True. Also, some Russian tourists don't speak English. So, where are the Thai staff at nail salons, etc., who are fluent in Russian (or English, or any other foreign language) and can cater to these market segments? Same applies to tour guides, hotel and restaurant staff, taxi drivers, sales staff, etc., etc. More lost income for Thailand, but never mind, or to quote staff at Central that cost their employer business, as they couldn't communicate with Singaporean customers, but where asked why they couldn't speak English, answering: "No need..." - If I visit a bank, and the only staff there that understands and speaks English is the security guard from Myanmar, I know that they are not prepared for all the tourists.