Most public complaints resolved satisfactorily: Prayut

[Lite Beer]

Most public complaints resolved satisfactorily: Prayut
The Nation

BANGKOK; -- More than 90 per cent of complaints filed by members of the public after the coup in May have been sorted out satisfactorily, the prime minister said Friday.

General Prayut Chan-o-cha also said his government had taken a "proactive approach" in tackling people's problems. Multiple-agency rapid response teams made up of police and military officers working together on urgent measures had been an effective mechanism, and many of their moves yielded concrete results, he said.

"I can assure you that every complaint will be heard and every suffering will be taken care of. The government will do its best to figure out a way to help the people," the prime minister said.

He was speaking in his weekly public address made during the TV programme "Returning Happiness to People in the Country", which was broadcast nationwide Friday night.

Over the past four months, 211,797 complaints have been filed through the Damrongtham centres throughout the country. Of those, 191,797 cases, or 90.5 per cent, have been sorted out, according to Prayut.

The government had increased the number of officials at Government House's Damrongtham Centre in order to ensure quick and effectiveness service.

He said that the government had also been receiving complaints mostly about hardship, social inequality, poverty, and exploitation. "These problems are deep-rooted and therefore we need integrated mechanisms with participation from all units to tackle these issues. Previous efforts have not been so effective because governments were not able to make progress during political instability," he said.

The Damrongtham Centre, a unit under the Interior Ministry, was set up by the National Council for Peace and Order (NCPO) following the coup. It now has offices all over the country.

Most of the people lodging complaints at Damrongtham centres only needed advice and access to various state services, Prayut said. However, there were some cases that required time, investigation, and more effective inter-agency coordination before they could be rectified, he said

He also encouraged people to make suggestions and file complaints with Damrongtham centres. "The government has been very flexible and open to all complaints and suggestions," he said.

In his weekly address, the prime minister also said that despite his government's moves against corruption, there were still efforts by unnamed people to make personal gains dishonestly.

"I fail to understand the ones who are still looking to perpetrate misconduct. These are groups claiming to have relations with the NCPO, the government, and prominent figures," he said.

Prayut called on society to help foster the sense that corruption is a despicable thing in order to ward off such groups.

He said new projects could not be initiated in a timely manner because of these people's claims of involvement, as they draw anti-graft suspicion even before they can be implemented. So, development is slowed down.

"I listen to both positive and negative comments; solutions have to be agreed on things that do not fall into place, or else time would be wasted and we would need to expend two to three times the effort on each initiative," he said.

The PM also urged the public to help with the fight against corruption by submitting information about graft or positive and negative comments on various initiatives.

Source: http://www.nationmultimedia.com/politics/Most-public-complaints-resolved-satisfactorily-Pra-30246759.html


-- The Nation 2014-10-31

[JOC]

Wonder if they would accept my complaint over a non-elected government??

Or would the "rapid response team" escort me to the airport??

[ginjag]

Wonder if they would accept my complaint over a non-elected government??

Or would the "rapid response team" escort me to the airport??

Hope the latter be the situation. Because of your putrid attitude towards the PM.

[DeaconJohn]

Wonder if they would accept my complaint over a non-elected government??

Or would the "rapid response team" escort me to the airport??

So far this government has done very well considering the pre-existing problems it is trying to deal with.

Why don't you give them a chance?

[jesimps]

Wonder if they would accept my complaint over a non-elected government??

Or would the "rapid response team" escort me to the airport??

So far this government has done very well considering the pre-existing problems it is trying to deal with.

Why don't you give them a chance?

Done what very well?

[ginjag]

Wonder if they would accept my complaint over a non-elected government??

Or would the "rapid response team" escort me to the airport??

So far this government has done very well considering the pre-existing problems it is trying to deal with.

Why don't you give them a chance?

Done what very well?

Do I get the impression you are backing up JOC complaint ??? another one like an echo.

[bangkokfrog]

"We need integrated mechanisms with participation from all units to tackle these issues."

I am generally a supporter of this government. However, I thought this explanation for not dealing with "hardship, social inequality, poverty, and exploitation" is an example of government speak at its best. If you don't have an answer, try to confuse the issue.

[Squeegee]

"The government will do its best to figure out a way to help the people"

Does he not realize he's pretty much just admitted he doesn't know what he's doing?

Anyway, his goals come across in English like the answers to questions in a Miss World contest.

[englishoak]

More than 90 per cent of complaints filed by members of the public after the coup in May have been sorted out satisfactorily, the prime minister said Friday.

Satisfactory to just who I wonder ?

More propaganda drivel.

Edited October 31, 2014 by englishoak

[hobz]

Saddam Hussein always won the election with 100% votes..

[NongKhaiKid]

More than 90 per cent of complaints filed by members of the public after the coup in May have been sorted out satisfactorily, the prime minister said Friday.

Satisfactory to just who I wonder ?

More propaganda drivel.

" Sorted out satisfactorily ", well couldn't be anything else could it ?

Time for another popularity poll !

[lomatopo]

Amazing that every metric published is 90+ %.

This "government" is "Amazing".

Maybe give a few example of the complaints, including those "investigated", "resolved" and "still open"?

Long on vague statistics, short on any supporting details.

[Thaddeus]

Only 10% short of perfect then.

[Robby nz]

More than 90 per cent of complaints filed by members of the public after the coup in May have been sorted out satisfactorily, the prime minister said Friday.

Satisfactory to just who I wonder ?

More propaganda drivel.

Why have you lodged a complaint that has not been dealt with to your satisfaction ?

If not on what do you base your comment ?

[SiggiCM]

Wonder if they would accept my complaint over a non-elected government??

Or would the "rapid response team" escort me to the airport??

So far this government has done very well considering the pre-existing problems it is trying to deal with.

Why don't you give them a chance?

You give chance to a junta who is use only lies and propaganda 190000 complains, they not did 500 in real.

This goverment is the worse what could thailand happend. Or is there any positive change in law ?

You cant even dscuss about politics, about work of police without to scare to go in prison.

And in 2 years we will all see the result, And this result will not be good for Thailand and for sure not good for all foreigners living here

[Chris Lawrence]

'The Republic of Wadiya is ruled by an eccentric and oppressive leader' http://www.imdb.com/title/tt1645170/?ref_=nv_sr_1

'Over the past four months, 211,797 complaints have been filed through the Damrongtham centres throughout the country. Of those, 191,797 cases, or 90.5 per cent, have been sorted out, according to Prayut.'

What if the figures are wrong. What is the definition of sorted out? They can't print anything negative, its martial law.

[fab4]

Wonder if they would accept my complaint over a non-elected government??

Or would the "rapid response team" escort me to the airport??

Hope the latter be the situation. Because of your putrid attitude towards the PM.

I've been wondering, Are you related?........................................

[MediaWatcher]

ginjag, on 31 Oct 2014 - 23:15, said:

JOC, on 31 Oct 2014 - 23:09, said:

Wonder if they would accept my complaint over a non-elected government??

Or would the "rapid response team" escort me to the airport??

Hope the latter be the situation. Because of your putrid attitude towards the PM.

ginjag, can you tells us why we should respect the PM, that you so staunchly "protect" even though, so far, he's proven to be a failure, and refuses to investigate corruption, especially at higher levels...seems to me there are two rules, one for the rich, and powerful, and another for the rest. It's about time you pulled your head out of your arse, and faced to truth, unless of course your being paid to defend the indefensible.

[englishoak]

More than 90 per cent of complaints filed by members of the public after the coup in May have been sorted out satisfactorily, the prime minister said Friday.

Satisfactory to just who I wonder ?

More propaganda drivel.

Why have you lodged a complaint that has not been dealt with to your satisfaction ?

If not on what do you base your comment ?

Experience and common sense

[changnaam]

I complain that they are fitting up murder suspects so that the guilty can get away .........

Resolve that.

[Likener1]

Easy to resolve complaints, just find them unfounded then they are "satisfactorily" resolved.,

Or inform the person or body of the name and address of the complainant against them so that they can "explain" why complaining is not a good idea and thereby resolve the issue, failing that they could sue the complainant for deformation.

But none of those would happen here, would they ?

Edited November 1, 2014 by Likener1