January 7, 201214 yr I just got back to Chiang Mai after a one month trip and my True internet service is down. It worked fine when I left in early December. I went to their office at Central Kad Suan Kaew and was told to call their service number. When I call the service number and punch in the appropriate options I receive a recording saying "Due to the emergency, you might not be able to receive high speed service." When I try to get a service representative I am put on hold until I give up. Is anyone else getting this? Does anyone know what emergency they are referring to?
January 7, 201214 yr Hi Maintenance ... see this link (if you have internet somewhere) http://popup.trueinternet.co.th:8080/TIService/home/search.jsp?type=ti Service Interruption Hi speed Internet Dear Internet user , To maximize the service quality delivered to our users, True will perform our Broadband Network maintenance. As a result, True Internet Service will be temporarily unavailable for the following periods. Problem on effect time: Can't use internet Duration Effect Time per zone : 1 Hour.
January 7, 201214 yr Author Hi Maintenance ... see this link (if you have internet somewhere) http://popup.trueint...rch.jsp?type=ti Service Interruption Hi speed Internet Dear Internet user , To maximize the service quality delivered to our users, True will perform our Broadband Network maintenance. As a result, True Internet Service will be temporarily unavailable for the following periods. Problem on effect time: Can't use internet Duration Effect Time per zone : 1 Hour. My internet disconnect has been going on for about 24 hours now. Either this maintenance work isn't the cause of my problem, or True has a very liberal definition of "1 Hour".
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