Same with me at immigration. But the first part of her reviewing my paperwork started when she crumpled and wadded up most all my papers and throwing in trash...because I signed in BLACK ink. The map situation was the same as yours, except I didn't try to tell her a better/smarter way to do her job. She spoke very fast, not clear English and had a general angry look and attitude. The next day I go back, with my Thai Ms. Everything she said was in Thai, and I said nothing and they did the talking. All my paperwork passed her approval this time. Every interaction with staff at immigration is very helpful ever since that one time. She looks and behaves like a mean hunt(sp). Yea, google maps would be great, and I don't know why it requires a crude hand drawn map.