like you've never been to a Thai gas station in your life.

Most? Absolute and utter nonsense. More like hardly any. You're just making things up.

4 hours ago, unblocktheplanet said:

That's exactly the attitude that makes the lowest class of workers invisible. I like to treat them as people. It's called inclusivity.

Oh look, another woke snowflake. The workers are there to serve you, not interact with some weirdo farang who wants to waste their time.

Perhaps try going to a bar, where the women are paid to talk to you [well, actually, you're paying them in drinks and bar fines]. Bars are not my thing, but I'm pretty sure they're much better places to socialize with the staff, than gas station workers who are busy and barely speak any English.

52 minutes ago, highrider said:

What? More nonsense. Thailand is not a tipping culture. Pump attendants exist, partly to prevent fuel theft and because it's convenient for car drivers. Why would you tip someone who is employed to do something that in their absence you would do yourself?

As for your comment about "hi so" Thais, it sounds like pure jealousy. Have some respect...they're Thai and you're just a guest in their country.

We're not in America and I don't think even there, at the few pumps where an attendant pumps your gas, you would tip them. They're not waitstaff at a restaurant.

You and highrider are really Cheap Charlies. I tip for gas in NJ & OR, why not here?

I don't give a <deleted> about Thai prejudice for their neighbours who do a lot of Thailand's hard labour. Treat humans like you might be part of that species. The way, you're talking, perhaps you're not.

You say you're just a "guest" here. Well, get with the programme:

R-E-S-P-E-C-T for all beings.

You're pay more for dinner than these guys make in a month. Show some appreciation for being alive and being lucky enough to be here.

Service is service, whether it's gas-goyrs, or caddies, or waitstaff or...bargirls.

I'm awake but I'm not snowflake. That would be ICE. I'm just human.

6 hours ago, Sigmund said:

Sure. But your pocket hopefully for you,. surely has a few 1000, 200, 100, 50 and 20 THB's, of which one of them will be fine to hand over in cash.

I dont carry cash.

18 hours ago, KhunBENQ said:

At major TOPS they want to push you to self service checkout

Hate it!

Slowly but steady Thailand is westernized.

What's to hate? Scan, bag, pay and out the door in a fraction of the time.

Unless you don't mind waiting for the woman in front to find her purse and dig out the exact change while yacking with the scanner lady about the price of fish.

1 hour ago, NanLaew said:

What's to hate? Scan, bag, pay and out the door in a fraction of the time.

Unless you don't mind waiting for the woman in front to find her purse and dig out the exact change while yacking with the scanner lady about the price of fish.

There are times when customers are waiting in line at self-checkouts. So there may be delays no matter what method you choose.

20 hours ago, CallumWK said:

I didn't know you speak fluent Thai, because those kids certainly don't speak English, and I have never even seen them stand around while they fill up the car.

They hang in the nozzle, then immediately move to the next car, and come back after the tank has been filled to remove the nozzle.

Self service certainly will also speed up the service, because most stations are underemployed, and you're sometimes waiting for minutes in front of the pump before your car is attended to.

But hey, we all know we are on the Asean Now Whinger forum, so every change is bad.

Never noticed you stood watching me. I should have mentioned motorbike too as I fill that more often. So you know all of them and their English level, absolute nonsense. What's your problem Troll?

22 hours ago, Gsxrnz said:

PTT may be breaking the unwritten social contract to maintain high employment within the Thai economy. There's a reason Thailand doesn't have self-service anything and all retail outlets appear (by western standards) to be grossly overstaffed.

Ain't that the truth.....was thinking that as I got a coffee at a relatively new shop in the village. Must have been 4 or 5 behind the counter, the drink took ages and it still required me to get up from where I had settled and collect it myself!

1 hour ago, Hawaiian said:

There are times when customers are waiting in line at self-checkouts. So there may be delays no matter what method you choose.

To be honest, I have only had one slow self checkout and that was in Asda when my machine went offline. It took staff less than a minute to swap me to an adjacent machine to start over.

Most self checkout kiosks are limited to shopping basket sized purchases. In a few countries, the entrance to the kiosks is designed to prevent shopping carts from entering as large purchases would really slow things down. I haven't noticed the same physical barriers at the TOPS branch I frequently use here, but maybe that's part of the duties of the assistant, to redirect shopping carts to the regular check outs?

I think the biggest impediment is a natural dislike to change and I was guilty of that myself. But after about half a dozen quick self check outs, I was converted.

Back on topic, if self service pump stations become the norm, I would see it as an improvement.

7 minutes ago, NanLaew said:

To be honest, I have only had one slow self checkout and that was in Asda when my machine went offline. It took staff less than a minute to swap me to an adjacent machine to start over.

Most self checkout kiosks are limited to shopping basket sized purchases. In a few countries, the entrance to the kiosks is designed to prevent shopping carts from entering as large purchases would really slow things down. I haven't noticed the same physical barriers at the TOPS branch I frequently use here, but maybe that's part of the duties of the assistant, to redirect shopping carts to the regular check outs?

I think the biggest impediment is a natural dislike to change and I was guilty of that myself. But after about half a dozen quick self check outs, I was converted.

Back on topic, if self service pump stations become the norm, I would see it as an improvement.

Being physically handicapped, self-checkout is a challenge for me. Glad to see it works for you.

37 minutes ago, Hawaiian said:

Being physically handicapped, self-checkout is a challenge for me. Glad to see it works for you.

Back on topic, do you drive?

To be honest, I've never seen "invalid only" pump stands at any gas stations anywhere. In the US, there used to be "Full Service" pump islands. I haven't been there in a while so don't know if they still exist?

Since Thailand is all full service, maybe that's something I've overlooked in other countries. One would think that an attendant would need to be available on site to assist the physically handicapped driver?

47 minutes ago, NanLaew said:

To be honest, I've never seen "invalid only" pump stands at any gas stations anywhere. In the US, there used to be "Full Service" pump islands. I haven't been there in a while so don't know if they still exist?

In the state of New Jersey, only professionals certified by the state can operate a gas pump.

1 hour ago, NanLaew said:

Back on topic, do you drive?

To be honest, I've never seen "invalid only" pump stands at any gas stations anywhere. In the US, there used to be "Full Service" pump islands. I haven't been there in a while so don't know if they still exist?

Since Thailand is all full service, maybe that's something I've overlooked in other countries. One would think that an attendant would need to be available on site to assist the physically handicapped driver?

Yes, I drive and am able to use self-service gas stations. That's all that is available where I live (Hawaii) except for one outlet in town that charges extra for full service.

12 hours ago, Sigmund said:

Won't make a big hit as it is far better to remain in the cool air con of the car and have the pump assistant fill up and cash directly through the window. But what is despicable, is seeing often some hi so Thai's in supercars like Lambos or Mercs who do not dain leaving any tip to the poor pump attendant. And of course the attendant does not expect it from a Thai. But when a falang, the over rated tip of course is expected and almost mandatory. Cannot generalise of course, but often...

Tipping gas station workers? Really?

16 hours ago, unblocktheplanet said:

You and highrider are really Cheap Charlies. I tip for gas in NJ & OR, why not here?

I don't give a <deleted> about Thai prejudice for their neighbours who do a lot of Thailand's hard labour. Treat humans like you might be part of that species. The way, you're talking, perhaps you're not.

You say you're just a "guest" here. Well, get with the programme:

R-E-S-P-E-C-T for all beings.

You're pay more for dinner than these guys make in a month. Show some appreciation for being alive and being lucky enough to be here.

Service is service, whether it's gas-goyrs, or caddies, or waitstaff or...bargirls.

I'm awake but I'm not snowflake. That would be ICE. I'm just human.

Stop demanding Thailand change to fit your culture. Tipping is an American custom. I tip when I'm in America (although I would never tip someone who is employed and paid to pump my gas) but not in Thailand.

I certainly wouldn't tip a gas station attendant. No one does that here. They'd look at you funny and if enough farang do it, guess what happens? It becomes expected and they'll start insulting you when you don't tip. It's because of people like you that those kids stationed at traffic lights harass farang drivers and won't leave us alone, because they think we're rich and we just hand out money.

8 hours ago, NanLaew said:

Back on topic, do you drive?

To be honest, I've never seen "invalid only" pump stands at any gas stations anywhere. In the US, there used to be "Full Service" pump islands. I haven't been there in a while so don't know if they still exist?

Since Thailand is all full service, maybe that's something I've overlooked in other countries. One would think that an attendant would need to be available on site to assist the physically handicapped driver?

Thailand isn't "all full service" hence the topic here. It's mostly "full service" but not entirely.

10 hours ago, jacko45k said:

Ain't that the truth.....was thinking that as I got a coffee at a relatively new shop in the village. Must have been 4 or 5 behind the counter, the drink took ages and it still required me to get up from where I had settled and collect it myself!

Paying for useless, unproductive workers is going out of fashion in Thailand too.

I can't remember the last time I saw a coffee shop, other than a busy Cafe Amazon (normally located inside malls or large gas/petrol stations) with 4 or 5 workers behind the counter. Smaller, independent places will usually only have 1-3 staff behind the counter. Certainly out in rural Isarn or northern Thailand it's like that; they receive very few customers, and it wouldn't make sense to pay multiple staff when 1 will do the job. Sometimes, you have to go around the back to find the staff because no one's inside when you visit. Of course, in the cities, such businesses are usually staffed at all times.

The birth rate is low; more and more businesses only hire the necessary number of workers. Mega Home and Home Pro stores seem to be an exception; way too many workers around, most doing nothing.

1 minute ago, highrider said:

Thailand isn't "all full service" hence the topic here. It's mostly "full service" but not entirely.

The term 'full service' at a gas station in the US meant you sat in your car while the attendant filled your tank and optionally wiped the dead bugs of your windshield or checked your tire pressures. Currently, Thailand delivers a predominantly 'full service' experience at the gas station when it comes to filling up the tank which, as you pointed out is the topic here.

13 hours ago, NanLaew said:

What's to hate? Scan, bag, pay and out the door in a fraction of the time.

Unless you don't mind waiting for the woman in front to find her purse and dig out the exact change while yacking with the scanner lady about the price of fish.

Totally agree. Some types of progress are good.

I'm sure there are people lamenting the introduction of AI traffic light signaling systems, preferring the police to switch lights manually, as if we were still in the 1950s...all so police jobs are retained.

As I've stated, I use self check-out on occasion, mainly when the manned line is busy, I want to pay with a combination of cash and card or use up lots of small coins (which I wouldn't feel comfortable handing over to a poor check-out clerk who struggles with counting). Also, I find that unless you're at a local market, there isn't any banter between customer and clerk here in Thailand, so using the machine is almost the same as going to a manned counter. Same level interaction.