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Problem With True's International Gateway To The Us

trogers

By trogers
in IT and Computers

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trogers Platinum Member

trogers

Posted
Posted

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

Tracing route to www-real.wa1.b.yahoo.com [209.131.36.158]

over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.1.1

2 23 ms 22 ms 23 ms ppp-124-120-223-1.revip2.asianet.co.th [124.120.xxx.xxx]

3 23 ms 22 ms 23 ms ppp-210-86-189-50.revip.asianet.co.th [210.86.189.50]

4 23 ms 23 ms 24 ms 10.169.50.41

5 27 ms 26 ms 26 ms 119-46-78-134.static.asianet.co.th [119.46.78.134]

6 25 ms 24 ms 24 ms 119-46-78-133.static.asianet.co.th [119.46.78.133]

7 26 ms 26 ms 24 ms 61-91-210-66.static.asianet.co.th [61.91.210.66]

8 25 ms 25 ms 26 ms 203-144-144-27.static.asianet.co.th [203.144.144.27]

9 1433 ms 29 ms 25 ms 61-91-210-1.static.asianet.co.th [61.91.210.1]

10 252 ms 251 ms 252 ms tig-net28-145.trueinternetgateway.com [122.144.28.145]

11 443 ms 433 ms 443 ms sg-icr-anc1-26-210.trueinternetgateway.com [122.144.26.210]

12 425 ms 428 ms 427 ms us-icr-dc1-26-222.trueinternetgateway.com [122.144.26.222]

13 242 ms 241 ms 243 ms TIG-Net28-42.trueinternetgateway.com [122.144.28.42]

14 319 ms 321 ms 261 ms ae0-p141.msr1.sp1.yahoo.com [216.115.107.51]

15 315 ms 265 ms 263 ms te-9-1.bas-a2.sp1.yahoo.com [209.131.32.23]

16 318 ms 319 ms 318 ms f1.www.vip.sp1.yahoo.com [209.131.36.158]

Trace complete.

C:\Documents and Settings\XP>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.251.197]

over a maximum of 30 hops:

1 1 ms 1 ms 2 ms 192.168.1.1

2 23 ms 29 ms 22 ms ppp-124-120-223-1.revip2.asianet.co.th [124.120.xxx.xxx]

3 24 ms 23 ms 22 ms ppp-210-86-189-50.revip.asianet.co.th [210.86.189.50]

4 23 ms 24 ms 24 ms 10.169.50.41

5 28 ms 26 ms 26 ms 119-46-78-134.static.asianet.co.th [119.46.78.134]

6 24 ms 25 ms 26 ms 119-46-78-133.static.asianet.co.th [119.46.78.133]

7 25 ms 25 ms 24 ms 61-91-210-66.static.asianet.co.th [61.91.210.66]

8 24 ms 24 ms 24 ms 203-144-144-27.static.asianet.co.th [203.144.144.27]

9 26 ms 25 ms 25 ms 61-91-210-1.static.asianet.co.th [61.91.210.1]

10 265 ms 264 ms 263 ms tig-net28-145.trueinternetgateway.com [122.144.28.145]

11 267 ms 268 ms 268 ms sg-icr-anc1-26-210.trueinternetgateway.com [122.144.26.210]

12 272 ms 281 ms 267 ms SG-ICR-ANC2-26-230.trueinternetgateway.com [122.144.26.230]

13 262 ms 265 ms 268 ms tig-net26-94.trueinternetgateway.com [122.144.26.94]

14 264 ms 261 ms 261 ms bbc-gw0-linx.prt0.thdoe.bbc.co.uk [195.66.224.103]

15 261 ms 259 ms 266 ms 212.58.238.153

16 254 ms 252 ms 247 ms 212.58.239.62

17 248 ms 250 ms 250 ms www-nonuk-vip.telhc.bbc.co.uk [212.58.251.197]

Trace complete.

C:\Documents and Settings\XP>

Notice the >400ms ping times at hop 11 and 12 of the first tracert, compared with hop 13 and 14.

The 2nd tracert to the UK does not have spikes in ping times at True Internet Gateway.

Thus, speed to the US is very slow tonight.

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Tatsujin Platinum Member

Tatsujin

Posted
Posted (edited)

The gateway is ALWAYS slow to anything outside Thailand and I think True are only just admitting (or realising) that you will NOT get the same Upload/Download speed if you are visiting a site OUTSIDE Thailand as you would visiting a site INSIDE Thailand. Oh, and guess what, MOST sites are NOT inside Thailand, lol. Their usual practice until recently whenever anyone complains is to point you at the speed test that pings a Bangok server which obviously runs quick, try to do the same to a server outside Thailand and you get a very different story. On the whole tho, when it works, I find the service to be not too bad (mostly) - crosses fingers and hopes he's not jinxed his connection again!

Forgot to add: if you don't already use it, adding the True proxy server "may" help . . . proxy.trueinternet.co.th, port 8080 . . . whenever I have issues, I either turn it on or off, restart the router and it normally fixes things.

Edited by Tatsujin
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trogers Platinum Member

trogers

Posted
  • Author
Posted
The gateway is ALWAYS slow to anything outside Thailand and I think True are only just admitting (or realising) that you will NOT get the same Upload/Download speed if you are visiting a site OUTSIDE Thailand as you would visiting a site INSIDE Thailand. Oh, and guess what, MOST sites are NOT inside Thailand, lol. Their usual practice until recently whenever anyone complains is to point you at the speed test that pings a Bangok server which obviously runs quick, try to do the same to a server outside Thailand and you get a very different story. On the whole tho, when it works, I find the service to be not too bad (mostly) - crosses fingers and hopes he's not jinxed his connection again!

Forgot to add: if you don't already use it, adding the True proxy server "may" help . . . proxy.trueinternet.co.th, port 8080 . . . whenever I have issues, I either turn it on or off, restart the router and it normally fixes things.

When I test speed, I usually use 2 test servers of www.speedtest.net - in Bangkok and Singapore.

Normally I get about 4.4mbps at the Bangkok test server and 4.1mbps at the Singapore test server.

But last night I managed only around 1 mbps at the Singapore test server and thus did the tracerts to the UK and USA. Only connections toward the US is problematic.

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dttk0009 Silver Member

dttk0009

Posted
Posted

Hi OP,

Thailand's internet as far as latency goes is probably amongst the worst in SEA, if not the world. The international bandwidth in the country is monopolized and carefully rationed to ISP's for maximum profit. This creates over-saturated international gateways and large amounts of latency. You'll notice that your ping is very inconsistent. Doing a ping test will usually show it hopping around, sometimes 200-300ms at a time. It has been like this for years. My only advice:

Get used to it. :)

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trogers Platinum Member

trogers

Posted
  • Author
Posted
Hi OP,

Thailand's internet as far as latency goes is probably amongst the worst in SEA, if not the world. The international bandwidth in the country is monopolized and carefully rationed to ISP's for maximum profit. This creates over-saturated international gateways and large amounts of latency. You'll notice that your ping is very inconsistent. Doing a ping test will usually show it hopping around, sometimes 200-300ms at a time. It has been like this for years. My only advice:

Get used to it. :D

Shows that you have not surf the net from Indonesia, India and the Philippines... :)

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Supernova Gold Member

Supernova

Posted
Posted

Something was definitely going on with CAT-IIG this afternoon. I wasn't able to access any websites outside Thailand. Never experienced this in the three years I had ADSL service. :)

Tracert results (around 4 PM):

Tracing route to www.l.google.com [216.239.61.104]
over a maximum of 30 hops:

  1	<1 ms	<1 ms	<1 ms  192.168.1.1
  2	25 ms	24 ms	24 ms  203.xxx.xxx.xxx
  3	23 ms	97 ms	27 ms  203.156.102.2
  4	23 ms	24 ms	24 ms  203.156.102.25
  5	26 ms	23 ms	 *	 203.130.158.1
  6	27 ms	25 ms	24 ms  gateway.ji-net.com [203.147.0.62]
  7	28 ms	23 ms	26 ms  61.19.15.149
  8	 *		*		*	 Request timed out.
  9	 *		*		*	 Request timed out.
 10	 *		*		*	 Request timed out.
 11	 *		*		*	 Request timed out.
 12	 *		*		*	 Request timed out.
 13	 *		*		*	 Request timed out.
 14	 *		*		*	 Request timed out.
 15	 *		*		*	 Request timed out.
 16	 *		*		*	 Request timed out.
 17	 *		*		*	 Request timed out.
 18	 *		*		*	 Request timed out.
 19	 *		*		*	 Request timed out.
 20	 *		*		*	 Request timed out.
 21	 *		*		*	 Request timed out.
 22	 *		*		*	 Request timed out.
 23	 *		*		*	 Request timed out.
 24	 *		*		*	 Request timed out.
 25	 *		*		*	 Request timed out.
 26	 *		*		*	 Request timed out.
 27	 *		*		*	 Request timed out.
 28	 *		*		*	 Request timed out.
 29	 *		*		*	 Request timed out.
 30	 *		*		*	 Request timed out.

Trace complete.

...

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joncl Silver Member

joncl

Posted
Posted (edited)
The gateway is ALWAYS slow to anything outside Thailand and I think True are only just admitting (or realising) that you will NOT get the same Upload/Download speed if you are visiting a site OUTSIDE Thailand as you would visiting a site INSIDE Thailand. Oh, and guess what, MOST sites are NOT inside Thailand, lol.

Posts like yours and others, make me roll on the floor in laughter, as it is only now when people start to read their contracts with True and other ISP's do they realize the are only going to get up to their speed within Thailand and guaranteed nothing outside of Thailand. LOL and guess what most Thai sites are in Thailand.

Having said this I love True as they give me more than my 4mbis I pay for and now at peak times (21:40) and in BKK with the most traffic, I am getting 7.77mb/s to the USA as this image shows.

621366904.png

edit: typo

Edited by joncl
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