johnmcc6 Posted February 12, 2013 Share Posted February 12, 2013 My faithfull hp computer was factory loaded with windows 7 home premium. After getting a bad virus from an email I trusted the machine went balistic. So I took into computer store {out of town} to have it fixed. Big mistake! When I got it back they had removed the virus but just about everything else as well. They didn't do a backup but fortunately I had most things on my external H D. The disk these fools used in reformating was an unauthorised Windows Pro. Can anyone tell me who I can trust to clean it out and start again? I have the product key to the original windows 7 home premium. I have searched hi and low to find out how to change the product key only to be referred to programs that want a lot of money and will also attach unwanted tool bars etc. I am in Chiangmai and need someone who can speak enogh English so I can feel assured of their compentence. Any help greatly appreciated. Link to comment Share on other sites More sharing options...
jingjoke Posted February 12, 2013 Share Posted February 12, 2013 A good place, competent, spoken English, is at Computer Plaza, top floor, center back. See Khun Rabbit and wife. Link to comment Share on other sites More sharing options...
zippydedodah Posted February 12, 2013 Share Posted February 12, 2013 bring it by my house...i will straighten it out for you... will cost you a lunch over at sausage kings... right around the corner from my place 1 Link to comment Share on other sites More sharing options...
worgeordie Posted February 12, 2013 Share Posted February 12, 2013 Its Best to have Malwarebytes, or Hitman Pro installed on your computer at times, like that, they are free and work very well at cleaning your computer when it gets infected, Thats all they do at most repair shops,just wipe everything clean and install a copy of Windows, not sure if its because they are lazy and thats easy way to fix, or they just dont know what they are doing, regards Worgeordie 1 Link to comment Share on other sites More sharing options...
AngelsLariat Posted February 12, 2013 Share Posted February 12, 2013 not sure if its because they are lazy and thats easy way to fix, or they just dont know what they are doing, All of the above. But considering that most of their customers are clueless, it all works out. 1 Link to comment Share on other sites More sharing options...
rideswings Posted February 12, 2013 Share Posted February 12, 2013 Does anyone know of a computer repairman who makes housecalls? Link to comment Share on other sites More sharing options...
hellodolly Posted February 12, 2013 Share Posted February 12, 2013 I just sent you a Personal message. Link to comment Share on other sites More sharing options...
uptheos Posted February 12, 2013 Share Posted February 12, 2013 A good place, competent, spoken English, is at Computer Plaza, top floor, center back. See Khun Rabbit and wife. Does the shop have a name, is it a lone shop or will anyone in that area know them.......just ask where the rabbits are? 1 Link to comment Share on other sites More sharing options...
circusman Posted February 12, 2013 Share Posted February 12, 2013 I noticed once that the insides of my pc tower were covered in dust and grime. Took it to computer shop and told them to clean it. Sure enough, they wiped the hard drive slicken clean as a whistle. I learned to be more specific after that. 1 Link to comment Share on other sites More sharing options...
Mekong Bob Posted February 13, 2013 Share Posted February 13, 2013 Does anyone know of a computer repairman who makes housecalls? Chi Chang. Authorized HP service center. 600 baht for a house call. Earlier this year, my HP hard drive was damaged and I had no back-up. Chi Chang used data recovery software and successfully saved all my data. Link to comment Share on other sites More sharing options...
dave2 Posted February 13, 2013 Share Posted February 13, 2013 re Does the shop have a name, it does ... go up the escalator outside it city ... turn right .. in ten yards turn left walk ten yards and this pw repair mans shop should be in front of you ... hes the man : ) dave2 1 Link to comment Share on other sites More sharing options...
mgbcnx Posted February 13, 2013 Share Posted February 13, 2013 It sounds like you have many offers of competent assistance--but I highly recommend Jim Brown at 0846117638. A wizard, he charges Bt.500 for a house call. Link to comment Share on other sites More sharing options...
Somtamnication Posted February 13, 2013 Share Posted February 13, 2013 (edited) Or just click the start orb lower left, right click MY COMPUTER and then properties and go to the lower right corner to re validate windows and insert the new key. Edited February 13, 2013 by Somtamnication Link to comment Share on other sites More sharing options...
techno Posted February 13, 2013 Share Posted February 13, 2013 Does anyone know of a computer repairman who makes housecalls? Nik at CM-Colo 0891929761 makes home calls. Speaks good English and is used by many TV forum members. Highly recommended as he is a quality computer engineer Link to comment Share on other sites More sharing options...
orang37 Posted February 13, 2013 Share Posted February 13, 2013 Sawasdee Khrup, Khun Johnmcc6, First, I'd like to recommend you re-post on the ThaiVisa forum: http://www.thaivisa.com/forum/forum/17-internet-computers-communication-technology/ where you can get the possible benefit of a wider response. ... hp computer ... with windows 7 home premium ... bad virus from an email ... (3rd party) ,.. removed the virus but just about everything else as well. They didn't do a backup but fortunately I had most things on my external H D. disk ... used in reformating was an unauthorised Windows Pro. ... I have the product key to the original windows 7 home premium. I have searched hi and low to find out how to change the product key only to be referred to programs that want a lot of money and will also attach unwanted tool bars etc. Before calling in a bomb-squad technician, you may want to clarify, here, a little further what your current actual problem is. A few questions: 1. are you saying the place you took it to re-formatted your hard-drive, and then installed a possibly bogus copy of Win 7 Pro, which you can't validate ? That would imply that all your personal data, and installed applications were erased. 2. are you saying that you now wish to re-format the drive again, and re-install your "legal" Win 7 Home Premium, for which you have both the original disk and the key. Note that both the above scenarios would imply your drive was, or will be, reformatted, and you will have to re-install of all your 3rd, party software, and restore of any data you have backed up. 3. are you saying you believe there is a way you can take the now installed, possibly bogus, copy of Win 7 Pro, and by changing its key, somehow change it back into Windows Home Premium where you could then use your legal key ? If you are assuming #3 above, I seriously question this is possible. But, if you have a few months of spare time, you can research the topic: "how to downgrade from windows 7 pro to windows 7 home premium" here: https://www.google.com/search?q=how+to+downgrade+from+windows+7+pro+to+windows+7+home+premium&aq=0&oq=downgrade+from+windows+7+pro+to+windows+home+&aqs=chrome.1.57j0l3j62l2.15690&sourceid=chrome&ie=UTF-8 I would strongly advise you from taking a possibly altered, hacked, Win 7 Pro install, and trying to do anything with it ! I you must return, you feel, to your original legal Win 7 Home Premium, to just "bite-the-bullet," and re-format the hard-drive again, then boot-from your original Win 7 Home Premium disk, and re-install the OS. Enter your key again, and validate. Then, the first thing you should do, when you can boot, is make sure the Windows Firewall is turned on, then connect on-line, and download and install an anti-virus program, like the free MSSE from Microsoft. Then proceed to fully update your machine via Windows Update (which may take a long time and require multiple re-boots to get you up to date with all the latest security patches, updates, etc.), then re-install all your 3rd. party applications, and then restore all data you have saved. Another alternative you may consider is purchasing an OEM copy of Win 7 Pro: It's no longer sold by the major Thai computer mail-order stores (Thanni, InvadeIt, etc.), but you might find some OEM packages in Pantip Plaza here at the better computer shops; I'm guessing they may be inexpensive now. But, in that case, too, you're going to need to re-format. Unless you are a real tech-head, I would strongly advise against upgrading to Windows 8 at this time, even if your computer hardware supports Win 8. good luck, ~o:37; Link to comment Share on other sites More sharing options...
johnmcc6 Posted February 13, 2013 Author Share Posted February 13, 2013 Thanks everyone for your advice re my computer hassles. I will give a call to the home service guys first and see what they think. If that fails I will be glad to join Zippy at the sausage king for lunch lol Link to comment Share on other sites More sharing options...
hellodolly Posted February 13, 2013 Share Posted February 13, 2013 Thanks everyone for your advice re my computer hassles. I will give a call to the home service guys first and see what they think. If that fails I will be glad to join Zippy at the sausage king for lunch lol It would probably be easier on your nerves and pocketbook. Link to comment Share on other sites More sharing options...
dave2 Posted February 14, 2013 Share Posted February 14, 2013 re I will give a call to the home service guys first and see what they think. If that fails I will be glad to join Zippy at the sausage king for lunch try the steak and onion pie ... its good ! enjoy ... dave2 Link to comment Share on other sites More sharing options...
Saan Posted February 14, 2013 Share Posted February 14, 2013 I have sent you a PM. Link to comment Share on other sites More sharing options...
Semper Posted February 14, 2013 Share Posted February 14, 2013 Thanks everyone for your advice re my computer hassles. I will give a call to the home service guys first and see what they think. If that fails I will be glad to join Zippy at the sausage king for lunch lol It would probably be easier on your nerves and pocketbook. The lunch can't be more than 600B, can it? Link to comment Share on other sites More sharing options...
taotoo Posted February 14, 2013 Share Posted February 14, 2013 It's possible your pc might have a hidden recovery partition with the OS on it, and that it's still intact following the installation of the dodgy windows. If you know what size your HD is meant to be, you can check the size reported by windows, and if it is more than about 10% less than the advertised size you may have that partition. If so you can then look at restoring your pc to its as new state. Link to comment Share on other sites More sharing options...
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