A seaside camper resort in Songkhla has shared details of a dispute with a group of Indian tourists, describing it as the worst experience in its five years of operation. The incident, which was outlined in a Facebook post published on June 12, ended with the resort issuing a full refund and asking the guests to leave the property.

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According to the resort, the group requested to check in at 8am without paying an early check-in fee. They had booked three tents designed to accommodate two guests each, covering a total of six people, but the resort alleged that nine people attempted to stay without paying additional occupancy charges.

The resort said the tourists also sought extra services without additional payment, requested exemptions from established policies and refused to comply with rules that had been communicated before arrival. The business further claimed that the group brought a large quantity of alcoholic drinks onto the premises despite being informed that outside alcohol was not permitted.

When staff explained the applicable charges and resort regulations, the resort alleged that the guests responded with rude and aggressive behaviour. Employees were reportedly subjected to verbal abuse, while one female staff member was left in tears after being confronted and criticised.

To prevent the dispute from escalating, management decided to refund the booking in full and asked the group to leave immediately. The resort stated that the matter did not end there, claiming the guests later argued that they had paid substantially more than the actual booking amount.

According to the resort, the accommodation rate was 700 baht per night, yet the group allegedly sought a refund greater than the amount originally paid. Management said it produced booking confirmations and payment records from the reservation platform to verify the transaction before issuing a refund matching the exact amount received.

In its statement, the resort stressed that it has welcomed visitors from many countries and backgrounds during more than five years of operation and said the issue related to behaviour rather than nationality. The business added that no accommodation provider should be expected to tolerate verbal abuse of staff, attempts to exceed occupancy limits without payment, disregard for property rules or inaccurate claims regarding payments.

The resort encouraged hotel, resort and accommodation operators to keep detailed records of bookings, payments and guest communications to help resolve future disputes. It also concluded with a message to guests, urging them to respect staff, respect the property and respect the rules.

Picture courtesy of Phuket Times

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Adapted by ASEAN Now Phuket Times 15 June 2026

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Instead of 10 Indians to a room, it's 10 Indians to a tent...

This isn't too bad.

I had a joining on room, and the noise from the next door was unbearable. When i went past the room in the morning, there door was oepn and there was literally ten indian men in the room, most sleeping on the floor.

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Wonder how much it costs to sub let a tent !

None of that surprises me really.... well the total refund does a little bit, it was an act of desperation. Imagine camping with that lot nearby.

2 hours ago, redwood1 said:

Instead of 10 Indians to a room, it's 10 Indians to a tent...

Seems that I recall a song when I was very young about ten little indians, and a tent.

Such a culture clash, these days.

Nobody seems to respect no-one...

This is truly the age of cheap travel, when almost anyone can board a flight and be anywhere in the world, in a flash, with absolutely ZERO understanding of the destination, or the people, or the culture.

One tent for the single hired female companion with a lineup outside.

They should not have let them in, in the first place, Always trouble,

"According to the resort, the group requested to check in at 8am without paying an early check-in fee. They had booked three tents designed to accommodate two guests each, covering a total of six people, but the resort alleged that nine people attempted to stay without paying additional occupancy charges.

The resort said the tourists also sought extra services without additional payment, requested exemptions from established policies and refused to comply with rules that had been communicated before arrival. The business further claimed that the group brought a large quantity of alcoholic drinks onto the premises despite being informed that outside alcohol was not permitted."

This is typical of Indians, I have heard complaints from taxi drivers, hotels and bars.

It seems Indians always want 'extras' for free?

3 hours ago, redwood1 said:

Instead of 10 Indians to a room, it's 10 Indians to a tent...

Indeed, it looks some stereotypes are indeed true?

44 minutes ago, Smokey and the Bandit said:

This is typical of Indians, I have heard complaints from taxi drivers, hotels and bars.

It seems Indians always want 'extras' for free?

Try doing business with them. Even above-board corporate relations with well-known companies are filled with horror stories. IMO, Indians won't feel happy unless they make you give them more than what was bargained for, just part of their insistence on haggling. You just can't convince them that they are looking at the best deal and terms.

As an aside, this is why India & China are historically always at war with each other. Both sides won't be happy until they know they've screwed the other out of something -even if it will also harm themselves.

For this lot, cane them all and deport them to Pakistan.

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There is a feeling among indians that they have to win, that everything is a competition. They consider themselves great businessmen and able to get more than was originally agreed.

I find it childish.

Thais used to have a saying about Indians and snakes.

This is a typical Indian behavior.

I’ve seen homes and villa rentals that clearly state “No Indian” and also some have “No Chinese”. They should have an extra fee when arriving in Thailand to help hotels, resorts and property owners when they do what they do, such as this example.

I understand the desire and the need for budget travel but one should always be able to accommodate the rules of the establishment that you're staying in. They would have been more appropriately lodged in a hostel, where the daily rate was very low. I

India is a huge country with a vast strata of society. There are a lot of Indians that are very refined, highly cultured, and quite affluent. Unfortunately Thailand is not see very many of them, as is the case with so many other nationalities these days.

4 hours ago, Smokey and the Bandit said:

"According to the resort, the group requested to check in at 8am without paying an early check-in fee. They had booked three tents designed to accommodate two guests each, covering a total of six people, but the resort alleged that nine people attempted to stay without paying additional occupancy charges.

The resort said the tourists also sought extra services without additional payment, requested exemptions from established policies and refused to comply with rules that had been communicated before arrival. The business further claimed that the group brought a large quantity of alcoholic drinks onto the premises despite being informed that outside alcohol was not permitted."

This is typical of Indians, I have heard complaints from taxi drivers, hotels and bars.

It seems Indians always want 'extras' for free?

Makes me wonder ... is it perhaps 'culture'. Is this standard SOP back home in Mumbai or Delhi? Does anyone with experience know?

Indians seem to always want people to cut them a special deal or give them a special discount...If they get rock bottom rates, then they are the Man...

Hey they even haggle with street food sellers....

8 hours ago, DonniePeverley said:

This isn't too bad.

I had a joining on room, and the noise from the next door was unbearable. When i went past the room in the morning, there door was oepn and there was literally ten indian men in the room, most sleeping on the floor.

Peeping Toming isn't always a good idea , you never know what you will see

The head wobbling woulda been next level!

Before I add my comment. Why does a hotel talk about tents? Is the hotel a tent based accommodation as that is not clearly explained? Plus did the hotel gain details of their passports as per requirements to do the Thai authority reporting?

Now my comment;

The hotel had clear guidelines and treated these so called guests with respect. In my opinion overly treated them with polite respect yet those guidelines were ignored. These Indian people were and acted like scum.

If I was that hotel owner I would have got the RTP involved and be present at the final parting of the hoard of scum. Of course offer the RTP some sort of compensation for their time. That way I would ensure I got a fair payout before they left. Plus I would ask the RTP to report them to Border security so they never return to Thailand knowing they have a blemished record. Case solved.

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6 minutes ago, cynic1 said:

Before I add my comment. Why does a hotel talk about tents? Is the hotel a tent based accommodation as that is not clearly explained? Plus did the hotel gain details of their passports as per requirements to do the Thai authority reporting?

Now my comment;

The hotel had clear guidelines and treated these so called guests with respect. In my opinion overly treated them with polite respect yet those guidelines were ignored. These Indian people were and acted like scum.

If I was that hotel owner I would have got the RTP involved and be present at the final parting of the hoard of scum. Of course offer the RTP some sort of compensation for their time. That way I would ensure I got a fair payout before they left. Plus I would ask the RTP to report them to Border security so they never return to Thailand knowing they have a blemished record. Case solved.

Maybe reading the article would help, like the first paragraph. It is not called a hotel anywhere in the OP.

“A seaside camper resort in Songkhla”

6 minutes ago, Georgealbert said:

Maybe reading the article would help, like the first paragraph. It is not called a hotel anywhere in the OP.

“A seaside camper resort in Songkhla”

6 minutes ago, Georgealbert said:

Maybe reading the article would help, like the first paragraph. It is not called a hotel anywhere in the OP.

“A seaside camper resort in Songkhla”

6 minutes ago, Georgealbert said:

Maybe reading the article would help, like the first paragraph. It is not called a hotel anywhere in the OP.

“A seaside camper resort in Songkhla”

I read the words Songkhla Resort and assumed, incorrectly, it was a hotel resort. My error. As for the rest of what I stated it still applies.

2 minutes ago, cynic1 said:

I read the words Songkhla Resort and assumed, incorrectly, it was a hotel resort. My error. As for the rest of what I stated it still applies.

2 minutes ago, cynic1 said:

I read the words Songkhla Resort and assumed, incorrectly, it was a hotel resort. My error. As for the rest of what I stated it still applies.

Maybe next time you want to attempt to criticise an article, read more than the headline.

Why am I not suprised !

2 hours ago, cynic1 said:

Why does a hotel talk about tents? Is the hotel a tent based accommodation as that is not clearly explained? Plus did the hotel gain details of their passports as per requirements to do the Thai authority reporting

It is a camping resort, it did not report that it is a hotel and camping usually involves tents, doesn't it? The OP did clearly explain it...

"A seaside camper resort in Songkhla... According to the resort, the group requested to check in at 8am without paying an early check-in fee. They had booked three tents..."

They weren't allowed to check in, as the OP clearly explained, they attempted to check in before the official checking in time so no reporting is required.

10 hours ago, Smokey and the Bandit said:

Indeed, it looks some stereotypes are indeed true?

I remember a taxi driver complaining that sometimes Indians wouldn't accept the 35 baht minimum meter fee.

" We're only going down the road, how about 20 baht?"