piiguy Posted June 9, 2010 Share Posted June 9, 2010 A parcel from the states (food supplements) arrived in Bangkok on Monday via Fedex. The value of the goods is about 1500 baht. After sitting in customs for three days fedex tell me I need to pay 200baht customs 100 baht for something else and 800 baht to Fedex for handling. In the past I have received similar parcels via DHL and have only had to pay about 200 baht for the handling fee. Anyone have a similar experience or advice. Thanks. Link to comment Share on other sites More sharing options...
needforspeed Posted June 9, 2010 Share Posted June 9, 2010 Why not stay with DHL Link to comment Share on other sites More sharing options...
dumball Posted June 9, 2010 Share Posted June 9, 2010 More to the point , why change couriers when the one you are already using is satisfactory ? Link to comment Share on other sites More sharing options...
negreanu Posted June 9, 2010 Share Posted June 9, 2010 (edited) Fedex were acting as your clearance agent hence the 800thb clearance agent charge. Now you are free to use any clearance agent u wish you don't need to use fedex. However to find an agent who will clear it for you for the same or less than fedex is more or less impossible. Is it a rip-off yes. Do you have any choice - no not if you want your item. You would have had the same deal with DHL as it is simply customs - not all items will be held by customs just a percentage you were lucky last time with DHL but not this time. Edited June 9, 2010 by negreanu Link to comment Share on other sites More sharing options...
piiguy Posted June 10, 2010 Author Share Posted June 10, 2010 Fedex was not my choice of courier, it was the seller's, I had no say in the matter. Link to comment Share on other sites More sharing options...
SomTumTiger Posted June 10, 2010 Share Posted June 10, 2010 Everyone who uses FedEx has the same problems. Don't use them, us the USPS, or similar - no more problem. Link to comment Share on other sites More sharing options...
needforspeed Posted June 10, 2010 Share Posted June 10, 2010 Fedex was not my choice of courier, it was the seller's, I had no say in the matter. If you recoment DHL or any other company except FEDEX and seller going to send the goods to you with fedex, i would let the seller pay for the extra costs. If not, don't except the package. Link to comment Share on other sites More sharing options...
negreanu Posted June 10, 2010 Share Posted June 10, 2010 us the USPS, or similar - no more problem. Not exactly true. Only yesterday i got a small item worth US$80 by USPS had to go to phrakanong post office to pay 350thb duty and vat before they would release it. Link to comment Share on other sites More sharing options...
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