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Posted

Hi ! I just arrived this morning and I'm going to start working on Monday. I never worked in Thailand before and until now my relation with my Thai colleagues was quite good. I used to work in our Hong Kong office, then I was promoted to assistant manager in Shenzhen, and I liked to enjoy a round of golf from time to time with our Bangkok colleagues. But now the situation has changed for the worst. The Bangkok manager (local) has been fired this Monday and I've been sent to take over until a replacement has been hired. I talked to someone I know well inside the office, people don't understand what's going on, they think the decision is unfair and she honestly told me I'm not really welcomed. I tried to call some guys I know in the office to have a drink or lunch this week end, nobody is available ...

I'm not really happy about the situation either but it wasn't my decision. Actually at first I didn't want to come but my boss said I didn't have much choice if I wanted to have a future in the company. What seems to be one of the major problem, beside the fact that I'm a foreigner, is that I'm much younger (29 yo) than the seniors managers here.

The friend I'm staying with until I can find a place to stay said maybe I can find here someone who had similar experience and who could give me some advises. I never thought I could be so depressed because of a "promotion"

Posted

Get everyone together and tell them your the boss because someone higher up said so and if they have a problem with that they can resign anytime they want. The business will continue on regardless.

Show em your not afraid to talk straight, they will respect you for that. Try and be their friend and you will probably fail.

Posted
Hi ! I just arrived this morning and I'm going to start working on Monday. I never worked in Thailand before and until now my relation with my Thai colleagues was quite good. I used to work in our Hong Kong office, then I was promoted to assistant manager in Shenzhen, and I liked to enjoy a round of golf from time to time with our Bangkok colleagues. But now the situation has changed for the worst. The Bangkok manager (local) has been fired this Monday and I've been sent to take over until a replacement has been hired. I talked to someone I know well inside the office, people don't understand what's going on, they think the decision is unfair and she honestly told me I'm not really welcomed. I tried to call some guys I know in the office to have a drink or lunch this week end, nobody is available ...

I'm not really happy about the situation either but it wasn't my decision. Actually at first I didn't want to come but my boss said I didn't have much choice if I wanted to have a future in the company. What seems to be one of the major problem, beside the fact that I'm a foreigner, is that I'm much younger (29 yo) than the seniors managers here.

The friend I'm staying with until I can find a place to stay said maybe I can find here someone who had similar experience and who could give me some advises. I never thought I could be so depressed because of a "promotion"

The company must value you as you seem to be climbing the ladder and they obviously need someone to take the helm for the moment. Never mind about your age, that's only an issue if you let it be.

Remain confident, the dust will settle and the fact that you've shown enough initiative to search on Thai visa and chase down other avenues to gen up/resolve the appointment issues you have, to me, means you'll do just fine. Just be yourself on Monday.

Regards bojo

Posted

Don't show any weakness.

If they don't like it they too can leave.

Do your job,be fair and thats all you can do.

Everyone can be replaced if needed.

Good luck.

Posted

You really think you're going to get good managment guidance off this forum on how to handle Thai's in a professional enviroment .......... ??

Good luck.....

Posted

The best thing you can do: Nothing at all ! Don't let that get into your mind too much. Leave the staff with that problem alone! Be yourself and work like nothing happened. Be a sincere, fair, humorous superior. Sooner or later your staff will accept you in a positive way.

Posted
You really think you're going to get good managment guidance off this forum on how to handle Thai's in a professional enviroment .......... ??

Good luck.....

I'm not looking for "guidance", I'm just looking for information about a culture I don't know much about.

Tuesday morning I went to work at 8 am as usual. At 8:30 I was in my boss office who told me from next Monday I will be working in Bangkok as ... nobody really knows, until they find a replacement for the manager they just fired. Now I'm in Bangkok trying to figure out what I'm going to do on Monday. If I look a bit desesparate, it's because I really am, thanks to my bosses who should think twice before firing people before having found a replacement.

Posted

I don't know the type of job you're in, but it's obviously one where you have people responsible to you - which makes you responsible to them. It's important that you not make a given worker lose face. If there is a difficulty with an employee, a quiet word in your office, or in a conference room, away from the rest of the office's prying eyes, will actually be appreciated by everybody. Your social connections will change as well. If you are now above the people you used to socialize with, from the office...well, you can see that those people don't really want to socialize any more. There is a hierarchical structure and some unwritten laws: you can't socialize with those above you unless you are asked by them (that would be a Good Thing to happen to you, it means you have been shown to be of value, and might at some time be in line for another promotion). But the same applies for those in a lower job grade; take your cue from how those above you do these things, and practice them the same way. For the time being, it may be a bit lonely, but you will find new acquaintances and friends not only from the office but also from after work (for Bangkok, try the Bangkok forum for advice on how to meet people that you would probably click with). Best of luck to you!

Posted

You are the boss now. You can exercise your authority in a friendly manner - but you cannot afford to have the employees be your friends.

You have the ability to tap three sources of power, to allow you to effectively exercise your authority:

1. The power of your position - simply because you have been chosen by higher authorities to occupy that position. By itself, this won't get you much.

2. Expert power - presumably you have been placed there because you have some particular expertise in relation to your company's business mission. You now have to work to become an expert on local peculiarities, as they relate to the business mission. Your subordinates will respect you if you show that you know the business - and that you are striving to strengthen any weaknesses that you have due to unfamiliarity with local aspects of the business. Even going out and making an introductory "social" call upon each of the company's ten most important customers will serve this function: when you come back after the tenth office call, you will have "expert" knowledge of the current, up to date status at each account, that no one else probably has.

3. Power that you earn by solving problems - survey your staff, and find a couple of nagging problems - things that have been annoying your staff. A leaky toilet. A photocopier that keeps jamming. A neighboring business that encroaches into the company's assigned parking area. Find some small things that are "doable" - but that no one has previously buckled down to fix - and fix them. Particularly good would be to fix nagging problems with company-related personal welfare - an employee that has had trouble with a personal income tax refund, or something like that. You build up "credit" with your subordinates by solving problems that they have been unable to solve - and they then "owe you" performance in return.

Don't sit around feeling sorry for yourself. Get to work. You have to earn authority - by showing your value to the business, not by breaking bed or sharing drinks with the staff. You can do those things later, after you have earnedthe respect of your employees.

(My comments come from applying lessons learned in military service - hat can apply well in any organization).

Good Luck!

Indo-Siam

Posted

Dont walk in there acting like you know everything. Take a while to learn the systems in place in the workplace and how people interact with one another before jumping and and changing the way things are done. People have a way of doing things, because thats the way its done, and if you change it youll probably make someone loose face so be very tactful!!

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