LJW Posted October 20, 2010 Share Posted October 20, 2010 (edited) This morning, in my email, I downloaded a program called 'Security Tool'. I went microsoft and downloaded a program to kill it, but it blocks my opening it... I can't open my email program either.. Any ideas are greatly appreciated Edited October 20, 2010 by LJW Link to comment Share on other sites More sharing options...
bangkokcitylimits Posted October 20, 2010 Share Posted October 20, 2010 (edited) I can be different things, but sounds not ok. You can start with this free rootkit scan from Kasperski and if no result you need a antimalware scan. What security / system mainatance software you have, except from an antivirus ? Edited October 20, 2010 by bangkokcitylimits Link to comment Share on other sites More sharing options...
Artamus Posted October 20, 2010 Share Posted October 20, 2010 Can't help with the virus problem but you should get this moved to the computer forum - much more likely to get a greater response there. Link to comment Share on other sites More sharing options...
Nuff Said Posted October 20, 2010 Share Posted October 20, 2010 I've just sent a PM with the contact details of an on-site (at home) technician who should be able to help. Link to comment Share on other sites More sharing options...
mcgriffith Posted October 20, 2010 Share Posted October 20, 2010 Moved to computer forum, with live link remaining on CM. Link to comment Share on other sites More sharing options...
Jiu-Jitsu Posted October 20, 2010 Share Posted October 20, 2010 No need to spend any money to fix this. If you are running a 32 bit OS, download and save Hitman Pro to your Desktop(or USB drive if necessary). For 64bit OSes, click here Once saved, hold down the Ctrl key situated on the left of the keyboard whilst double clicking on the Hitman Pro .exe file in order to start the program. Then follow the simple instructions. Here is a video guide for you edification: Link to comment Share on other sites More sharing options...
KunMatt Posted October 20, 2010 Share Posted October 20, 2010 Download Malwarebytes http://www.techspot.com/downloads/4716-malwarebytes-anti-malware.html Start your PC/Laptop in "safe mode with networking" (press F8 just before Windows starts and select from the list). Install Malwarebytes. Update and then run full scan. Once you have cleaned this malware, install and run some anti-virus software. Microsoft's Security Essentials has one of the best detection levels and is totally free. You need to have a legit version of Windows to install it, and it can sometimes be a bit of a system hog but I use it across a network of offline PCs at work and it is great. Link to comment Share on other sites More sharing options...
LJW Posted October 20, 2010 Author Share Posted October 20, 2010 I've just sent a PM with the contact details of an on-site (at home) technician who should be able to help. Thank you for your referral. I called Nik and he came to my home an hour later. Everything is cool with my computer Link to comment Share on other sites More sharing options...
Dellboy218 Posted October 20, 2010 Share Posted October 20, 2010 This might help http://www.spyware-experts.com/security-tool-removal/?gclid=COeLrcDQ4aQCFVFB6wodJURDKQ Link to comment Share on other sites More sharing options...
Nuff Said Posted October 22, 2010 Share Posted October 22, 2010 I've just sent a PM with the contact details of an on-site (at home) technician who should be able to help. Thank you for your referral. I called Nik and he came to my home an hour later. Everything is cool with my computer Glad everything worked out OK. I alway call him when I have problems. Link to comment Share on other sites More sharing options...
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