But your accusative posts regarding their "lax security" suggest that you think that you are an expert having already determined that the company is at fault.
It will cost him the loss of that business and could be seen as an admission of the company being in the wrong. You have the booking that you made, it will cost you nothing to keep the booking.
Phucket Go is an English-language expat/tourist oriented publication isn't it? Incidents involving foreigners are, obviously, more worthy and palatable!
You have no experience of EVs yet you pontifcate about their probably not honouring the warranties...why would you do that? There is no reliable reported evidence that Chinese EV warranties are any less solid than any others.