billp Posted April 24, 2008 Share Posted April 24, 2008 Nok Air is not owned by Thai, although Thai has a 39% stake along with other investors. It's an independant company. Link to comment Share on other sites More sharing options...
onomataho Posted May 4, 2008 Author Share Posted May 4, 2008 Based on my most recent experience in March, Air Asia has updated their website significantly since I made my original post regarding them ripping me off on a failed booking. But I am not sure they have improved their customer service one bit! Read some of the more recent Air Asia complaint threads! Link to comment Share on other sites More sharing options...
Zpete Posted May 6, 2008 Share Posted May 6, 2008 (edited) Based on my most recent experience in March, Air Asia has updated their website significantly since I made my original post regarding them ripping me off on a failed booking. But I am not sure they have improved their customer service one bit! Read some of the more recent Air Asia complaint threads! How do the contents of this Air Asia site come to be, if all you Air Asia grizzlers are correct. http://www.airasia.com/site/th/en/page.jsp?reference=awards Go and read it. As I said before, I reckon you are the ones at fault here. Air Asia is tops from my experience over the last 4 years, all bookings online, never a problem. Edited May 6, 2008 by Zpete Link to comment Share on other sites More sharing options...
onomataho Posted May 7, 2008 Author Share Posted May 7, 2008 ...As I said before, I reckon you are the ones at fault here.Air Asia is tops from my experience over the last 4 years, all bookings online, never a problem. I reckon you have stock in Air Asia! No problems? Good for you... I think they suck! Link to comment Share on other sites More sharing options...
Trevor Posted May 11, 2008 Share Posted May 11, 2008 If my Air Asia flight (transiting KL) arrives in time to make an earlier connection than that paid for, will they allow me to take it if seats are available? Or is it just not even worth asking? I have been told to allow 3 hours to transit between Air Asia flights. Is that an absolute? Thanks. Link to comment Share on other sites More sharing options...
RubbaJohnny Posted April 3, 2011 Share Posted April 3, 2011 Anyone booked today I get endless log in and error messages Perhaps its a promotion day? Is there anywhere in C Rai or C Mai where you cna buy the tickets over the counter please? Link to comment Share on other sites More sharing options...
NanLaew Posted April 3, 2011 Share Posted April 3, 2011 Just tried logging on whilst in KL (Sunday night). Tried a couple of browsers too but still 'forgets' my login info and starts me over again. Opera browser ended up suggesting the website is too busy and try later. Link to comment Share on other sites More sharing options...
RubbaJohnny Posted April 4, 2011 Share Posted April 4, 2011 Ta NL will try later Link to comment Share on other sites More sharing options...
RubbaJohnny Posted April 5, 2011 Share Posted April 5, 2011 Yes its up and running Aslo see for emergency www.wegolo books there seats at around 40% higher than AA website This often makes full fare carriers more attractive yet odd route where AA times are best for me Link to comment Share on other sites More sharing options...
bainai144 Posted April 5, 2011 Share Posted April 5, 2011 Just tried logging on whilst in KL (Sunday night). Tried a couple of browsers too but still 'forgets' my login info and starts me over again. Opera browser ended up suggesting the website is too busy and try later. it was impossible to book flights with google chrome only internet explorer worked for me Link to comment Share on other sites More sharing options...
mysterytrevor Posted April 5, 2011 Share Posted April 5, 2011 In defence of Air Asia I nearly always fly with them and had no problems. If an error message comes up it always turns out to be an error I made. During the recent floods at Nakhon Si Thammarat they were brilliant at keeping us informed about delays and cancellations. My wifes flight to BKK has been put in a credit account and can be used anytime and my flight was finally changed to Hat Yai at no extra charge, Mozilla Firefox is the one for me Link to comment Share on other sites More sharing options...
grumpyoldman Posted April 5, 2011 Share Posted April 5, 2011 A little off-topic but still having to do with Air Asia, those of you that use the kiosk check in, what is the advantage if you have baggage? I use it when I have only carry-on, and it is way convenient, don't have to wait in queue, but with luggage I still have to go to the counter. Any advantage using the kiosk check-in when checking baggage? Link to comment Share on other sites More sharing options...
tig28 Posted April 5, 2011 Share Posted April 5, 2011 You begin to really wonder what is going on with posts like this......... I should add that I used Air Asia once, and whilst I had none of the problems you highlight, I was scared witless by the old aircraft, and vowed that I would never use them again for that reason alone. I believe they are buying newer planes, but I don't know what their current fleet is like. There is of course a reason why they're so cheap.....no such thing as something for nothing. AirAsia has one of the youngest fleets in the industry!! ---- 3.4 year average aircraft age. http://www.planespot...irAsia?show=all Compared to Qantas (promoted as the worlds safest) with an average aircraft age of 11.7 years. Link to comment Share on other sites More sharing options...
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