The Pope says that he has heard reports , and CNN say they heard reports , CNN also state that they cannot verify the claims , Israel's claims that the IDF were not in the location at the time and they deny they were responsible for the alleged killings ..
But it shows how unreliable CNN is : The headline doesn't match the story
CNN cannot independently verify the conditions in and around the church, nor the allegation of the use of incendiary munitions (which can be illegal in some circumstances).