Immigration Bureau Division 2 has ordered an urgent investigation into online allegations involving Chinese agents claiming to guarantee smooth passage through immigration at Suvarnabhumi Airport under a system referred to as “bao guan”, following reports of alleged fee charging and potential exploitation of tightened border controls. The inquiry has been launched immediately to verify the source of the claims, identify individuals involved, and examine any links to misconduct or impersonation of officials.
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The allegations, circulated on social media and reported by online pages, suggest that agents may be charging foreign nationals significantly higher fees, reportedly ranging from 4,500 to 12,000 baht depending on visa type. The reports also link the practice to broader concerns over visa misuse, including visa runs and entry under free visa schemes being used for purposes inconsistent with tourism or business declarations, amid intensified Thai efforts to suppress cross-border scam networks.
Pol Col Phongthorn Phongrattanatthan, deputy commander of Immigration Bureau Division 2 and spokesperson, said Commander Maj Gen Kathathorn Khamthiang has been informed and has established a fact-finding committee to investigate the origin of the information, communication channels, and any individuals potentially exploiting the situation.
Picture courtesy of Naewna
Authorities said the stricter screening measures align with national policy to combat transnational scam networks and prevent the relocation of criminal operations into Thailand. Officials stressed that legitimate travellers with proper documentation will continue to be facilitated, while those with suspicious travel patterns, including repeated entries, misuse of visa categories, or links to high-risk areas, will be subject to enhanced checks or refusal of entry.
Naewna reported that the investigation will determine whether any officials or intermediaries were involved in improper conduct, with disciplinary and legal action promised if wrongdoing is confirmed. Immigration authorities said enforcement will continue to be tightened while ensuring transparency and protection of legitimate tourism and business travel.
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Adapted by ASEAN Now Naewna 23 June 2026