Thai Airways booking site not working...

[Thai Chi]

..... well for me anyway.

I have been trying to cost flights with Thai airways to both Brisbane and Bali over the last week.

I continue to get the attached screen after submitting dates / number of pax.

I am using Firefox (as i have been for the last 10 years) and have ad-blocker disable for the Thai Airways website.

Anyone else having dramas?

Edited June 4, 2015 by Thai Chi

[thrilled]

Might be your computer.Maybe go to an Internet cafe.Maybe switch from something else than Firefox.

[smokie36]

Best switch airlines.

[JLCrab]

Instead of using ThaiAirways.com on Firefox try ThaiAirways.co.th

[KhunBENQ]

Manually entering to the address line:

thaiairways.com

leads me to:

http://www.thaiairways.com/en_TH/index.page

Selecting an arbitrary flight (BKK KKC today 5 June oneway), gets me to new tab:

https://wftc3.e-travel.com/plnext/tgpnext/Override.action

(don't ! expect this link to work when clicking directly !)

Could now select a flight (heavy booked) and continue.

Zero problem, nothing different from known procedure.

Firefox 38, Windows 7.

Manually entering the address seen in your picture ("booking.thaiairways.com") leads me to some useless "dead" page:

http://ww1.thairways.com/

How did you get to booking ... ? Can't remember to have seen that before.

Best switch airlines.

A nominee for useless TV post of the day

Edited June 4, 2015 by KhunBENQ

[Thai Chi]

Instead of using ThaiAirways.com on Firefox try ThaiAirways.co.th

Thanks .... but that also leads me to "error" page after inputting dates etc etc

[KhunBENQ]

Hell, thats a bad one...

404 AIP_ENCTRIP

An error message from the internet for which Google has NO hit !!!

I am clueless.

What does this Trendmicro antivirus tool do in the browser?

Are you "overprotected"?

Just seen: this booking,thaiairways.com is to be seen shortly in the Firefox status bar before being redirected to the wftc3.e-travel.com.

90% bet: this Trendmicro tools protects you from using your computer

I have never and will never use any additional "internet security tools".

Guess you have to do some setting to allow the booking,,, site to redirect to wtfc3... !

Edited June 5, 2015 by KhunBENQ

[Thai Chi]

@ KhunBENQ

Following your posted steps also leads me the "error" page.

Like you I am using Firefox 38, Windows 7.

Even using the Australian Thai-airways site ( http://www.thaiairways.com.au/en_AU/index.page) I still get the error page.

I have just tried to do the same exercise using Internet Explorer ........... and it worked

So it looks like a Firefox problem to me (?)

Possible time for an uninstall / reinstall.

[Thai Chi]

Hell, thats a bad one...

404 AIP_ENCTRIP

An error message from the internet for which Google has NO hit.

I am clueless.

What does this Trendmicro antivirus tool do in the browser?

The Trend Micro Tool bar is part of my Trend Micro Maximum security.

It rates links on web pages and checks online privacy.

I have been using it for years with no dramas.

[KhunBENQ]

Overlapping post.

See #7.

Time to uninstall/disable, thats my guess

Give it try and look for a temporary disable and just retry this booking procedure.

I don't want to exclude the possibility that is a new problem between Firefox and Trendmicro?

But really: zero hits on Google, That makes me speechless.

You are a world number one (though not happy about it).

Edited June 5, 2015 by KhunBENQ

[Thai Chi]

Well the reinstall of Firefox worked.

Not sure why this happened .... possibly a bad update to ver 38.0.05 ???

Many thanks