ricardofel Posted February 2, 2015 Share Posted February 2, 2015 (edited) Shipped a container from CM to the US and they completely screwed it up. Leaving the container in the port rather than having it delivered to my house. Once the broker in the US told me about the screw-up *company name removed* has not responded to my many emails. Edited February 3, 2015 by Scott Link to comment Share on other sites More sharing options...
Beetlejuice Posted February 2, 2015 Share Posted February 2, 2015 It is not a screw up. The container is probably being held at port due to export/import taxes being required for payment. 1 Link to comment Share on other sites More sharing options...
ricardofel Posted February 2, 2015 Author Share Posted February 2, 2015 You're wrong. I've shipped 2 other containers that were delivered to my house! The bill of lading says final destination is to the port instead of my house. Link to comment Share on other sites More sharing options...
elektrified Posted February 2, 2015 Share Posted February 2, 2015 Why the "many emails"? Why not pick up the telephone and call the lady? She speaks fluent English if you can't speak Thai. 1 Link to comment Share on other sites More sharing options...
shirtless Posted February 3, 2015 Share Posted February 3, 2015 This is Thailand once payment is made there is zero care factor, 1 Link to comment Share on other sites More sharing options...
uptheos Posted February 3, 2015 Share Posted February 3, 2015 Emails rarely get responded to in Thailand, as has been posted many times. You need to get on the phone and get a Thai speaker to help you. 1 Link to comment Share on other sites More sharing options...
elektrified Posted February 3, 2015 Share Posted February 3, 2015 Emails rarely get responded to in Thailand, as has been posted many times. You need to get on the phone and get a Thai speaker to help you. Except that the lady who owns the company is a fluent English speaker, and I'm sure that the OP knows that. Writing many emails in Thailand is a waste of time. As you said, they rarely get responded to. Link to comment Share on other sites More sharing options...
Langsuan Man Posted February 3, 2015 Share Posted February 3, 2015 You're wrong. I've shipped 2 other containers that were delivered to my house! The bill of lading says final destination is to the port instead of my house. What did you pay for ? Delivery to the port or delivery to the house ? Same shipper or different ? Link to comment Share on other sites More sharing options...
HullyGully Posted February 3, 2015 Share Posted February 3, 2015 This goes down to what the Freight Forwarder quoted for Door to Door Named US Port Then you have issues such as Terminal Handling Customs Clearance Fee Security Fee Storage Fee - If the container is not moved from the port within a few days you pay Transport from the Port to your home Its very import when getting quotes, you are looking at LIKE FOR LIKE, and everything is included, otherwise what you thought was a cheap quote, ends up costing a lot mote You are given a shipping cost from a shipping line, but there are many ADD-ONS Link to comment Share on other sites More sharing options...
Scott Posted February 3, 2015 Share Posted February 3, 2015 The name of the company has been removed. For legal reasons we do not allow 'name and shame' topics. Discussing shipping is OK, but identifying companies is not. Link to comment Share on other sites More sharing options...
hmficc Posted February 3, 2015 Share Posted February 3, 2015 I have spoken to that "lady" on the phone before when shipping a motobike and the bill I received was more than the amount quoted. She started to yell at me on the phone, it was really quite awefull. Why expose your to this abuse? And from a lady? Are they the only ones who ship. Link to comment Share on other sites More sharing options...
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