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True Adsl Router Login


whooliggen

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Hey All,

A friend has asked me for help and as it goes over my head, I was wondering if any of you out there may be able to help.

He is trying to sort his ports and needs to login to his router (Billion Bipac 7000) and has a TRUE 512/128 Home package. For some strange reason he is unable to login to his router?? He types his IP address into his browser window, but after hitting Enter, just gets a blank screen??

Have trawled through the database here, but cant find anyone else that’s had the same problem. Does he need to adjust an IE setting to Login or something? As I said, its over my head as if things of this ilk don't go according to how they should, I am lost.

Both of our understandings of the router world is limited, so please keep any offers of help simple :D cheers

any help much appreciated a s ever,

W. :o

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He needs to make sure he is typing in the IP address to access the router's configuration NOT the IP address that True allocates him.

This number is router specific but I have used a Billion before that used 192.168.1.254. I know use a D-link that uses 192.168.1.100.

The required IP address will be in his manual - if not he could find it online.

Good luck.

GG

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Hi GG,

Thanks for the input - he has typed in his router specific IP adress and it was the same one you mentionned: http://192.168.1.254 , but every time he gets the same TCP error??

Contacting True is obviously a waste of time, but this seems like a very strange issue?? Could True be blocking hisaccess to the router? Is this allowed?

Stumped as ever :D

W. :o

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He should be able to login to his router without any connection to True, so his PC probably isn't set up to communicate with the router properly. Probably worth running through the router set up procedure again.

Yeah, he's having a go at that now..Has done this before with no joy, but will try again...If that doesnt work, well it simply won't make any sense, so I guess it will have to work..

Will let you know.

Thanx.

W. :o

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ah networking probs - they seem to be the flavour of the month.

true cannot stop him accessing his router , as its in the room with him.

he needs to check his network card is working , check he has the correct patch cable plugged into his router.

tell him to go start --> run --> cmd then hit enter , this will bring up a DOS box for him to type in a few commands to attempt to diagnose the problem

first he needs to type in ping 127.0.0.1 then press enter ,which is a loopback check on his network card in his computer - he should get 4 relies from 4 packets sent

then he should type in ipconfig /all then press enter , this will display all the info about his network interfaces on his comp.

there should be an IP address allocated for his NIC ( network interface card )

then he need to attampt to ping the router by typing in ping 192.168.2.254 .

get him to do all this and get back to us with the results

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ah networking probs - they seem to be the flavour of the month.

true cannot stop him accessing his router , as its in the room with him.

he needs to check his network card is working , check he has the correct patch cable plugged into his router.

tell him to go start --> run --> cmd then hit enter , this will bring up a DOS box for him to type in a few commands to attempt to diagnose the problem

first he needs to type in  ping 127.0.0.1 then press enter ,which is a loopback check on his network card in his computer - he should get 4 relies from 4 packets sent

then he should type in ipconfig /all  then press enter , this will display all the info about his network interfaces on his comp.

there should be an IP address allocated for his NIC ( network interface card )

then he need to attampt to ping the router by typing in ping 192.168.2.254 .

get him to do all this and get back to us with the results

Thnaks Stumonster for such a measured response..Have sent him the info and he's going to go through the process now..

Will keep you posted, boring as it may be...sorry.

Really appreciate the help though. Thanx.

W. :D

- OK, he's now done that and here were the results:

"clicked run cmd, typed ping 127.0.0.1 and recieved 4 replys each one saying the same thing "reply from 127.0.0.1: bytes=32 time<1ms TTL=128". Next i typed in ipconfig/all and recieved all the information requested. IP address is 58.9.X.X, Subnet Mask is 255.255.255.255, default gateway is 0.0.0.0. Finally i typed "ping 192.168.2.254" and i recieved 4 messages all saying "Request timed out. Ping statistics for 192.168.2.254: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)"...

Don't mean much to me, but hopefully they will to you :o

Edited by whooliggen
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I'd suggest that Stumonster meant that last ping to be to 192.168.1.254 - try that and see what response he gets.

Can we also confirm that your mate is browsing the web on that PC through the router with no problems?

And how is his PC connected to the router - wireless or ethernet cable?

Edited by triplegee
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I'd suggest that Stumonster meant that last ping to be to 192.168.1.254 - try that and see what response he gets.

Can we also confirm that your mate is browsing the web on that PC through the router with no problems?

And how is his PC connected to the router - wireless or ethernet cable?

He's just headed out actually, but I can answer a couple of your questions:

Browses the web with no problmes (well if you can browse the internet with true and have no problmes :o )

The Billion BIPAC 7000 is an ADSL USB Modem

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Looking it up on an OZ website I see it is not a router. It is just an USB ADSL modem so there is no access required. He should have received a set up CD to install the running software (which if he has the internet is probably working) and that is all there is to it.

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I'd suggest that Stumonster meant that last ping to be to 192.168.1.254 - try that and see what response he gets.

yeah - sorry about that typo

ask your mate to be specific about what he is trying to achieve

Thanks for your patience guys...he tried the new ping test and same no response replies..

The ADSL modem not in fact being a router would then seem to make sense as to why he cant log in to it...its not there...

To answer your question Stumonster as to what we wants to achieve - he wants to forward his ports for a specific program. If he has no login to an online control pannel, how then does that work??

Stuck in the mud :D

Cheers guys,

W. :o

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[- he wants to forward his ports for a specific program.

thats what I am trying to determine - if its not a router modem , it means he is not traversing NAT ( network address translation ) so why does he need to forward ports?

Hmmm, kinda losing me. All I know is that when opening emule, he gets little/no download speed and is told by the wizard to create rules for the program for better perfomance etc etc..I have gone through this process for my computer and I kind of got it, but to be quite honest, I have no picture in my mind how this whole thing works - so if something doesn't go according to script, it beats me pretty quick.

If he is not "traversing NAT" what does that mean? If you know of a link on the web where this type of information is readily avaialable, maybe you could post that, otherwise I think I'll start becoming a pain (if Im not already!).

Thanks though Stumonster...Hope you're still having fun with your axim!

W. :o

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Aha, eMule...

Don't True block the default p2p ports???

Try using alternative ports (it's in the eMule setup).

EDIT: eMule port settings are down PREFERENCES / CONNECTION mine is set to TCP 4663 and UDP 4672. That works with KSC.

Don't forget to open those ports in your firewall, you are using a firewall arn't you?

Edited by Crossy
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Thanks for your input guys - In a brief sentence or two, would you mind explaining the difference in terms of functionality between a modem and a router? And why you dont need to forward ports with a modem..All the teccy pages on the web just speak a language I struggle to understand!

Cheers and hope y'all out there are haing a cracka of a weekend - Liverpol to score 7 past portsmouth at home! Go on then!

W. :o

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Hi,

this may be off topic since we now know the problem was about a USB modem, but since I recently got a "billion" router modem from TRUE I like to point out the following:

TRUE appears to make changes to the modems regarding IP addresses and range (32 vs 100) of IP addresses.

according to the English manual (on CD and on-line) the factory pre-set router IP is 192.168.1.254 whereas the manual provided by TRUE states 192.168.1.1 which is the working IP! even doing a full (factory pre-set) reset will bring up the IP 192.168.1.1!

opalhort

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Roughly a modem is run from your computer and connectes to the internet. If your computer is off, your modem is off. If you want to share the internet connection with other computers, you will have to keep the main computer (server) running the whole time. There are no ports to configure with a modem, and you cannot access it through the internet like you can a router. All functions are accessed directly by, I think, Ctrl P - but be warned that TRUE sets the modems correctly, you should not have to adjust anything in the modem.

A router connects to the internet by itself and is connected even if you turn your computer off. It will then connect to any number of computers on an internal network any of which can use the internet even if the other computers are turned off. A router can be managed to send certain 'ports' (which are software, not real ports on the hardware) to particular computers.

With the billion you will not have to worry about this. There are no ports to forward. All data goes from the internet direct into your computer, and then it is up to your firewall settings what happens from that point on.

If you want to set up a LAN network of several computers at home, you will either have to configure the 'internet connection sharing' function of Windows, or else get a router and start configuring your ports (this is the better option). In this case if you just browse the internet, XP should be automatic, but if you use p2p or internet phone etc.. it is better to learn how to configure your ports.

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A NAT firewall, since I am here, is a firewall included in the router. It can only be adjusted at the router. A big company for instance, might well have a firewall at the router making it hard for the other computers to run p2p software. Your ISP might also run a NAT firewall, in which case there is little that you can do. TRUE does not have a NAT firewall installed.

emule is slow becasue it is slow. It depends on how many seeds there are and how long you have left it connecting... Bit Torrent is much faster, as is the Expat hub if you are in Thailand (expat hub works very well with the Billion modem) http://www.thaivisa.com/forum/index.php?sh...28&hl=expat+hub

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He may have a software firewall running on his computer. Some firewalls require forwarding of ports, some do not. Since he is able to use E-mule at all, he probably does not use a firewall, or has a firewall which allows traffic on a program by program basis instead of by forwarding specific ports for specific programs.

Either way, I suggest he gives up e-mule and tries out other p2p solutions. BitTorrent and/or Expathub should provide him with the best results.

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