I booked a BKK-LHR return last October with Kingfisher on their website and was due to fly in April/May this year.

Kingfisher initially cancelled the BKK-BOM leg at which time they offered a full refund as I cancelled the entire flight. BOM-LHR was subsequently cancelled prior to my departure as well.

I flew with Qatar instead.

I cancelled in the middle of March and was promised a full refund. Now, three months later, despite them saying the refund was processed on 3rd April, I am still waiting for the money.

I have phoned and emailed many times without satisfaction, just saying they are looking into it. My credit card company won't help as I have nothing in writing regarding the refund, it was all done over the phone. It's also beyond the 120 days limit which I believe is in force for chargeback purposes. Kingfisher are suspended from IATA so I don't know if there is any way to get them involved and of course they are in severe financial problems and unfortunately we consumers are right down the list of creditors, which includes staff who haven't been paid for ages.

Anyone else in the same predicament?

And any ideas for a next move?

You are an investor in Kingfisher atm.

http://www.thehindub...icle3466043.ece

Serious now: I think your best chance is with the creditcard company so keep mailing Kingfisher an try them to confirm in a mail that you are entiteld for a refund.

Chargeback is related to debit cards and Section 75 is in regard of credit cards. So which is it?

Chargeback is related to debit cards and Section 75 is in regard of credit cards. So which is it?

Thanks. I was mislead there. I have been reading about section 75 and it's at least worth a go but I still need something in writing from Kingfisher.

On the day I read that Kingfisher has had its licence revoked, I can report that I have at last received my refund via a Section 75 claim against my credit card company.

Their staff kept working for over 6 months with NO PAY. Indian Promises