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Esri Service..wonderful

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I was having no end of bother with my Nuvi 760..which I foolishly bought in The Wonderful Land of Oz, a couple of years ago.

Although it may be a bit daunting to drive to ESRIs office in the very heart of the business district ( the GPS took me there no problem ) I was able to park in the Standard Chartered Bank's building, adjoining ESRIs office.

Alternately, there's a Skytrain Station literally at the door.

I rocked up to the 22nd floor and spoke to the Service Department team.... 3 ladies and a Technician-wearing-wonderful-cat-slippers who understood the nature of my problems. I waited about 30 minutes, and viola! I was relieved and overjoyed when I stuck the GPS back in the car and drove off. It did everything I wanted. Problems solved.

From time to time, TV members on this forum are struggling with niggling GPS problems. My advice is to call ESRIs office, speak to Khun Kitika--a VERY competent, professional and helpful lady with excellent English--who will advise you.

THIS is exactly the reason to buy Garmin, rather than the cheap/new offerings now on the market.

Brian in Pattaya.

The moral of the story is that it is not advisable to mix overseas purchased Nuvis with a ESRI Thailand Street Map.

  • Author
The moral of the story is that it is not advisable to mix overseas purchased Nuvis with a ESRI Thailand Street Map.

Exactly.

It goes without saying....I will be buying any future GPS units in The Land 'o Snarls.

They're savagely overpriced though, relative to prices for similar units in Oz.

Still...yer can't win 'em all.

And ESRI did a great job on my rotten, vastly inferior (?) Oz model.

I have three Garmin units, one bought in China, one bought in the US and one bought in Holland. All three work flawlessly with ESRI map version 10.

All my units came from overseas also.. I cant see what the problem is ??

All my units came from overseas also.. I cant see what the problem is ??

Asians use different firmware to be able to show Thai language (I think the same thing is for Chinese).

So they are different but I think it is possible to flash the other firmware on it.

If using the English version of map (without the extras) there is no problem.

My Garmin nuvi, wisely purchased in Oz (due to the huge price saving) has performed flawlessly with ESRI, and other maps of Thailand - including some of dubious provenance. :)

I have a magellan 1440 here in usa, can I put the ESRI(something like that) thailand gps map on my gps when i come for visits? Magellan doesnt make thailand maps, but was wondering if it would work using the micro sd card?

If you are going to have issues its more likely that they will be on the ones bought in Thailand with the Thai OS. This is especially relevant now that Garmin are increasing their services and the Thai units are not compatible with even the latest Garmin firmwares!

  • Author

As I was on the way to ESRI in BKK ...I found myself in the wrong lane.

A smiling policeman sprung out of nowhere....and relieved me of 400 baht.

This question is specifically for jackspratt, pampal and livinLOS.

I'm encouraged to know your Garmins works with TSM.

I'm off to Oz in a week or two..and since I know your GPS works...I am again tempted to buy.

BUT BUT in the light of the fact that my wallet is 400 baht lighter, I am anxious to know...does Junction View work?

If I had it...JV would have saved me 400 baht.

If your GPSs have JV...I'll buy another Garmin in Oz.

If they don't..I wont.

Thanks

If you are going to have issues its more likely that they will be on the ones bought in Thailand with the Thai OS. This is especially relevant now that Garmin are increasing their services and the Thai units are not compatible with even the latest Garmin firmwares!

I have never heard of a Garmin GPS purchased in Thailand having issues with a legal ESRI Thailand Street map. You may need to transfer the English language map from the CD, but that's all. ESRI has never, to my knowledge, advertised their Garmin GPS units as being compatable with anything other than the official ESRI map.

Indeed, lets hear from somebody with an overseas purchased Garmin GPS, without the Thai OS, having a functioning ESRI map Junction View.

Evening all,

I'm moving back to Bangkok in a couple of weeks and I have a brand new Garmin 1490 with EU maps. Am I right in thinking that I can just take it into the Esri office on Silom and they will put on the Thai maps and get it fired up for me ? Any ideas how long this will take & how much it will cost ? Is there any risk that the EU maps will be deleted (Do I need to back them up, and if so, how ?)

Thanks

You could have ESRI put their Thailand Street Map (TSM), English language version on a microSD card and retain the EU maps in the GPS internal memory. At a minimum you will need to purchase the TSM at 2,000 baht dealer retail price, plus cost of the microSD card and maybe service charge..

Edited by InterestedObserver

Where is their office located? I have a Garmin Street Pilot that needs updating.

  • Author

Where is their office located? I have a Garmin Street Pilot that needs updating.

Try www://esrith.com/contact.

There are 2 maps on their website, one of which shows Chongnonsee BTS station...opposite ESRIs building.

The other map relates to premises in Mongolia.

Go by Skytrain is easy.

OR...Park in the adjoining Standard Chartered Bank's carpark is easy too.

Ask the lady on the front desk for "Service"

And brace yerself...to meet the technician with cat slippers.

Where is their office located? I have a Garmin Street Pilot that needs updating.

Try www://esrith.com/contact.

There are 2 maps on their website, one of which shows Chongnonsee BTS station...opposite ESRIs building.

The other map relates to premises in Mongolia.

Go by Skytrain is easy.

OR...Park in the adjoining Standard Chartered Bank's carpark is easy too.

Ask the lady on the front desk for "Service"

And brace yerself...to meet the technician with cat slippers.

Thanks.

As I was on the way to ESRI in BKK ...I found myself in the wrong lane.

A smiling policeman sprung out of nowhere....and relieved me of 400 baht.

This question is specifically for jackspratt, pampal and livinLOS.

I'm encouraged to know your Garmins works with TSM.

I'm off to Oz in a week or two..and since I know your GPS works...I am again tempted to buy.

BUT BUT in the light of the fact that my wallet is 400 baht lighter, I am anxious to know...does Junction View work?

If I had it...JV would have saved me 400 baht.

If your GPSs have JV...I'll buy another Garmin in Oz.

If they don't..I wont.

Thanks

My Garmin is a 260, so has neither junction view nor lane assist.

My understanding is that the Thai ESRI map requires Thai firmware if you wish to use the above 2 functions - as well as a nuvi model which supports them. I also believe both features are only available in Thai script (and maybe language), but am not certain of this as I really haven't researched it.

Edited by jackspratt

You could have ESRI put their Thailand Street Map (TSM), English language version on a microSD card and retain the EU maps in the GPS internal memory. At a minimum you will need to purchase the TSM at 2,000 baht dealer retail price, plus cost of the microSD card and maybe service charge..

Thanks for the feedback. Sorry for the delayed response. In China and connection not always available behind the Great Firewall.

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