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Posted

Today, I received a monthly annuity payment from my pension provider in the UK. They, my pension providers, charge a small fee for this transaction of £2.85 to forward to my Thai bank.

The payment method is the same as what the UK government pension use, i.e. Citibank in the UK to Citibank Bangkok and onward transmission to my Thai bank. The pension service does not charge and I always receive the full amount of my pension into my Thai bank account.

On checking the annuity payment this morning, I found that Citibank Bangkok had taken B400 to transfer this annuity payment to my Thai bank account.

A bank to bank transfer within Thailand seems to me like a hefty charge.

My pension provider is looking into this but the last update I received earlier today was they have no control ever Citibank Bangkok.

Can anyone offer any information/advice in this respect?

Posted

Citi Thailand, as an intermediary bank had "the right", or let's say "is a normal business practice", to retain a fee for their service. Bt 400 is actually very little for this kind of transactions that involves receiving money from abroad beside forwarding domestically. You may ask them what the fee would be if you had an account at Citi.

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