You can also use the website below and submit/upload the necessary forms online (DD 2642 and hospital paperwork). I have been submitting online since 2019. I started using Microsoft Edge because I was having trouble submitting the forms using Chrome. There are other apps you can use but I use the Cam Scanner app to create a pdf of the hospital paperwork (it's free for 3-5 scans per month)... the DD 2642 can be downloaded from the website below and saved to your desktop.
Home (tricare-overseas.com)
I typically get reimbursed after 30ish days of submitting online.
A few lessons learned:
- the hospital paperwork needs to be in English
- the DD 2642 will need to be digitally signed (you can Google how to add a digital signature). If you submit claims for your spouse, you can set up a digital signature for them also.
- Hospital paperwork: medical certificate, summary statement of expenses (doctor's fee), itemized receipt (list of charges), and the credit card receipt
- Using the Cam Scanner app, you don't need to create a different file for each piece of paperwork. You can take a pic of the first document, then click the "Add" icon until you finish.
- Recommend saving the DD2642 (ex. DD2642_(your last name)_3 Oct 2024); and the hospital paper work (ex. (your last name)_3 Oct 2024_appt). This naming convention helps me keep track to the different claims.
- I save a "blank" DD2642 on my desktop but pre-populate the name, address, telephone number, date of birth, etc. Then you will only need to fill in the description of illness/injury, etc. then digitally sign it.
If anyone needs specific steps to submit a claim on the Tricare Overseas link, you can send me a message....I've had to learn the hard way 🙂