Foreign debit cards not accepted at Aeon

[trainman34014]

Used Aeon with British bank card today.....no problem.

[Lampang2]

Hi, on Friday at Siam TV Aeon ATM it didn't give out the money but still withdrew from my UK bank account. The ATM just came up with a red screen and said offline connection. Is this AEON problem or my bank in the UK? Phoned the bank in the UK and they didn't say anything about contacting AEON? Thank for any advice.

AEON problem.

But other banks also had problem and one krung Sri in udon Thani, central Plaza took my card.

Got it back later that same day.

Now works flawlessly again same card in AEON Lampang, central Plaza.

But I also have the experience of ATM just goes berserk.

Reset, dies, restart, etc

Guest they need software update to deal with newer cards.

Your card had a chip?

[MadMac]

If you use foreign debit cards you are charged the same rate as with credit cards? Meaning you avoid paying these ~200B for ATM withdrawal per transaction?

Edited January 11, 2016 by MadMac

[Langsuan Man]

If you use foreign debit cards you are charged the same rate as with credit cards? Meaning you avoid paying these ~200B for ATM withdrawal per transaction?

No, it is just 150 THB for a maximum of 20,000 THB instead of 180 / 200 Baht at other machines, which may dispense larger amounts per transaction

[northernjohn]

Hi, on Friday at Siam TV Aeon ATM it didn't give out the money but still withdrew from my UK bank account. The ATM just came up with a red screen and said offline connection. Is this AEON problem or my bank in the UK? Phoned the bank in the UK and they didn't say anything about contacting AEON? Thank for any advice.

AEON problem.

But other banks also had problem and one krung Sri in udon Thani, central Plaza took my card.

Got it back later that same day.

Now works flawlessly again same card in AEON Lampang, central Plaza.

But I also have the experience of ATM just goes berserk.

Reset, dies, restart, etc

Guest they need software update to deal with newer cards.

Your card had a chip?

Good point.

Are all these people having problems using the new cards with a chip in them?

I have a Visa and a debit card coming with these in them. I will go to a machine at a bank that is open to see if there is a problem with them if there is I can go into the bank.

It is obviously an Aeon problem as there has been very little comment on other banks in Chiang Mai. Maybe they just don't service them as well as other machines.

[Lampang2]

Hi, on Friday at Siam TV Aeon ATM it didn't give out the money but still withdrew from my UK bank account. The ATM just came up with a red screen and said offline connection. Is this AEON problem or my bank in the UK? Phoned the bank in the UK and they didn't say anything about contacting AEON? Thank for any advice.

AEON problem.

But other banks also had problem and one krung Sri in udon Thani, central Plaza took my card.

Got it back later that same day.

Now works flawlessly again same card in AEON Lampang, central Plaza.

But I also have the experience of ATM just goes berserk.

Reset, dies, restart, etc

Guest they need software update to deal with newer cards.

Your card had a chip?

Good point.

Are all these people having problems using the new cards with a chip in them?

I have a Visa and a debit card coming with these in them. I will go to a machine at a bank that is open to see if there is a problem with them if there is I can go into the bank.

It is obviously an Aeon problem as there has been very little comment on other banks in Chiang Mai. Maybe they just don't service them as well as other machines.

Probably varies as krung Sri ate my card in udon Thani, and another brand atm also went berserk.

AEON in Lampang is flawless on same card.