IMA_FARANG Posted March 25, 2014 Share Posted March 25, 2014 O.k. I admit it I'm a old fashioned mobile and cellphone dinosaur. The thing is my U.S.bank has started this new "improved" security procedure. Now for me to log in using my ATM card on line they will send me a text message on my mobile phone ith a "code" word. I must enter rhat code word to get my ATM card approved for my on-line purchase to be approved. This is a U.S. bank and so far it hasn't worked. So i can't prchase any thing online with that card. I'm here in Thailand. Is it the fact that their "text" messaage simply won't work here in Thailand from the U.S. Link to comment Share on other sites More sharing options...
dutchisaan Posted March 25, 2014 Share Posted March 25, 2014 I don't think it has anything to do with the sms message from the usa. My Dutch bank uses the same system for internet banking and i receive the sms within seconds after the request. So the best thing to do is contact your bank. Sent from my iPad using Thaivisa Connect Thailand mobile app 1 Link to comment Share on other sites More sharing options...
jack2964 Posted March 25, 2014 Share Posted March 25, 2014 Not sure what you mean when you said 'it hasn't worked'. Do you mean you got the code but it won't work or you can't receive the code? In my case, I use an Aussie bank which sends a 6-digit code to my phone here in Thailand via SMS but the SIM must be Aus issued. My bank won't send codes to non-Aus issued SIMs. Perhaps it's the same with your bank. Link to comment Share on other sites More sharing options...
JesseFrank Posted March 25, 2014 Share Posted March 25, 2014 The text message will not arrive because it is blocked by your Thai network provider. You will need to request to unblock the incoming message. Reason they block it automatically is because it can cost you quite some money, as you pay from the US border to the receiving country, and it can involve a few network providers. Don't ask me the details but I had a similar issue with my bank, and both AIS and my bank confirmed that such a message could cost me about 50 Baht each time. Link to comment Share on other sites More sharing options...
RichCor Posted March 25, 2014 Share Posted March 25, 2014 An alternative would be to create a Google Voice account that uses a permanent US phone number, then Google+ or Google Hangouts can forward the SMS directly to any device (phone or PC) that's logged in. Though, to be honest, this would completely circumvents the 2-part security the 'out of band' mobile phone sms text was designed to provide -- by separating the authentication code from being seen by anyone viewing your Internet activity. It could still be used if the device logged into Google Voice (Google+ or Hangouts) using a different Internet connection. Just a thought. Link to comment Share on other sites More sharing options...
DogNo1 Posted March 25, 2014 Share Posted March 25, 2014 Why not get a credit card from the same bank (or a different one if you like.) Then you can make online purchases just by entering the card's three-digit security code. If you get a card that gives you 1% back or frequent flyer points, you'll come out ahead so long as you pay off the balance by the due date. Some of my friends pay the day following their purchase because it gives them the feeling that they're using an ATM card. You can Google for the best credit card deals though if you're retired, your present bank may grant approval easier than institutions that you don't know - especially if you don't have a credit score in your home country. In my experience, credit unions are the most liberal in approving credit cards. Link to comment Share on other sites More sharing options...
Torrens54 Posted March 26, 2014 Share Posted March 26, 2014 I don't think it has anything to do with the sms message from the usa. My Dutch bank uses the same system for internet banking and i receive the sms within seconds after the request. So the best thing to do is contact your bank. Sent from my iPad using Thaivisa Connect Thailand mobile app Same with my bank in Australia, although I still keep an Australian Mobile (Cellphone) and top-up the credit every 6-months, via my Australian Bank. Suggest you contact your US Bank via "smoke signals" or whatever. Good luck. Link to comment Share on other sites More sharing options...
lovelg10 Posted April 16, 2014 Share Posted April 16, 2014 (edited) I solved this problem by asking my bank to e-mail the code each time...no issue. Edited April 16, 2014 by lovelg10 Link to comment Share on other sites More sharing options...
lomatopo Posted April 16, 2014 Share Posted April 16, 2014 An alternative would be to create a Google Voice account that uses a permanent US phone number Unfortunately this will not work, at least it does not work for me using BofA. Banks using SMS OTP services in the U.S. only interface with recognized mobile service providers, and may not deliver SMSes internationally. T-Mobile now roams to Thailand so I can get BofA SMS OTPs here. AFAIK, AIS, DTAC and TrueMove H do not block incoming international SMSes, I receive several each day. The OP will have to share more details, specifically the bank. Link to comment Share on other sites More sharing options...
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