Urgent Position for Technical Sales Support/Pre-sales for Microsoft at Bangkok - Sellbytel

[Yachna]

Hi,

We are eager to consider suitable candidate for an opening our company, SELLBYTEL.

I also wanted to give you a little more information on SELLBYTEL, The SELLBYTEL Group is a global outsourcing company for sales, service and support with more than 6,000 employees at 38 sites worldwide. We are a German owned company who have been around for 24 years however we have only recently expanded into APAC over the last 2 years. During this time our growth has been immense and we grew to 300 in a short space of time and plan to double that in the next year. Our major global clients include Cisco, Microsoft & NetApp. You can view more about us on our website www.sellbytel.com

Job Location : Bangkok

Short Role Description

This position is for one of our Microsoft project.

The Technical Sales Support (TSS) is a pre-sales role with specialized skills who works with Microsoft’s internal account teams to identify and drive opportunities in targeted workloads. The key goal of a TSS is to increase incremental sales volume of specific products, especially those in compete areas, through the generation of opportunities that result in customer licensing wins for that product or solution.

The primary responsibilities of the TSS are to:

· Coordinate with internal account managers to further qualify opportunities and eventually to engage a partner to help close the deal

· Works primarily in the 0-20% sales stage, with a bonus paid on specific closed revenue, deal velocity, and quality of work

· Assign opportunities to designated partners based on skill, ability and customer preference

· Follows up with Partner Account Managers (PAMs) on lead status whilst helping to remove any sales-blockers

· Makes sure all deals are logged and tracked, highlight relevant case study opportunities to the relevant contacts.

· Internal ‘subject matter expert’ for other inside sellers

Responsibility/Activity

Contribute to effective planning and opportunity management

• Participate in CTM Territory planning activities to provide input and feedback to ITMs to determine the must win accounts and strategic partners in their territory.

• Works with PAM team to identify highly capable partners for assigned solutions / workloads

Technical Proof and Qualification of the Microsoft solution business value.

• TSS, in agreement with ITM, contacts prospective customers via telephone and qualifies the opportunity

• TSS addresses the customer business needs by translating Microsoft’s technical capabilities into customer value

• Determines the most effective and efficient course of action to advance an opportunity toward close

• Own and manage the customer and partner technical relationships during the initial sales engagement process as required, answering technical questions and providing answers through available resources. (Through 20% in the MSSP sales cycle)

• Complete/update technical information in GSX.

• Identifies, engages, and provides briefing to appropriate partner to develop and close opportunity

Strong Self, Internal and External Stakeholder Relationships, Readiness and Commitment

· Conduct self-research, learning and readiness.

· Educate ITMs and other TSS members on assigned solutions.

· Develop and maintain relationships with the external community of users.

· Attend competitive engagements and events.

· Cultivate strong relationships with strategic partners’ technical resources that can contribute to building the pipeline, customer solution adoption and deployment.

· Keep up-to-date on all partner offerings and solutions and seek new partner relationships to enhance or accelerate sales, adoption and deployment.

Commitment to Continuous learning and Development

· Participate in all required coursework and training.

· Identify areas for improvement and career growth and relevant training or readiness.

Knowledge, Skills, and Abilities

·

· Minimum 3 – 5 years of related experience

· Bachelor’s degree required

· MCP Preferred

· Demonstrated understanding and execution of solution selling techniques and selling solutions to business customers extensive knowledge in the field of Customer Relationship Management

· Strong, proven track record of consistently holding or exceeding quota using a consultative/solution selling approach, focused on solving customer problems.

· Knowledge of specific Microsoft technologies (ie, System Center, Hyper-V & Forefront) (L100-200) - Desirable but not mandatory

· Knowledge of specific competitive technologies (ie., VMware / Hyper-V specific knowledge) - Desirable but not mandatory

· Working knowledge of Microsoft (partner model, standard processes, etc) - Desirable but not mandatory

· Knowledge in business project and process management

· Strong communication skills including clear and concise verbal and written business communication in English.

· Distinct capacity for teamwork and self-initiative

If you are interested in this role please drop me a line with the answers to the below questions:

1)Why are you looking for a new role?

2)How much your current role is matching the above mentioned role?

3)What is your current salary and expected salary for a new role. I realise this is a confronting question but I would rather not waste any more of your time if you don’t fall within the budget for the role, I hope you under.

4)What is your notice period with your current employer?

5)What is your career goal for next 5 yrs and is the above mentioned role can take you to your goal.

I look forward to hearing from you soon.

Additionally, just FYI we will also have 2 other openings with same role , if you have anyone in mind for those roles do have them drop me a line.

I look forward to hearing from you soon and please have a great day!

Thanks and Regards,

Yachna Vashishatha

Talent Acquisition Specialist | Asia Pacific

Level 16, Suite 1609 & 1709, G Tower

No. 199, Jalan Tun Razak

50400 Kuala Lumpur

DID: +603 2787 5928

Email: [email protected]

www.sellbytel.com

TSS - Thai.docx