August 24, 200916 yr As part of a customer support service for a new SMS service that I'm launching in Australia, any customer support calls to my 1300 number in Oz will be automatically routed through to a Thai mobile number where - if I am awake - I will be able to answer their enquires. If I'm not available, then I want these calls to be routed to my voicemail service, where I have recorded a specific outgoing message and the customer can leave their message. But in all my years in Thailand, I have never made use of any of the mobile network voicemail/messaging services. Do all the networks allow me to record a specific outgoing message? Can I specify divert to voicemail on busy or unanswered? How do I pick up the message? Basically, do all the networks (AIS, DTAC, True) offer the same types of voicemail service? Or does one network offer a better service than the others? Thanks for any advice Simon
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