petedk Posted March 5, 2012 Share Posted March 5, 2012 My True Internet cut last night at about 21.00 and still doesn't work today. I've tried calling True several times but the number is always engaged. Anyone using True have similar problems? Posted with Thaivisa App http://apps.thaivisa.com Link to comment Share on other sites More sharing options...
lomatopo Posted March 6, 2012 Share Posted March 6, 2012 True DSL, Bangkok, Klongtoei, 4x lines, all working fine. Are you able to do any basic trouble-shooting? Can you access your modem/router's user interface, sometimes reached using a browser and the address 192.168.1.1? Maybe take a look at the line status. Or just the lights on the front panel? Do you have dial tone? Maybe reboot the PC and modem/router. Link to comment Share on other sites More sharing options...
supaprik Posted March 6, 2012 Share Posted March 6, 2012 all fine where I am in Bangkok Link to comment Share on other sites More sharing options...
lupusdom Posted March 6, 2012 Share Posted March 6, 2012 Same here. I live Khlong Toey and the DSL line is down. After checking all the technical things I managed to call true and at least get a recorded message that they have technical problems with their broadband, saying that they are sorry for inconvenience. However, no word on when it will be fixed etc :-( Link to comment Share on other sites More sharing options...
NewlyMintedThai Posted March 6, 2012 Share Posted March 6, 2012 Mine went out last night, too, but was back by midnight. Link to comment Share on other sites More sharing options...
lupusdom Posted March 6, 2012 Share Posted March 6, 2012 That gives me hope - I feared that some dumbass might have broken a main line or something Link to comment Share on other sites More sharing options...
jybkk Posted March 6, 2012 Share Posted March 6, 2012 Same here: Klong Toey area, went down yesterday at 21:00 and not back since. When calling the support I just manage to get a message in (broken) english saying they are experiencing disruptions and apologize. I'm given the choice to leave my mobile phone number to be informed by SMS... or hang up. From what I can see in the admin panel of the router, the DSL link is up, but no IP is attributed to the modem. On the device, the DSL LED is blinking while the Internet LED remains off. Luckily, DTAC 3G is pretty good where I am and I'm using my phone as WiFi hotspot. Link to comment Share on other sites More sharing options...
jybkk Posted March 6, 2012 Share Posted March 6, 2012 Hmmm. And now their hotline number rings busy. Link to comment Share on other sites More sharing options...
brewsterbudgen Posted March 6, 2012 Share Posted March 6, 2012 I live in Phra Khanong and True internet has been out since last night. As with everyone else, the support line is constantly busy and when you finally do get through there is only a recorded announcement about broadband problems. Very frustrating! Link to comment Share on other sites More sharing options...
NewlyMintedThai Posted March 6, 2012 Share Posted March 6, 2012 Mine is out again... Link to comment Share on other sites More sharing options...
belubettlo Posted March 6, 2012 Share Posted March 6, 2012 Hua Mark: True went off last night for about half an hour, and then came back. Put 4 downloads in before going to bed, and this morning two had finished and two had failed, but that could be a hoster problem. Then True went off again this morning for about an hour and has just come back. Link to comment Share on other sites More sharing options...
jybkk Posted March 6, 2012 Share Posted March 6, 2012 As far as I know, the area of Phra Khanong and Ekkamai are affected. I have people reporting that true internet is down in Soi 65 and 63 since 9pm yesterday too. Link to comment Share on other sites More sharing options...
brewsterbudgen Posted March 6, 2012 Share Posted March 6, 2012 As far as I know, the area of Phra Khanong and Ekkamai are affected. I have people reporting that true internet is down in Soi 65 and 63 since 9pm yesterday too. Do you know if anyone in the affected area has been given an idea when normal service will be resumed? Link to comment Share on other sites More sharing options...
lupusdom Posted March 6, 2012 Share Posted March 6, 2012 I live 42, which is opposite of ekkamai - so its the same area. However, my internet came back about half an hour ago, free of interruption and fine as always. So should not take long for anyone else Posted with Thaivisa App http://apps.thaivisa.com Link to comment Share on other sites More sharing options...
brewsterbudgen Posted March 6, 2012 Share Posted March 6, 2012 I live 42, which is opposite of ekkamai - so its the same area. However, my internet came back about half an hour ago, free of interruption and fine as always. So should not take long for anyone else Posted with Thaivisa App http://apps.thaivisa.com That's good news. I'm on my way home shortly. so hopefully it will be back in Phra Khanong too. Link to comment Share on other sites More sharing options...
bino Posted March 6, 2012 Share Posted March 6, 2012 Experienced the same outages - in Lad Prao / Wangtonglang. Was out last night from 9 - midnight, and again this morning from the time I got up until about 11 AM. Link to comment Share on other sites More sharing options...
petedk Posted March 6, 2012 Author Share Posted March 6, 2012 Thanks for all the replies. Yes, I am on Ekamai/Thong Lor. I too received the recorded message shortly after my first posting. Now I am at work so i have no idea if the Internet is up and running at home. Link to comment Share on other sites More sharing options...
brewsterbudgen Posted March 6, 2012 Share Posted March 6, 2012 Mine is working fine now (in Phra Khanong). Link to comment Share on other sites More sharing options...
glbv Posted March 6, 2012 Share Posted March 6, 2012 Still down in the Thonglor Area. Sucks for people who work online. Link to comment Share on other sites More sharing options...
maiphedmaiaroi Posted March 7, 2012 Share Posted March 7, 2012 Sounds like all over bangkok then. Mine was out monday night and on and off all tuesday. Looks like it been sorted now. Link to comment Share on other sites More sharing options...
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