Dvd Burner Will Not Recognize Blank Dvd Or Cd Media

[CosmicSurfer]

I have a brand new computer with 2 DVD drives.. One R/W <Asus DRW-1814BLT 18x LightScribe Writer> and one ROM only <ASUS DVD-E818A 18X QUIET TRACK DVD ROM>. Running WinXP Pro, SP2, with all latest patches. BTW.. This is my First DVD Burner.. so I'm a Newbie about all this stuff.

I have never tried to burn any Cd or DVD with this computer before... I tried to install NERO Essentials v7.1 from the Disk that came with the ASUS drives... It caused all kinds of Problems installing and booting.. also Blue-screen.. so I uninstalled and Restored... Then went to Pantip looking for some good Software to use for burning and was talked into NERO 8 Ultra Edition (as opposed to Roxio Suite).. again VERY Long install and reboot... followed by another Blue-screen later.. So Uninstalled and restored again.

So I plan to return the NERO and exchange for Roxio in a few Days.. But of course I'm worried that Roxio will cause the same problems.. (I also have a CYBERLINK PowerDirector Disk.. maybe this will be better.. But I just don't know anything about this kind of software ???)

Anyway.. I need to send some stuff to the US and want to get the Disk out ASAP so I tried a simple Drag & Drop transfer... and ran into this problem.....

I Inserted a blank dvd+r and click on the drive properties and it says 0 bytes. The drive description also changes from DVD-RAM Drive (G:) to CD Drive (G:). If I select some file and try to copy to Drive (G:) or try and Drag & Drop - Windows thinks the drive is empty and tells me to insert a blank dvd. Bottom line... I can't burn dvds.. or CD! I tried both.. and even tried multiple brands.

When I double click on the G: drive it pops up a warning box and says

“G:\ is not accessible. Incorrect function.”

BOTH of my drives don't recognize the blank dvds, or CDs. Because I've never had a dedicated Rom drive before, I'm not sure if it would normally see a Blank disk, as there wouldn't be anything to read.. But The ASUS DVD-Rom also won't pick-up on the Blank disk.. Both drives still play DVD movies including copies, music CDs, and Read Data disks. Installing software is no problem.. JUST getting the DVD-RW drive to acknowledge a Blank Disk in the drive so I can Read to it..

Does ANYONE have suggestions???

Much Thanks.

CS

[sbk]

What brand disc are you using? My burner will not recognize Princo for some reason.

[CosmicSurfer]

Forgot.. One more item of information.. When I open up Properties for Drive G: .. I have NO Recording Tab.

SBK... I have tried 4 Disk Brands... Phillips DVD+R, Quemar CD-Rom, Sony CD-R, Samsung CD-R, All purchaesed at Fotune Tower... and original Memorex CD-R I brought from USA 6 Years ago. (Why do I always hoard everything from USA, including foods and snacks?.. They usually go bad before I get to use or Eat them.) Except for the DVD disk.. I have used all the others in my Laptop without any problems. (No DVD-RW in Laptop.)

CS

[CosmicSurfer]

Another Detail I noticed... When I put a Disk into the computer, I no longer get that little window asking me what I wanted to do with the disk.. The window that offers me a choice of Tasks or programs.. Usually I choose "Do nothing". But this window doesn't appear anymore, even for Disks with Data on it.

OK.. Then I saw lots of posts after a GOOGLE search from others having the same problem.. But no one seemed to have any real answers... But there was one that seemed to make some sense... He recommended checking the BIOS...Plug & Play.

This is what mine says - Under Advanced tag - PCI/PnP Setting: Plug and PLay O/S [NO]

My Question.. Is this Correct?.. Should this be set to [Yes] ??

My dream computer is beginning to give me bad dreams.

CS

[Guest Reimar]

Please download from the ThaiVisa Download section Everest, install the program and check the the pro recognize the Drive wit all features.

This Asus Drive is an SATA drive and may yu need to chage the MB Connector to an different one.

Please post the result of your test.

[CosmicSurfer]

Another thing Just noticed in My Computer... The G: drive icon has NO little DVD Sign on it.. Only the regular CD Icon.. but the H: DVD-Rom DOES show a DVD sign on the Icon.

Reimar - I'll do this just as soon as I can find the Thai Visa "DownLoads" section. :-)

[Guest Reimar]

Another thing Just noticed in My Computer... The G: drive icon has NO little DVD Sign on it.. Only the regular CD Icon.. but the H: DVD-Rom DOES show a DVD sign on the Icon.

Reimar - I'll do this just as soon as I can find the Thai Visa "DownLoads" section. :-)

OK, here is the direct link: http://www.thaivisa.com/forum/index.php?au...mp;showfile=468

[elkangorito]

Reimar is much more of an expert than myself but I did notice a couple of things. My comments in blue.

So I plan to return the NERO and exchange for Roxio in a few Days.. But of course I'm worried that Roxio will cause the same problems.. (I also have a CYBERLINK PowerDirector Disk.. maybe this will be better.. But I just don't know anything about this kind of software ???)

It appears that you do not have any burning software loaded onto your computer. You will find it very difficult to burn anything without it, although Windows claims it can do "drag & drop" burning. Maybe this requires the addition of an external burning program? Reimar can give the answer as I do not use Windows "drag & drop" burning.

Another Detail I noticed... When I put a Disk into the computer, I no longer get that little window asking me what I wanted to do with the disk.. The window that offers me a choice of Tasks or programs.. Usually I choose "Do nothing". But this window doesn't appear anymore, even for Disks with Data on it.

For the security of your computer, you should disable "autorun". This can be done through gpedit.msc. I think Reimar can help you with this too.

This is what mine says - Under Advanced tag - PCI/PnP Setting: Plug and PLay O/S [NO]

My Question.. Is this Correct?.. Should this be set to [Yes] ??

It should be set to "yes".

My dream computer is beginning to give me bad dreams.

CS

Edited November 19, 2007 by elkangorito

[CosmicSurfer]

Please download from the ThaiVisa Download section Everest, install the program and check the the pro recognize the Drive wit all features.

This Asus Drive is an SATA drive and may yu need to chage the MB Connector to an different one.

Please post the result of your test.

Reimar...

First I got an Error on the Everest install... "Intel 'MERON' CPU is not supported by Everest.." But Report wizard did make a report.. They want me to forward to Everest so they can update software.

I'm not sure that It's all that you're looking for.. But this is the info....>

[ ASUS DRW-1814BLT SCSI CdRom Device ]

Device Properties:

Driver Description ASUS DRW-1814BLT SCSI CdRom Device

Driver Date 7/1/2001

Driver Version 5.1.2535.0

Driver Provider Microsoft

INF File cdrom.inf

Device Manufacturer:

Company Name ASUSTeK Computer Inc.

Product Information http://www.asus.com/products1.aspx?l1=6

Firmware Download http://support.asus.com/download/download....SLanguage=en-us

[ ASUS DVD-E818A SCSI CdRom Device ]

Device Properties:

Driver Description ASUS DVD-E818A SCSI CdRom Device

Driver Date 7/1/2001

Driver Version 5.1.2535.0

Driver Provider Microsoft

INF File cdrom.inf

Device Manufacturer:

Company Name ASUSTeK Computer Inc.

Product Information http://www.asus.com/products1.aspx?l1=6

Firmware Download http://support.asus.com/download/download....SLanguage=en-us

-------------------------------------------------------

All my computer Specs are posted here:

http://www.thaivisa.com/forum/index.php?showtopic=147486&hl=Dream+Computer

BTW.. I just tried a Driver uninstall and re-boot.. No Change.

Can this be Software related??

I saw somewhere in my Google research that Nero, Roxio, etc. make some registry and DLL changes that don't revert even when the programs are uninstalled and computer restored.

Here are 2 Posts about this...

---------------------

I have had this problem with EVERY cd burner used in Windows. The problem is Windows AND 3rd party SOFTWARE. ie realplayer, Nero, Roxio.

When you first set up windows it has built in burning software, drag and drop. This will come up when you enter a blank disk and ask you what you want to do, its not great but its a whole lot better than it not working.

*When you install 3rd party software it takes over this function. Even realplayer will take over this function because they also have cd burning capabilities. The problem you have is to find this .dll in your systems folder and kill that little *******.

Remember each cd burning software will have this .dll and they all take over the last one, so you will need to delete it then install whatever software you use to burn with. And remember realplayer because that one took me about a month to figure out it was from that.

*Check your media players. If they are able to burn cd's, they might be the culprit. Just try and burn one using that software. If it works then thats the little ****er that is making your life hel_l.

Microsoft, I think, is aware of the problem and they have an

Adaptec Writing plug-in, that is supposed to fix the problem and let Windows recognize your blank cd's but I dont know if it works.

I hope this helps you get on the right track.

This is not a *rant this is a *rave.

----------------------------------------------------------

I myself encountered this problem two days ago. DVDRW would read cds/dvds, but wouldn't read/recognise blank cd. The drive, once the cd inserted, would change the name from dvd writer to cd player. And of course no possibility to write anything, an error would pop out.

I combined ideas from different forums and understood that video editing/burning software sometimes changes the way the cd is recognised by the system. This option can be changed from the setting of the specific program. In my case it was Roxio -with its drag-to-disc. I opened menu and found sth like "see cd as full sth" (I'm not at home now, cannot qoute). I am sure that if you search the software you are using, you will also find cd option (like recognising only cd-r) and be able to modify it.

The thing is that many people understand that the software causes the problem and uninstall it, while this option is kept in the system, so even if you uninstalled, you have to install it again to be able to change it. I did it with the drag-to-disc and it works now. Other stuff doesn't work, but this is a different subject (or maybe it isn't? )

------------------------------------------------------

http://www.cdrom-guide.com/forums/showthread.php?t=277088&page=3

Anyway.. any help you can give is most appreciated.. as always.

CS

[CosmicSurfer]

Reimar is much more of an expert than myself but I did notice a couple of things. My comments in blue.

Another Detail I noticed... When I put a Disk into the computer, I no longer get that little window asking me what I wanted to do with the disk.. The window that offers me a choice of Tasks or programs.. Usually I choose "Do nothing". But this window doesn't appear anymore, even for Disks with Data on it.

For the security of your computer, you should disable "autorun". This can be done through gpedit.msc. I think Reimar can help you with this too.

This is what mine says - Under Advanced tag - PCI/PnP Setting: Plug and PLay O/S [NO]

My Question.. Is this Correct?.. Should this be set to [Yes] ??

It should be set to "yes".

My dream computer is beginning to give me bad dreams.

CS

Hmmm... Could Auto Run be having some effect here?? Or Plug & Play ????

CS

[Thanh-BKK]

Hello

Better stay away from any software starting with "N" - "Norton" and "Nero" namely, as they screw up a perfectly running system into uselessness.

What happened upon uninstalling your (faulty) Nero, it has deleted/corrupted/f***ed up the "ASPI" driver, a Windows component, by first installing it's OWN version and then REMOVING it's own - without replacing the original one.

But an easy fix is available.

Click "Start" and then "Control Panel". Go to "System", then the "Hardware" tab and there "Device Manager".

Find your optical drives, and UNINSTALL them, both.

Then reboot the machine. Upon start, Windows will "detect new hardware" and install drivers accordingly - this will include the ASPI driver for the burner.

Then head to www.imgburn.com and download the program ImgBurn, which is the best CD/DVD burning software ever created. It's light, fast, powerful, easy to use and best of all - it's 100% free, there's no adware/spyware in it and they don't even ask your e-mail addy to spam you later Install that, and start burning CD's and DVD's.

With best regards......

your Thanh

[Guest Reimar]

I had a problem with the same CD drive from Asus. And that nhas nothing to do with 3. party burning software. I use in that machine 5 different burning software: Nero 8, Gear Pro Mastering 7, BurnImage, Ha DVD Burner and NTI Cd Maker and all working fine now. I got all to work after closing all running programs incl. TSR Software and update the Firmware.

OK, I use Everest Pro and not the Home version. The pro gives you much more info and even shows you what the CD drives can do. But if Everest shows the upgrade page for firmwares, you should do this to first!

All of the Asus products are quite sensitive. Special if you need to install some software for a special Asus product you should close all other programs and run Windows just on minimum!

For to test the CD drives itself the best software to test all features is Gear Pro Mastering 7. This program will gives you all info about the drives in using. Beside of them you even can use Multi Recorder with this software.

May I'll make a Test Version of this software so that it can be use for a few days but full functioning because this software is Payware!

In an case Like this one from CosmicSurfer it's easy to find out the function's of the drive are working.

If someone interested in an limited version, please PM me.

Edited November 19, 2007 by Reimar

[Thanh-BKK]

Hello

Thanks for the compliment. There is an odd reason WHY i use (and highly recommend!) ImgBurn - when i first got Vista, i too had Nero, the version 7.5 plus a "Vista-Compatible" update. Turned out it wasn't all that compatible - it would burn only CD's but not DVD's. So i got rid of it and looked for alternatives.

A good source for such information is www.cdfreaks.com and there i was pointed to ImgBurn. And ever since i used it first, i have never used anything else.

When using ImgBurn i can burn a data DVD at 8x. Nothing special? Well, at the SAME TIME i run TWO video converting processes, have a dozen torrents going in uTorrent and surf the net with 10 Firefox windows open. And i have only an AMD Sempron 2.800+ with 2 GB RAM, nothing "high performance". And Vista, the so-called "resource hog" (another myth). As a fact, ImgBurn uses next to no resources.......... while Nero is a huge pile of bloat.

With best regards......

Thanh

[astral]

DVD is not the solid standard that it ought to be.

You may have to try a number of brands before you find the one best suited to your drive.

IME avoid the very cheap ones and go for the better brands.

They may cost a little more but I doubt you will regret the choice.

Before buying disks in quantity I always buy just one as a trial.

[CosmicSurfer]

Hello

Better stay away from any software starting with "N" - "Norton" and "Nero" namely, as they screw up a perfectly running system into uselessness.

What happened upon uninstalling your (faulty) Nero, it has deleted/corrupted/f***ed up the "ASPI" driver, a Windows component, by first installing it's OWN version and then REMOVING it's own - without replacing the original one.

But an easy fix is available.

Click "Start" and then "Control Panel". Go to "System", then the "Hardware" tab and there "Device Manager".

Find your optical drives, and UNINSTALL them, both.

Then reboot the machine. Upon start, Windows will "detect new hardware" and install drivers accordingly - this will include the ASPI driver for the burner.

With best regards......

your Thanh

Thank you for the suggestion... But .. So Sorry.. It didn't work.

Problem came back... Same Same !!!!

CS

[CosmicSurfer]

How about that BIOS / Plug & Play Question.... I saw a Post on some Board that suggested that this might be the problem....

----------------------------------

This is what mine says - Under Advanced tag - PCI/PnP Setting: Plug and PLay O/S -- [NO]

My Question.. Is this [NO] Correct?..

OR... Should this be set to [Yes] ??

But screwing with BIOS or Registry makes me real nervous.. so i need some definitive hand-holding here... Should I try it????

Thanks,

CS

[CosmicSurfer]

I had a problem with the same CD drive from Asus. And that nhas nothing to do with 3. party burning software. I use in that machine 5 different burning software: Nero 8, Gear Pro Mastering 7, BurnImage, Ha DVD Burner and NTI Cd Maker and all working fine now. I got all to work after closing all running programs incl. TSR Software and update the Firmware.

OK, I use Everest Pro and not the Home version. The pro gives you much more info and even shows you what the CD drives can do. But if Everest shows the upgrade page for firmwares, you should do this to first!

All of the Asus products are quite sensitive. Special if you need to install some software for a special Asus product you should close all other programs and run Windows just on minimum!

For to test the CD drives itself the best software to test all features is Gear Pro Mastering 7. This program will gives you all info about the drives in using. Beside of them you even can use Multi Recorder with this software.

May I'll make a Test Version of this software so that it can be use for a few days but full functioning because this software is Payware!

In an case Like this one from CosmicSurfer it's easy to find out the function's of the drive are working.

If someone interested in an limited version, please PM me.

Thanks again for your suggestion,, The ASUS Site is real busy tonight, Server Overload... I'll give it a shot tomorrow... But first, just to be sure.. I see that NERO has some Un-install Clean-Up tools... I think I'll run these first... and if that doesn't work, Then it's the ASUS Thing... But I'm the paranoid type.. so i may require a lot of hand-holding.

And I'm definitely interested in The Short term trial if it will help isolate the problem.. or even just eliminate possibilities.

Thanks as always,

CS

[Guest Reimar]

You got a PM!

[Kyosuken]

I Inserted a blank dvd+r and click on the drive properties and it says 0 bytes. The drive description also changes from DVD-RAM Drive (G:) to CD Drive (G:). If I select some file and try to copy to Drive (G:) or try and Drag & Drop - Windows thinks the drive is empty and tells me to insert a blank dvd. Bottom line... I can't burn dvds.. or CD! I tried both.. and even tried multiple brands.

When I double click on the G: drive it pops up a warning box and says

"G:\ is not accessible. Incorrect function."

This is actually a normal behaviour.. as Windows XP doesn't support DVD burning in explorer (only CD burning) it won't tell if you insert a blank DVD, nor will you be able to "burn" via explorer unless you use a special software for that (roxyo and nero have both applications for drag and drop from explorer). I get this very same "error" from my windows though i can perfectly burn with nero.

BOTH of my drives don't recognize the blank dvds, or CDs. Because I've never had a dedicated Rom drive before, I'm not sure if it would normally see a Blank disk, as there wouldn't be anything to read.. But The ASUS DVD-Rom also won't pick-up on the Blank disk.. Both drives still play DVD movies including copies, music CDs, and Read Data disks. Installing software is no problem.. JUST getting the DVD-RW drive to acknowledge a Blank Disk in the drive so I can Read to it..

The DVD-Rom won't read blank DvD, so it's a normal behaviour as well.

Your problem is not what explorer is telling you, actually what explorer tells you... is perfectly fine, taking into account you don't have a dvd burning software installed... your problem and concern should be why Nero gives you BSOD after install, now that is serious, if you can fix that most likely you will discover that your drive may be perfectly fine

If you don't mind getting your hands "dirty" and the SATA + ID combination is the root to your BSOD with nero, i suggest you unplug you "DVD rom" :

just open the case, unplug any power source from your computer, then unplug the cables that go to your IDE drive, then plug back the power source of the computer and startup again, then try another Nero Install : IF it works, then you spotted the problem, if it still crash, it's definetly not a IDE + SATA problem.

Another thing comes to mind, you may need to update the SATA and IDE drivers of your motherboard this could help fixing a conflict.

Edited November 20, 2007 by Kyosuken

[CosmicSurfer]

......

Your problem is not what explorer is telling you, actually what explorer tells you... is perfectly fine, taking into account you don't have a dvd burning software installed... your problem and concern should be why Nero gives you BSOD after install, now that is serious, if you can fix that most likely you will discover that your drive may be perfectly fine

If you don't mind getting your hands "dirty" and the SATA + ID combination is the root to your BSOD with nero, i suggest you unplug you "DVD rom" :

just open the case, unplug any power source from your computer, then unplug the cables that go to your IDE drive, then plug back the power source of the computer and startup again, then try another Nero Install : IF it works, then you spotted the problem, if it still crash, it's definetly not a IDE + SATA problem.

Another thing comes to mind, you may need to update the SATA and IDE drivers of your motherboard this could help fixing a conflict.

Kyosuken,

Hmmmm.... OK... I need to head to work, But I have some software from Reimar to run to check the drives tonight... and if I understand your Post correctly, I may have NO real problem except NOT having any DVD software installed and a possible conflict installing Nero.

As for the crashing.. I resolved that situation by uninstalling Nero and doing a Restore. So Crashing isn't an issue now... Just writing a DVD is.

So aside from updating the drivers/firmware from ASUS motherboard, also suggested by Reimar... (and updates already downloaded... will install tonight too... Probably a good idea to do it anyway, and it can't hurt.) The only remaining problem is NERO...

So that leads to the question of.. Why not just stay away from Nero altogether?? I'm not married to it.

How does Roxio compare?? Will I have the same issues then?

What about "CyberLink Power Director" (I have disk but not installed) ??

Or the software recommended in this thread above, "ImgBurn" ??

Maybe I'm making a mountain out of a molehill.... What is it that they say about a little knowledge???

I'm the first to acknowledge my ignorance... But when something happens that is unexpected and not understood.. things start to get out of focus.

SO.. First upgrade Firmare/Drivers.. then try another DVD software.. then Maybe.. All will be well.

All I need is feedback re Roxio vs Cyberlink vs Imgburn vs Other suggestion.

Thanks.. Hopefully

CS

[Guest Reimar]

I don't understand why Nero should be a problem?! It isn't in all of my computer and I use a total of 5 computer + 1 Server just for myself! And in all of the computers are CD and DVD Burners with multiple Burner Software installed.

The comp with the Asus DVD SATA Burner I use: Nero 8, Ha CD Burner, Gear Pro 7 Mastering Edition, BurnImage, NTI CD Maker Platinum, Ultra ISO and Magic ISO and all of them working fine. The Mainboard is an Asus as well: P4GD1. Both, Mobo and SATA Burner was need to update the Firmware to first but that is something I do nearly automatically!

Some software which was making me some problems was Virtual CD, there was an driver conflict with emulated SCSI driver of Virtual CD. So better don't use Virtual CD together with SATA CD/DVD Burners!

Ok I set the Autoplay function of Windows to off because that can force even some problems if using multiple Burning software. And I need a full control and not let me control!

I agree with Kyosuken about Norton but NOT about Nero!

But there can be an other problem and that is the connection of the Asus SATA DVD Burner. You'll need to check that you didn't use an SATA connector on the Mobo which is assigned for Raid! If you do so you'll have some problems. Use for the DVD Burner SATA 1 or 2 connector only! Consult the Mobo Manual for the right location. If you don't have the Manual, just download it from the Asus Website. Asus Mobo quite sensitive and it's easy to get problems with.

Also download the Firmware for the Burner from Asus and update the DVD Burner to the latest Firmware.

Cheers.

[Kyosuken]

Holla holla ^^ I never speak about Norton... Nor did i speak about my "preferences" about something else...

@Cosmic

You misunderstood me, i am speaking about Nero + Your system = Crash, not Nero + Your system - Nero + Restoration = No crash the thing here being your system as a serious problem when you install Nero, and this is why you need to "find" out. You said not being married to nero, like if you can't get it to work it's best not use it after all, it's right and wrong at the same time because you still hide from yourself that your system mays contain something wrong and you may have another BSOD related to this one day or another....

Now for burning software preference ? i don't really have any, i do use Nero because i like the way it works : simple, effective not over bloated. Off course the Nero Suite "Is bloated" but the Nero Burning Rom itself isn't and is basically 'looking' the same since a long time now.

Many internet forums will tell you : this one is best, no this another is better, what i know is that both Nero and Roxio got their share of crashing in the past, beginners tend to prefer Roxio because it's easier to use (or well as some people say it's more "noobish")

Feature wise though most dvd burning software do the job : data burning, dvd movie burning, copy etc etc...

Now what prevent you of using imgBurn and Cyberlink Power director ? Well yourself you could have give a try and see for yourself .

Just that if i am not wrong Power Director is a DVD authoring software, it means that its purpose is to make home brewed movies, it's not a regular burning software like nero/roxio

imgBurn, is a tool to "burn" Isos (An iso is an exact double of a CD/DvD), it makes copy easier when you have only one drive, but it's not a regular burning software.

Hope you get things sorted out

Edited November 20, 2007 by Kyosuken

[Guest Reimar]

Holla holla ^^ I never speak about Norton... Nor did i speak about my "preferences" about something else...

Oops, Please excuse me I mismatch, it was Thanh-BKK who was write about Norton! But that not change my meaning about Norton!

[Kyosuken]

don't worry no big deal, and i share your view about norton i much preffer Nod32, even avast

[CosmicSurfer]

Progress report...

I have updated the FirmWare from ASUS for BOTH drives... But (in My Computer) while there IS a Small DVD Sign on the Icon for the DVD-Rom There is still NO DVD sign on the DVD R/W icon.. it just says and when I put a DVD Disk into the DVD R/W drive it still says DVD-Ram drive (G;) and after putting a DVD Disk into it.. it changes to say - CD Drive (G:)...

Also (even though this function is turned on to "Prompt" me to choose action/software.) - No Auto Play window pops up to ask what I want to do with the disk (and even though I have installed Reimar's trial version of Gear Pro Mastering 7"... Thank you Reimar!) and when I click on Disk icon I get same error message: “G:\ is not accessible. Incorrect function.”

Reimar... The best I can tell from my Limited Knowledge is that The SATA Connections 1 & 2 are connected to my RAID 1 Disk drives.. 3 & 4 are connected to DVD drives.. even though Drive H: DVD-Rom is not SATA (it's IDE).

This is Getting REAL Frustrating.

Is this a HardWare or Software problem ??

I just bought this computer a month or so ago... at JEDI in Pantip.. They did the assembly.

If it's software, then I think they'll tell me to buzz off.. If It's hardware, maybe they can reconnect things properly??

But then.. There is the Question of WHY NERO caused system problems (crashes).. Well I have NO problems so far with Gear Pro Installed.. maybe the NERO thing was a One time occurrence?? ... and if Roxio is More User Friendly, I'm probably better off with it for now... But it would be nice to figure out why NERO has given me problems.

back at you.. Thanks,

CS

[CosmicSurfer]

Hmmmm... CORRECTION...

MY SATA 1 & 2 are connected to My RAID "1" Data Drives

Sata 3 & 4 are connected to O/S and Application Drives...

Sata_E2 is Connected to DVD-R/W...

DVD-Rom is connected to IDE connection.

According to the ASUS Manual...

1 & 2 should be Boot Drive

3&4.. should be DATA

E2 should be Hard Disk also

I can't find anything in manual about exactly where to connect SATA DVD Drives.

CS

[Guest Reimar]

Reimar... The best I can tell from my Limited Knowledge is that The SATA Connections 1 & 2 are connected to my RAID 1 Disk drives.. 3 & 4 are connected to DVD drives.. even though Drive H: DVD-Rom is not SATA (it's IDE).

May you need to reconfigure the Raid to SATA 3 and 4 and change the DVD drive to SATA 1 or 2.

You really need to consult the Mobo Manual for the right connection. Again, if you don't have it or didn't find an explanation, go to the website of the Mobo and check there again. I had such problem with Asus before!

[Thanh-BKK]

Hello

First of all i wish to apologise for NOT noticing that you are dealing with SATA drives here - i thought you have IDE ones, for which the "Uninstall and reboot" trick always works.

Second, there is no need to mess around with the cabling, BIOS settings etc - i assume that both drives worked flawless BEFORE the experiment with Nero, correct? So it is DEFINITELY a SOFTWARE problem and no messing with the cables or the BIOS will fix it.

My recommendation: If you have your Windows CD, do a "repair install". With Windows running, insert the Windows CD and select "Install". Then select "upgrade (recommended)" when given the option, and let it run. Don't worry, neither your data nor your installed programs will vanish, but all problems with installed hardware should disappear. You have definitely a DRIVER issue, and it is due to a Windows system driver (ASPI).

Once Windows is done, get ImgBurn FIRST and give it a spin BEFORE trying any other bloated software suites. It will show you various options for your drive and if it burns a disk, so will other software.

But stay away from NERO if you don't want to go thru the whole procedure again.

Get more info at www.cdfreaks.com they have a forum where the REAL "gurus" are - good luck

Best regards.....

Thanh

[CosmicSurfer]

Hello

First of all i wish to apologise for NOT noticing that you are dealing with SATA drives here - i thought you have IDE ones, for which the "Uninstall and reboot" trick always works.

Second, there is no need to mess around with the cabling, BIOS settings etc - i assume that both drives worked flawless BEFORE the experiment with Nero, correct? So it is DEFINITELY a SOFTWARE problem and no messing with the cables or the BIOS will fix it.

My recommendation: If you have your Windows CD, do a "repair install". With Windows running, insert the Windows CD and select "Install". Then select "upgrade (recommended)" when given the option, and let it run. Don't worry, neither your data nor your installed programs will vanish, but all problems with installed hardware should disappear. You have definitely a DRIVER issue, and it is due to a Windows system driver (ASPI).

Once Windows is done, get ImgBurn FIRST and give it a spin BEFORE trying any other bloated software suites. It will show you various options for your drive and if it burns a disk, so will other software.

But stay away from NERO if you don't want to go thru the whole procedure again.

Get more info at www.cdfreaks.com they have a forum where the REAL "gurus" are - good luck

Best regards.....

Thanh

Hmm... Windows CD... Now THAT's a Problem... Didn't I mention that I had this computer built at PanTip...

which means of course that I DON'T have an O/S CD to go with the computer... Kow Jai Mai??

Anyway.. after running Reimar's Heavy duty Software to check on Drives Response and Capabilities... Which all Passed with flying colors.. The Computer BlueScreened AGAIN...

Crash Message: DRIVER_CORRUPTED_mmpool

After discussing the whole situation with Reimar on SKYPE, He's pretty confident that the whole problem is the cross-wired cable connections... Which are Definitely miswired according to the ASUS MoBo User Guide.

So the plan now is to pack up this Monster Desktop computer again.. and with great difficulty get it into a taxi back to Pantip... Bring it back to the shop.. get them to reconnect the cables... CORRECTLY... add PCI SATA Controller.. and put in ANOTHER DVD R/W.. as It makes more sense then the DVD-ROM that I have now.

AND.. Don't LEAVE THE SHOP.. Until They Burn a Sample DVD Correctly.

I'll install ImgBurn, Just for that purpose.

Thanks,

CS