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Posted

I cannot find an exact answe ron this forum.

My HP Pavillion  laptop stopped charging. I bought it second-hand about a year ago and it came with a new replacement charger. The repair shop insists that the charger had damaged the computer's charging circuit and that I should buy a new HP one. I have seen many chargers and they all show a very similar output of 19v and approx 2.5 amps. The only difference I can see is in the jack plug. I am suspicious of the repair shop's advice and would like opinion(s) from knowlageable members .

Thanks in advance

Posted

Have you tried another charger to verify that the machine itself has been damaged and it's not just a dead charger?

 

Take the machine to one of the many places that sell chargers, ask them to test a charger on the condition that if it charges you will buy the charger.

 

Posted

Seems that the universal general purpose chargers are 19V.

My laptop is 12v.

Just saying check what voltage your charger should be.

My laptop worked on a replacement 19V charger for a while.

Bit red faced when I took the failed laptop to the Acer fault centre and they informed me that the laptop probably failed because I had a 19 V and not 12 V charger.

 

Sent from my SM-J700F using Tapatalk

 

 

 

 

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