New Modem Can't Connect - Dlink Dsl2640t

[la69]

Greetings!

I decided to upgrade my old and somewhat erratic modem with a new one and got the Dlink Dsl 2640t. I am unable to set it up though.

I have tried both using the cd that came with it and trying to set up it from the browser:

Isp is 3bb indy plus 8/1. I get out around 3.1/1 with the old modem.

I live in Cha am area, near Bangkao.

Im using a splitter as well.

Upon initial startup, status lights go blinking which it should.

After a while the ADSL light go blinking as well, which it should. However, it is my understanding it should switch to steady light when having negotiated a valid link. This it doesn't. Instead it turns off.

When I use the CD setup wizard it doesn't find a pppoe connection having tried for a couple of minutes.

When using setup guide from inside browser login modem restarts as it should but fails to get a connection.

The old modem still functions.

I checked the settings in both new and old modem and they seem to correspond but obviously they doesn't. So does anyone have some suggestions as to what I am missing out on here? It's driving me nuts (well, not only this. A combo of suddenly not being able to reach my old vpns in Sweden and this is

Vpi/Vci are the same 0/33

Encapsulation same.

Protocol same

Upnp might not be same. Not sure I need it all though or do I?

Modulation was set to same on both modems.

I just dont get it =)

Cheers

[Beggar]

Hope you entered the correct user/password. The connection type should be PPPoE LLC (in the wizard below the user/password). The rest is the same at my 2640T and I have 3bb too.

What does your modem show for the connection status? STATUS -> ADSL. Any speed there? Does the log say anything (at the same page)?

Edited February 4, 2010 by Beggar

[stolidfeline]

Password not needed yet - this part of the process occurs only AFTER sync to the ADSL signal. Your modem is simply not negotiating a link. It may be faulty.

[la69]

Cheers for the reply.

Yes, username and password is correct.

Connection type is PPPoE with encapsulation LLC.

The connection status is however "Disconnected". The option connect doesn't help as well. I am guessing there are more settings to this than the normal ones but so far it beats me.

Ill check the log tonight though. Perhaps that could give a clue as to what it could be.

Hope you entered the correct user/password. The connection type should be PPPoE LLC (in the wizard below the user/password). The rest is the same at my 2640T and I have 3bb too.

What does your modem show for the connection status? STATUS -> ADSL. Any speed there? Does the log say anything (at the same page)?

[Beggar]

In the attachement are my settings. You could try to reset the modem and use the wizard again.

Edited February 5, 2010 by Beggar