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prob w/ classifieds

Featured Replies

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Hello. I can't log into the classified section.

I have checked the user name and PW but I get "Authentication Failed" in red.

hmmmm...

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Change your password so it only has letters and numbers and nothing else.

  • Author

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already only has letters all lower case

will try it

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If your password already has that, email support [at] thaivisa [dot] com

They can help.

  • Author

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tanks

  • Author

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I have sent 2 emails and there is no reply.

Still having the same prob.

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There may be a permissions issue with your login.

Normally support@ should answer but they may be preoccupied.

If you've waited more than 48 hours and not received a response from here or support@ then try sending a PM to george, the root admin and owner of ThaiVisa.

Tell him:

  1. The account name you using that has issues
  2. Which forum area where you are having problems
  3. What you are trying to do when you have the problem
  4. The EXACT error message and number you are receiving
  5. ...Oh, and what OTHER browsers you have tried and if they give you the same error message (Chrome, Firefox, Opera, IE, etc)
  • Author

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Thank you RC. My user name begins with an apostrophe so that might be it.

~

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