Anyone have an Email address from Sophon Cable TV where one can send some issues?

Thanks

They have a message section on their website, alternatively call the "hotline" 038-423-777

....and whilst wandering around their useless website I found this.... [email protected]

Do they read/answer the emails?

Do they read/answer the emails?

I must say I am impressed

I send them an Email this morning and only about 2 hours later they called me saying they were standing in front of my house.

Fixed the problem in about 20 minutes as apperantly the cable under the house was damaged so they pulled a new cable up top this time.

Done in 20 minutes

they get my approval here.

really glad to hear that!

the audio on channel 2 is often overloaded, too high a signal, disroted sound, the VU meter output needs to be reduced

the audio on channel 28 has undergone some echo type audio envelope, sounds like in a hallway or toilet, this needs to be returned to normal

too late to pass this on i guess

Too bad their programming is not as good as their maintenance. For example, last week on Universal channel they aired the same episode of Law and Order 5 times. They repeat programs many many times.

Sophon dont control universal. Complaining about the wrong company!

And did you see bbc news the other day? Same story 40 times in a day!