AA Insurance Brokers.

[JoePai]

Hmmmmmm, strange I have had good service from AA for many years.........

x2 - and from I understand the commissions are standard in Thailand so no favoritism - unlike the UK obviously...

[Cypress Hill]

Hmmmmmm, strange I have had good service from AA for many years.........

x2 - and from I understand the commissions are standard in Thailand so no favoritism - unlike the UK obviously...

From what YOU understand??

OK well, I'll consider it gospel then, shall I?

Maybe I'll ignore the number of ways there are for an insurer to incentivise a business introducer outside conventional commissions (this being Thailand) because of what YOU understand

Edited December 17, 2015 by Cypress Hill

[Agent Sumo]

The theory is great but I won't hold my breath that you will actually find that depth of service from just email contact here in Thailand.

I would go further and say that it was probably unlikely even for most UK brokers especially if done online or by email. I have had recent experiences of that for both medical and landlord insurance in the UK.

Your customers sound like they were fortunate.........

If you do happen to find a broker like that here please post their details as I am sure many would be interested.

Service at that level is common in the UK.

A simple, computerised system will generate any number quotes from various providers based on your circumstances.

What irked me was the initial response - details for one company - the one which likely gives them the biggest kickback.

Forget what's best for the customer in terms of cost, terms etc . . . just get the biggest commission

I don't see why they should get a fat kickback just for sending a poxy email. Do you?

Anyway, I'll do the legwork myself and then submit my application direct to the provider.

+1

I don't think you're expecting too much at all and you're right to assume that a broker who only provides details of one insurer will not have your best interests as his main motivation.

These clods telling you they've had "great service" have probably been paying the top whack all along and are either too dumb to question their broker or just don't care.

There are hundreds of comparison websites that do exactly what it is you're describing and, from what I remember in the UK just a couple of years ago, you could get similar service from the lowly high street insurance broker.

Computer-based quotation systems have been widely used all over the world for years and I'm sure they're in use in Thailand too

Like someone else said, let us know if you find a broker who can actually do their job.

[topt]

The theory is great but I won't hold my breath that you will actually find that depth of service from just email contact here in Thailand.

I would go further and say that it was probably unlikely even for most UK brokers especially if done online or by email. I have had recent experiences of that for both medical and landlord insurance in the UK.

Your customers sound like they were fortunate.........

If you do happen to find a broker like that here please post their details as I am sure many would be interested.

Service at that level is common in the UK.

A simple, computerised system will generate any number quotes from various providers based on your circumstances.

What irked me was the initial response - details for one company - the one which likely gives them the biggest kickback.

Forget what's best for the customer in terms of cost, terms etc . . . just get the biggest commission

I don't see why they should get a fat kickback just for sending a poxy email. Do you?

Anyway, I'll do the legwork myself and then submit my application direct to the provider.

+1

I don't think you're expecting too much at all and you're right to assume that a broker who only provides details of one insurer will not have your best interests as his main motivation.

These clods telling you they've had "great service" have probably been paying the top whack all along and are either too dumb to question their broker or just don't care.

There are hundreds of comparison websites that do exactly what it is you're describing and, from what I remember in the UK just a couple of years ago, you could get similar service from the lowly high street insurance broker.

Computer-based quotation systems have been widely used all over the world for years and I'm sure they're in use in Thailand too

Like someone else said, let us know if you find a broker who can actually do their job.

Give me some examples please of websites that do this which is the main point I was commenting on by Cypress Hill

is that, as a broker, the idea is to get the customer's details and suggest actual solutions, not just send a load of premium tables and brochures leaving him/her to do the legwork

I also use AA and have had some issues, often having to request alternative quotes, but have not found anybody better. As with most providers you need to be very specific with what you ask for and then check everything twice. I found this also true of the UK however........

Being pedantic one could argue they gave you the best solution they understood for what you asked and the detail you gave.......

One final point that may be worth considering for others is that if you build up some sort of relationship with your broker they could be invaluable in the event of handling a claim which may be more difficult if dealing direct with a Thai insurance company. I am led to believe that in many cases you would pay the same price direct or via the broker - certainly the case with Pacific Cross and anybody else who publishes pricing.

[stevenl]

The theory is great but I won't hold my breath that you will actually find that depth of service from just email contact here in Thailand.

I would go further and say that it was probably unlikely even for most UK brokers especially if done online or by email. I have had recent experiences of that for both medical and landlord insurance in the UK.

Your customers sound like they were fortunate.........

If you do happen to find a broker like that here please post their details as I am sure many would be interested.

Service at that level is common in the UK.

A simple, computerised system will generate any number quotes from various providers based on your circumstances.

What irked me was the initial response - details for one company - the one which likely gives them the biggest kickback.

Forget what's best for the customer in terms of cost, terms etc . . . just get the biggest commission

I don't see why they should get a fat kickback just for sending a poxy email. Do you?

Anyway, I'll do the legwork myself and then submit my application direct to the provider.

Your conclusion 'for the highest commission' is based on nothing. If could easily be 'the best value for money on offer'.

[Cypress Hill]

The theory is great but I won't hold my breath that you will actually find that depth of service from just email contact here in Thailand.

I would go further and say that it was probably unlikely even for most UK brokers especially if done online or by email. I have had recent experiences of that for both medical and landlord insurance in the UK.

Your customers sound like they were fortunate.........

If you do happen to find a broker like that here please post their details as I am sure many would be interested.

Service at that level is common in the UK.

A simple, computerised system will generate any number quotes from various providers based on your circumstances.

What irked me was the initial response - details for one company - the one which likely gives them the biggest kickback.

Forget what's best for the customer in terms of cost, terms etc . . . just get the biggest commission

I don't see why they should get a fat kickback just for sending a poxy email. Do you?

Anyway, I'll do the legwork myself and then submit my application direct to the provider.

Your conclusion 'for the highest commission' is based on nothing. If could easily be 'the best value for money on offer'.

It wasn't

I checked.

Imagine if I hadn't. Imagine if, like the mopes defending them here, I'd just sent the forms back and said "job well done"

How could they possibly know if it was the best provider for my circumstances?

They didn't compare it to anything else until I pulled them up on it

That's enough of a reason to assume they were motivated by the highest commission.

[Agent Sumo]

The theory is great but I won't hold my breath that you will actually find that depth of service from just email contact here in Thailand.

I would go further and say that it was probably unlikely even for most UK brokers especially if done online or by email. I have had recent experiences of that for both medical and landlord insurance in the UK.

Your customers sound like they were fortunate.........

If you do happen to find a broker like that here please post their details as I am sure many would be interested.

Service at that level is common in the UK.

A simple, computerised system will generate any number quotes from various providers based on your circumstances.

What irked me was the initial response - details for one company - the one which likely gives them the biggest kickback.

Forget what's best for the customer in terms of cost, terms etc . . . just get the biggest commission

I don't see why they should get a fat kickback just for sending a poxy email. Do you?

Anyway, I'll do the legwork myself and then submit my application direct to the provider.

+1

I don't think you're expecting too much at all and you're right to assume that a broker who only provides details of one insurer will not have your best interests as his main motivation.

These clods telling you they've had "great service" have probably been paying the top whack all along and are either too dumb to question their broker or just don't care.

There are hundreds of comparison websites that do exactly what it is you're describing and, from what I remember in the UK just a couple of years ago, you could get similar service from the lowly high street insurance broker.

Computer-based quotation systems have been widely used all over the world for years and I'm sure they're in use in Thailand too

Like someone else said, let us know if you find a broker who can actually do their job.

Give me some examples please of websites that do this which is the main point I was commenting on by Cypress Hill

I was responding to Cyrpess Hill's comment that high service levels are common in the UK.

The only way you wouldn't know the UK is awash with comparison sites is if you had lived under a rock.

[topt]

Service at that level is common in the UK.

A simple, computerised system will generate any number quotes from various providers based on your circumstances.

What irked me was the initial response - details for one company - the one which likely gives them the biggest kickback.

Forget what's best for the customer in terms of cost, terms etc . . . just get the biggest commission

I don't see why they should get a fat kickback just for sending a poxy email. Do you?

Anyway, I'll do the legwork myself and then submit my application direct to the provider.

+1

I don't think you're expecting too much at all and you're right to assume that a broker who only provides details of one insurer will not have your best interests as his main motivation.

These clods telling you they've had "great service" have probably been paying the top whack all along and are either too dumb to question their broker or just don't care.

There are hundreds of comparison websites that do exactly what it is you're describing and, from what I remember in the UK just a couple of years ago, you could get similar service from the lowly high street insurance broker.

Computer-based quotation systems have been widely used all over the world for years and I'm sure they're in use in Thailand too

Like someone else said, let us know if you find a broker who can actually do their job.

Give me some examples please of websites that do this which is the main point I was commenting on by Cypress Hill

I was responding to Cyrpess Hill's comment that high service levels are common in the UK.

The only way you wouldn't know the UK is awash with comparison sites is if you had lived under a rock.

When you quote someone's post I suggest you make sure you quote in its entirety -and for the avoidance of doubt make sure it is clear exactly who you are replying to and what.........

Just to be crystal I did not say there were no comparison sites but, in my obviously prehistoric view and reasonably recent experience, you still need to put in the work yourself to get exactly what you want as comparison sites do not give you the pros and cons of each which was my point.......

[Agent Sumo]

When you quote someone's post I suggest you make sure you quote in its entirety -and for the avoidance of doubt make sure it is clear exactly who you are replying to and what.........

Just to be crystal I did not say there were no comparison sites but, in my obviously prehistoric view and reasonably recent experience, you still need to put in the work yourself to get exactly what you want as comparison sites do not give you the pros and cons of each which was my point.......

I only need to quote the part of the post I'm responding to.

My first comment on this thread was clearly to Hill's post. How is that confusing for you?

[topt]

When you quote someone's post I suggest you make sure you quote in its entirety -and for the avoidance of doubt make sure it is clear exactly who you are replying to and what.........

Just to be crystal I did not say there were no comparison sites but, in my obviously prehistoric view and reasonably recent experience, you still need to put in the work yourself to get exactly what you want as comparison sites do not give you the pros and cons of each which was my point.......

I only need to quote the part of the post I'm responding to.

My first comment on this thread was clearly to Hill's post. How is that confusing for you?

I am not the one confused but no worries. Someone once said there is no such thing as a misunderstanding - only miscommunication...............................