dave2 Posted July 14, 2016 Share Posted July 14, 2016 i put some music files on a friends SD card yesterday after checking they worked in my computer i put the card in the phone and it comes up with a message cant play this file has anyone any idea why please ? i also put some mp4 videos in the same file and it plays them ok ! dave2 .. baffled Link to comment Share on other sites More sharing options...
SoiBiker Posted July 14, 2016 Share Posted July 14, 2016 Have you tried turning it off and on again? Link to comment Share on other sites More sharing options...
dave2 Posted July 15, 2016 Author Share Posted July 15, 2016 re Have you tried turning it off and on again? yes ... tried that .. no joy i downloaded vlc media player and it plays the mp4s no problem but the music files no i put all the files in the phone memory to see if they would play from there and again the mp4s played ok but the music files zilch dave2 Have you tried turning it off and on again? Link to comment Share on other sites More sharing options...
Daffy D Posted July 15, 2016 Share Posted July 15, 2016 What file types are you trying to play? Your phone can play music files that come in any of the following formats: FLAC, WAV, Vorbis, MP3, AAC, AAC+, eAAC+, WMA, AMR-NB, AMR-WB, MID, AC3, and XMF. All you need to do is tap Save, and the file is saved on your phone and accessible from the Music Player app. Link to comment Share on other sites More sharing options...
SoiBiker Posted July 15, 2016 Share Posted July 15, 2016 MIne does the same thing, but a reboot generally fixes it. Link to comment Share on other sites More sharing options...
Aussie69 Posted July 15, 2016 Share Posted July 15, 2016 Have you tried turning it off and on again? Enough of your highly technical solutions Link to comment Share on other sites More sharing options...
dave2 Posted July 15, 2016 Author Share Posted July 15, 2016 re What file types are you trying to play? here ya go dave2 ill ry that save and play idea when i see my mate ! Link to comment Share on other sites More sharing options...
mtls2005 Posted July 15, 2016 Share Posted July 15, 2016 What is the exact model number? Does it have a music player? Sometimes you have to tell the app. where your music files are located. Maybe hook up the phone to your PC via USB, drag mp3 files to the Music folder - maybe the phone/app can't play music off the uSD card? Assuming these mp3 files are not corrupted and play on other devices, they should play on the phone. Link to comment Share on other sites More sharing options...
Jdiddy Posted July 16, 2016 Share Posted July 16, 2016 Some things to try Put a folder called samsung in the directory ie sdcard...\samsung\music\(music files) Go to your music players app settings and clear data/cache/ Reformat sdcard and start over Link to comment Share on other sites More sharing options...
Chicog Posted July 25, 2016 Share Posted July 25, 2016 Probably need a music player that can handle that format. Try PlayerPro. Link to comment Share on other sites More sharing options...
kevc Posted August 2, 2016 Share Posted August 2, 2016 Isn't mp4 a video file not a music file, vlc plays both video and music but Samsung music player probably only plays mp3 style audio files or such like. Link to comment Share on other sites More sharing options...
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