Tourism Authority of Thailand targets high-end travellers

[webfact]

TAT targets high-end travellers
Jirapan Boonnoon
The Nation



Agency relies on social media to promote Kingdom as luxury destination

BANGKOK: -- The Tourism Authority of Thailand is engaging in an online and social-media campaign to attract 28 million international visitors next year, as part of its broader goal of making the Kingdom a premium-brand, luxury destination for travellers from around the globe.

Thapanee Kiatphaibool, director of TAT's marketing information-technology group, said the agency's aim was to turn the country into a premium brand, and to upgrade it from a value-for-money destination into a 2014 luxury destination for worldwide travellers and Internet users.

The TAT is utilising new online media and social media to provide premium-destination information to high-end and business travellers - "quality" customers - she said.

It has created a number of online campaigns, such as the "Happiness You Can Share", "Find Your Fabulous" and "Experience Sharing" projects, in order to provide real experiences for travellers and allow and them to explore exciting discoveries.

The agency is utilising new IT - including social media, mobile applications, portal sites and digital marketing - to invite potential visitors from around the world.

It now has 3.4 million users via the Amazing Thailand website, 420,000 'Likes' via the Amazing Thailand Facebook fan page, up to 89,000 Twitter followers for @go2Thailand, 50,000 followers at Google+ and 7,000 Instagram followers for @Tourism Thailand.

Thapanee said the TAT had also created an online and social media campaign to support four premium traveller groups: medical, honeymoons/weddings, eco-tourism and golf lovers.

The authority currently promotes medical tourism in Bangkok, Chiang Mai, Phuket, Hua HIn, Koh Samui and Pattaya, and will further promote these destinations via blogger familiarisation, she added.

Charkrit Soucksakit, managing director of Vejthani Hospital, said Thailand was definitely able to provide international-standard hospitality and services for medical tourism, as evidenced by more than 20 hospitals having attained JCIA (Joint Commission for International Accreditation) status.

The Kingdom is, therefore, a regional medical hub that supports tourists and other travellers from around the world, he said.

Tying in with search engines

Thapanee said the TAT would also cooperate with the biggest Chinese search engine, www.baidu.com, to promote the Thai tourism industry.

It will join hands with local businesses to provide a loyalty campaign for worldwide travellers.

"I believe the online campaign and the creation of digital content will promote Thailand as a destination for premium travellers and help them decide to visit our country, which will in turn increase the economic growth of the nation as a whole. Digital marketing will also help build up the eco-tourism industry," she said.

The TAT expects that this year Thailand will welcome around 24 million international arrivals. Next year, it expects the number to reach 28 million, and for foreign visitors to generate revenue of Bt2.2 trillion in 2015.

"We are a destination marketer that provides digital content to mobile users.

"We try to utilise and apply information technology to promote Thailand as a destination for travellers around the globe in terms of sustainable tourism, and the online strategy will enable us to know our customers and visitors, as well as being able to ascertain the lifestyle of travellers at the digital cutting edge.

"The TAT now has more than 20 static and niche mobile applications to support mobile users," said Thapanee.


-- The Nation 2013-08-15

[lee b]

Thailand is a great place for tourists ! I dont know anyone who has been that has had anything bad to say !!

[Bluespunk]

Thailand is a great place for tourists ! I dont know anyone who has been that has had anything bad to say !!

Hmm, those who have been victims of crime and the families of those who have been murdered here may disagree, unless you are being satirical that is. To be fair though most do seem to enjoy it here, unfortunately TAT doesn't seem to want these tourists anymore. Too poor for their tastes it would appear.

Edited August 15, 2013 by Bluespunk

[siampolee]

TAT targets high-end travellers

This is indeed a great marketing ploy, it get bums onto or into those more expensive Thai Air first class seats thus minimizing Thai air losses. Keep those nasty smelly low class people out of steerage and convert those seats to first class and Bingo Thai is in profit,

One does indeed wonder just how delusional those characters in TAT are.Tidy up the country, come down hard on the multitude of assorted scam and then some creditably might just be achieved in the eyes of the worlds travelers.

[Jimi007]

TAT's budget for 2012 was 6 Billion Baht and the best they can come up with is: Agency relies on social media to promote Kingdom as luxury destination...

Really? What do they do with all the rest of their budget?

[harrry]

TAT targets high-end travellers

This is indeed a great marketing ploy, it get bums onto or into those more expensive Thai Air first class seats thus minimizing Thai air losses. Keep those nasty smelly low class people out of steerage and convert those seats to first class and Bingo Thai is in profit,

One does indeed wonder just how delusional those characters in TAT are.Tidy up the country, come down hard on the multitude of assorted scam and then some creditably might just be achieved in the eyes of the worlds travelers.

Those VIP seats are already full with VIPs riding free. If there is a spare seat and you manage to buy one when you board you find you have been bumped down for a late booking vip.

[moe666]

I see a few have lost track here its not a thread about Thai airlines as it is not the only airline to fly to Thailand travelers rich and middle class have lots of choices when flying to Thailand. Lets keep on track here people and get back to thumping TAT

[PoodMaiDai]

All they need is a high end campaign that really pulls them in.... like.... cats printed on shopping bags.

[dcutman]

Thapanee Kiatphaibool, director of TAT's marketing information-technology group, said the agency's aim was to turn the country into a premium brand, and to upgrade it from a value-for-money destination into a 2014 luxury destination for worldwide travellers and Internet users.

After reading this line, the only image that I have, is a bunch of Chinese and Russian tourist at the crocodile farm wondering why all the crocks have dinner jackets on. Other than that I am not sue what, if any thing, the TAT is going to do so drastically change, the rather filthy, 3rd world exotic into premium and luxury.

[TackyToo]

The question is: How does the TAT prevent them from reading the news???

[BrianCR]

I think that it's a great idea and TAT will win out! Thailand has a great deal to offer including low prices. I like the slogan "Happiness You Can Share" and I think that we all need to understand that "Thailand" is not just the type of joint that you can find in Phuket or Pattaya where, the TAT slogan should be "happiness you can drink"

[cutieloudmouth]

high end tourists who like to be harassed every day in the street by taxi thugs. which country might they come from?

Edited August 15, 2013 by cutieloudmouth

[ratcatcher]

"It has created a number of online campaigns, such as the "Happiness You Can Share", "Find Your Fabulous" and "Experience Sharing" projects, in order to provide real experiences for travelers and allow and them to explore exciting discoveries."

"Happiness You Can Share" Sounds reasonable.

"Find Your Fabulous" You're Absolutely Fab? Your Fabulous What?

"Experience Sharing" A tuk-tuk, a soapy bathtub, a bowl of kwaiteow?

[NongKhaiKid]

Thapanee Kiatphaibool, director of TAT's marketing information-technology group, said the agency's aim was to turn the country into a premium brand, and to upgrade it from a value-for-money destination into a 2014 luxury destination for worldwide travellers and Internet users.

After reading this line, the only image that I have, is a bunch of Chinese and Russian tourist at the crocodile farm wondering why all the crocks have dinner jackets on. Other than that I am not sue what, if any thing, the TAT is going to do so drastically change, the rather filthy, 3rd world exotic into premium and luxury.

keep showing photos of pristine beaches in the Philippines, giving out carrier bags with a logo of a near extinct cat and uttering complete crap as advertising. The high end idiot market will flock here

[OzMick]

".......four premium traveller groups: medical, honeymoons/weddings, eco-tourism and golf lovers."

While I agree these are big money spenders, the order is wrong - weddings/honeymoons should be the first rated. Certainly a Thai surgeon is adept at cutting farangs loose from their money, but there's nothing like marrying a Thai woman for rapidity of transfer of wealth.

And the volume of wealth being transferred is so worrying to the "upper" class, that it is illegal to buy land in a spouse's name with her imported husband's wealth (as of that last heard). The amount of money transferred into this country by farang men, to purchase land and build homes, to either have it removed from them by separation/divorce or, in rare cases, by eventual death, is huge, but apparently not sufficient for us to be considered "quality" visitors. This is probably due to our habit of lingering long after the majority of our wealth has been removed, sometimes even seeking medical assistance at a hospital.

[BudRight]

I've always been pretty skeptical of these arrival targets. I came back to Thailand three months ago, but have actually been in and out of the country three times. How many arrivals am I?

[chrisinth]

I think that it's a great idea and TAT will win out! Thailand has a great deal to offer including low prices. I like the slogan "Happiness You Can Share" and I think that we all need to understand that "Thailand" is not just the type of joint that you can find in Phuket or Pattaya where, the TAT slogan should be "happiness you can drink"

Its the "Find Your Fabulous" closely followed by "Experience Sharing" projects that interests me.

What's that all about then. Assuming they aren't following my thought curves.......................

[huanga]

Krabi incident(s)...

Phuket Taxi scam....

Jet Ski Scam...

Chiangmai Hotel chem. spray....

not to mention the daily beat down and crime in Pattaya...

Lots of cleaning up before the "luxury" tourists show... and I thought not so long ago, they were campaigning and targeting Indian, Chinese, Middle Eastern and... Not to be racial, but "luxury" did not spring to my mind when these groups are mentioned...

[ginjag]

Wouldn't TAT be better having a slogan like- Value for money.... 2 years ago they tried with massive - UP TO 80% off goods in department stores, to woo travelers to Thailand...think of all the people who booked for that, you could get that at British Home Stores. Then the OTOP shopping.

6 Billion bht budget <deleted>, a poster asked what TAT are spending this on, Staff holidays on Samui -Phuket- international travel/promotion, Would love a job with them.

I would say again---value for money.

cut out all the scams and mafias clean the canals up in BKK, make the paths safe to walk on, and a thought for wheel chairs, no rip offs at Duty free, dont forget most of your High end tourists are interested in value for money as they are the ones that are penny pinchers-that's how most get money.

[cutieloudmouth]

"high-end travellers" aah got it now. those would be the ones with a "pistol in their pocket"

[chrisinth]

"The agency is utilising new IT - including social media, mobile applications, portal sites and digital marketing - to invite potential visitors from around the world"

It makes me wonder what new IT they are actually utilizing, as IMO I wouldn't class any of the above as new.

[paddyjenkins]

These high end idiots the TAT is targeting, just bright enough to use the internet, but not bright enough to see that Thailand is the land of rudeness, racism, cheating, scams, ultraviolent thugs, ultraviolent ladyboys, police who are there to blackmail, police who think foreigners exist to be abused, jet ski thugs, tuk tuk thugs, taxi driver thugs, frequent rapes and murders and horrific assaults that are never investigated because foreigners are sub human, the land of people who regard foriegners as ATM machines that when don't payout just need to be screamed at and bashed...wow, that really is threading a needle...

[khunPer]

high end tourists who like to be harassed every day in the street by taxi thugs. which country might they come from?

Taxi problems solved. Hi-end “quality” tourists do not use street taxis – or tuk-tuks – they use the limousines provided by their five-star hotels.

[Robby nz]

I very much doubt if any of the high end tourists will ever see the scams posters talk about.

They will book at luxury all inclusive resorts and very rarely venture into the low life parts of the country where I am told these things happen (never seen it myself but then I've never tried to hire a jet ski).

Those who travel will have seen the limo drivers with boards with names on at the airport waiting to whisk the high enders to their resorts so they don't have to associate with the great unwashed.

[ginjag]

These high end idiots the TAT is targeting, just bright enough to use the internet, but not bright enough to see that Thailand is the land of rudeness, racism, cheating, scams, ultraviolent thugs, ultraviolent ladyboys, police who are there to blackmail, police who think foreigners exist to be abused, jet ski thugs, tuk tuk thugs, taxi driver thugs, frequent rapes and murders and horrific assaults that are never investigated because foreigners are sub human, the land of people who regard foriegners as ATM machines that when don't payout just need to be screamed at and bashed...wow, that really is threading a needle...

WOW, are you telling me these things really happen, think now I know it's time for a big house sale car and motorbike--goods will put on EBAY.

I wonder if what you say is true cause we are getting more visitors every day, so we must be attracting sadists.

[klauskunkel]

I think that it's a great idea and TAT will win out! Thailand has a great deal to offer including low prices. I like the slogan "Happiness You Can Share" and I think that we all need to understand that "Thailand" is not just the type of joint that you can find in Phuket or Pattaya where, the TAT slogan should be "happiness you can drink"

Its the "Find Your Fabulous" closely followed by "Experience Sharing" projects that interests me.

What's that all about then. Assuming they aren't following my thought curves.......................

Me too, I have been thinking about fabulous shared curves...

[cutieloudmouth]

high end tourists who like to be harassed every day in the street by taxi thugs. which country might they come from?

Taxi problems solved. Hi-end “quality” tourists do not use street taxis – or tuk-tuks – they use the limousines provided by their five-star hotels.

erm.. but they have to get out of the limousines sometimes dont they? you know like between the limousines and the front gate of the zoo or the grand palace . that would be at least 3 steps in public where they would be wide open to the perpetual harassment.

Edited August 15, 2013 by cutieloudmouth

[paddyjenkins]

I know lots of wealthy people, half of my friends are wealthy, a few are very wealthy...making USD millions a year...but not one of these people likes to be cheated, threatened or put at unnecessary risk, or otherwise abused. Not one, if Kao Man Gai, say, is supposed to be 30 baht, would be willing to pay 300 baht because they are white and taken to be a sucker....not one of my friends likes that kind of sh*t that the TAT thinks it should be able to dish out or is willing to accept the sh*t the Thais think they have some kind of entitlement to dish out to foreigners. So my guess is no matter how many so called high end tourists visit, they still won't spend because just because a person is wealthy doesn't mean they are happy to pi*s their money down the toilet.

[ggold]

You could be forgiven for thinking TAT know what they are doing! I don't see anything here in Thailand that would attract a high end tourist. I think other Asian countries have more to offer without the rip offs!

[dcutman]

"It has created a number of online campaigns, such as the "Happiness You Can Share", "Find Your Fabulous" and "Experience Sharing" projects, in order to provide real experiences for travelers and allow and them to explore exciting discoveries."

"Happiness You Can Share" Sounds reasonable.

"Find Your Fabulous" You're Absolutely Fab? Your Fabulous What?

"Experience Sharing" A tuk-tuk, a soapy bathtub, a bowl of kwaiteow?

Personally I think they should just stick with "Amazing Thailand". No, in fact they should shorten that to just "Its Amazing"

"Its Amazing" I only got food poisoning 2 times in a 10 day stay.

"Its Amazing" How painful Dengue is.

"Its Amazing" We all weren't killed when the bus driver fell asleep.

"Its Amazing" How many people there are with Red Shirts running around Threatening people.

"Its Amazing" How much it cost to fix a small scratch on a jet ski.