duiter Posted August 3, 2012 Share Posted August 3, 2012 Hi, How to refund the item you bought ? For example in Big C store, Tesco Lotus, Foodland, Makro Do they really refund your money ? Do they ask a lot before giving you money back ? Any experiences ? Many thanks Link to comment Share on other sites More sharing options...
Soutpeel Posted August 3, 2012 Share Posted August 3, 2012 (edited) Typically all you need is the receipt, certainly Tesco's is not problem and you do get your money back having done it, wouldnt see any problem with Marko, cant comment on Big C or foodland as never tried Edited August 3, 2012 by Soutpeel 1 Link to comment Share on other sites More sharing options...
Semper Posted August 3, 2012 Share Posted August 3, 2012 Make sure that you have the original packaging. 1 Link to comment Share on other sites More sharing options...
JakeBKK Posted August 3, 2012 Share Posted August 3, 2012 They all have varying policies... item not opened, within 7 days and so on. If you buy electronics or entertainment gear and it breaks down, calculate 3 weeks before you get it back. 1 Link to comment Share on other sites More sharing options...
PattayaParent Posted August 3, 2012 Share Posted August 3, 2012 They all have varying policies... item not opened, within 7 days and so on. If you buy electronics or entertainment gear and it breaks down, calculate 3 weeks before you get it back. Return within 7 days is mandatory by law, not a store policy. 1 Link to comment Share on other sites More sharing options...
Forkinhades Posted August 3, 2012 Share Posted August 3, 2012 They all have varying policies... item not opened, within 7 days and so on. If you buy electronics or entertainment gear and it breaks down, calculate 3 weeks before you get it back. Return within 7 days is mandatory by law, not a store policy. mandatory in Thailand , yeah right! 2 Link to comment Share on other sites More sharing options...
Farma Posted August 3, 2012 Share Posted August 3, 2012 Had no problems getting a replacement from Tesco the day after purchase without receipt. Handed the defective item to the customer service desk, explained I'd thrown the receipt out. They first asked if i had a Tesco card. I didn't. They then asked time of day and what other items I had bought at the same time. My previous days purchase showed up on their computer. They gladly replaced the item. 1 Link to comment Share on other sites More sharing options...
how241 Posted August 3, 2012 Share Posted August 3, 2012 Typically all you need is the receipt, certainly Tesco's is not problem and you do get your money back having done it, wouldnt see any problem with Marko, cant comment on Big C or foodland as never tried Never has any problems at Big-C, if you have your receipt. 1 Link to comment Share on other sites More sharing options...
apetley Posted August 3, 2012 Share Posted August 3, 2012 They all have varying policies... item not opened, within 7 days and so on. If you buy electronics or entertainment gear and it breaks down, calculate 3 weeks before you get it back. Return within 7 days is mandatory by law, not a store policy. mandatory in Thailand , yeah right! Never had a problem getting a refund from the major retailers. Sent from my GT-I9003 using Thaivisa Connect App 1 Link to comment Share on other sites More sharing options...
arthurwait Posted August 3, 2012 Share Posted August 3, 2012 Refuse the store voucher which you will most likely first get told is the only option. Link to comment Share on other sites More sharing options...
giddyup Posted August 3, 2012 Share Posted August 3, 2012 Index point blank refused a refund, said I could buy something else of equal value. Link to comment Share on other sites More sharing options...
MrMuddle Posted August 3, 2012 Share Posted August 3, 2012 Index point blank refused a refund, said I could buy something else of equal value. Thanks for posting, I'll know to avoid buying anything there. Link to comment Share on other sites More sharing options...
llso Posted August 3, 2012 Share Posted August 3, 2012 When I lived in Thailand. One of things I used to say was that the word "Refund" does not exist in the Thai language. LL Link to comment Share on other sites More sharing options...
Johnniey Posted August 3, 2012 Share Posted August 3, 2012 When I lived in Thailand. One of things I used to say was that the word "Refund" does not exist in the Thai language.LL Yes it does, but I know what you mean. Many Thai s. don't take things back as they are a nation of codependants (what will the staff think of them )and also the "greng. jai " thing. Sent from my GT-I9100T using Thaivisa Connect App Link to comment Share on other sites More sharing options...
h90 Posted August 3, 2012 Share Posted August 3, 2012 Refund: don't know, but on computer items: Hardware house and JIB, I bring back the things when they are broken (once a month as we are a company with 13 computer). I never take the invoice with me, they don't need it. than they tell 2-3 weeks. But usually in 1-2 weeks they call. Not exactly what you asked but maybe still helpful... 1 Link to comment Share on other sites More sharing options...
sotsira Posted August 3, 2012 Share Posted August 3, 2012 Index point blank refused a refund, said I could buy something else of equal value. i had a faulty item from index and they asked me to have a replacement or store credit, i insisted on a refund and they honoured my refund but had to fill in a form with my bank details and wait 3 weeks for there head office to credit my account. Not easy, but doable. 1 Link to comment Share on other sites More sharing options...
YipYipYa123 Posted August 3, 2012 Share Posted August 3, 2012 Index point blank refused a refund, said I could buy something else of equal value. i had a faulty item from index and they asked me to have a replacement or store credit, i insisted on a refund and they honoured my refund but had to fill in a form with my bank details and wait 3 weeks for there head office to credit my account. Not easy, but doable. i had a smasung fridge thata went bolloxed after 2 months same story a bit of runing around and eventually re-paid by bank transfer about 3 weeks later 1 Link to comment Share on other sites More sharing options...
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