This is for equipping a corporate office, not PCs that you'd buy in a shop.

We're refreshing our desktop fleet. Some stuff is being supplied by Dell. I've worked with them before and am happy with their on-site service and so on. We're looking at getting a bunch of Lenovo portables (Helix Thinkpads) and I was wondering if anybody has any experience with their after-sales support?

Again, this is for corporate service, not your broken laptop.

Thanks in advance.

Their after-sales support is rather okay. But in our firm, we've decided that rather than hire an external company, we hired an in-house IT guy to handle all this. It's better as problems can be diagnosed and solved on the spot rather than wait for them to come by.