guzzi850m2 Posted February 8, 2013 Share Posted February 8, 2013 My app. 6 year old 22" Samsung PC Monitor was suddenly starting to play up (screen flickering badly). I first took it to Wantana IT but they told me to take it to the Samsung service center which I then did. A technician took it out back and came back app. 10 min later with the power card which he told me was faulty and a replacement card was 2000 bath. I told him that spending 2K bath on a 5-6 year old monitor is a bit over the top and asked him if he by any chance could repair the card which he agreed to try. Today (next day) I got a call from them that my monitor is ready for collection. When I got there the technician then bought my monitor out to the front desk and plugged it into a PC and all was fine. I asked him how much? Free of charge mister, but he warned me that everything inside is worn and you better soon buy a new monitor. Needless to say that I gave the polite/competent technician 100 bath in tip . A BIG thanks to Samsung service center on Sukhumvit Road. 1 Link to comment Share on other sites More sharing options...
Satcommlee Posted February 8, 2013 Share Posted February 8, 2013 They do this sort of thing quite often, as long as no stock control is involved, they prefer to go for the tips. Link to comment Share on other sites More sharing options...
Fgis Posted February 8, 2013 Share Posted February 8, 2013 Individuals are maybe nice but Samsung suxx ! 2 years old microwave and they told me that the board is no more avaiable. In US I would sue them and get compensation, I know we are not in US but my microwave costs the same price as in US ! Feel like to burn them as my board is burnt. 1 Link to comment Share on other sites More sharing options...
Satcommlee Posted February 8, 2013 Share Posted February 8, 2013 Exactly how much did this microwave cost, 2000 baht? What they might have really been trying to say was that it is beyond ECONOMICAL repair. Link to comment Share on other sites More sharing options...
Fgis Posted February 9, 2013 Share Posted February 9, 2013 With so many people ready to bellieve any bullshxt that they would say it's normal that they prefer to reply that repairing is not possible. Someone who thinks that there is any part in a microwave or even a TV that cost to Samsung more than 200 Thb is just an idiot. So the cheaters will still be cheaters. Link to comment Share on other sites More sharing options...
guzzi850m2 Posted February 10, 2013 Author Share Posted February 10, 2013 Not all are happy with Samsung but I been satisfied with all the products I bought from them so far (TV- smartphone- PC monitor & washing machine). Of the above products only the aging pc monitor needed repair. I think I buy a Samsung car next Link to comment Share on other sites More sharing options...
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