HerbalEd Posted March 27, 2015 Share Posted March 27, 2015 (edited) use skype to call their 800 number in usa Call the US to buy a ticket in Thailand? I could of course also fly to the US and contact them direct, but then I am there already and don't need the ticket! You know, calling Thai Air is USA ... or in your European home country ... is a great idea. The call isn't that costly ... or it's even free on Skype ... and you can talk in your native tongue to a much more competent person. Don't get caught up in "I shouldn't have to do this" and just do it. Edited March 27, 2015 by HerbalEd 1 Link to comment Share on other sites More sharing options...
ExpatOilWorker Posted March 27, 2015 Author Share Posted March 27, 2015 (edited) Best solution: Fly British Airways. Well, lets not get desperate shall we? Edited March 27, 2015 by ExpatOilWorker Link to comment Share on other sites More sharing options...
ExpatOilWorker Posted March 27, 2015 Author Share Posted March 27, 2015 use skype to call their 800 number in usa Call the US to buy a ticket in Thailand? I could of course also fly to the US and contact them direct, but then I am there already and don't need the ticket! You know, calling Thai Air is USA ... or in your European home country ... is a great idea. The call isn't that costly ... or it's even free on Skype ... and you can talk in your native tongue to a much more competent person. Don't get caught up in "I shouldn't have to do this" and just do it. I always had the impression, that purchasing a round trip ticket in the country of departure is way cheaper. Link to comment Share on other sites More sharing options...
bangon04 Posted March 27, 2015 Share Posted March 27, 2015 Over the years I have never had any problem sending emails to the wonderful Royal orchid Service. (ropsvc@) However over the years I have never actually to my knowledge received a reply...... 1 Link to comment Share on other sites More sharing options...
wileycoyote Posted March 27, 2015 Share Posted March 27, 2015 In all fairness ,I have them elusive . However,when I send an e-mail & include a phone number ,they have phoned back. I think they are "shy" of anything being written down ,which could be used in evidence against them at a later date . Thai TG London are usualy cooperative & good listeners. Link to comment Share on other sites More sharing options...
mike324 Posted March 27, 2015 Share Posted March 27, 2015 What the fuss about? I just called this number listed on their website and it works fine 02 356-1111 Is it that hard to check out the deals online? Click the "Superdeals" link and see what deals they have right now, although their deals are a joke as its still much more expensive than other airlines and not cheaper than their normal rate. Link to comment Share on other sites More sharing options...
surangw Posted March 27, 2015 Share Posted March 27, 2015 use skype to call their 800 number in usa Call the US to buy a ticket in Thailand? I could of course also fly to the US and contact them direct, but then I am there already and don't need the ticket! I've found customer phone service in the usa thai air office better than in thailand Link to comment Share on other sites More sharing options...
mogandave Posted March 27, 2015 Share Posted March 27, 2015 Got this back today... *** This is an automated response confirming the receipt of your email. Please do not reply *** Please use this Case ID number if you need to contact us regarding this inquiry: 8856188 Thank you for contacting United Airlines. Our Customer Care team is currently responding to most inquiries within 7-10 business days. If your message is regarding an upcoming trip, a baggage delay or about our MileagePlus frequent flyer program, please refer to our helpful links below. We look forward to assisting you. - Your United Airlines Customer Care team Helpful links: Link to comment Share on other sites More sharing options...
ExpatOilWorker Posted March 27, 2015 Author Share Posted March 27, 2015 What the fuss about? I just called this number listed on their website and it works fine 02 356-1111 Is it that hard to check out the deals online? Click the "Superdeals" link and see what deals they have right now, although their deals are a joke as its still much more expensive than other airlines and not cheaper than their normal rate. I selected a flight from the "super deal" list and got the following: The following warning(s) occured No available flights were found for the date requested. The first available flights were on the following date: Saturday, March 28, 2015 (10209) (I did not select a date, as no such option is available) Link to comment Share on other sites More sharing options...
hawksway Posted March 28, 2015 Share Posted March 28, 2015 This is Thailand. Start by having low expectations followed by low disappointment. Thai are just too complacent to test their links but quite quick to produce flashy eye catching adverts. Go in person. You might meet someone just as dumb on the counter! 1 Link to comment Share on other sites More sharing options...
Johnny S Posted March 29, 2015 Share Posted March 29, 2015 Ahh yes "Costumerservice", a Word that Thai Airways lost in translation back in the 1990´s - no Wonder they only survive on taxpayers Money Link to comment Share on other sites More sharing options...
mogandave Posted March 29, 2015 Share Posted March 29, 2015 Ahh yes "Costumerservice", a Word that Thai Airways lost in translation back in the 1990´s - no Wonder they only survive on taxpayers Money They used to make costumes? Link to comment Share on other sites More sharing options...
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