Jump to content
Login with your Gmail HERE and start posting in seconds! ×

can't connect to websites directly

candoman89

By candoman89
in IT and Computers

 Share

Recommended Posts

candoman89 Advanced Member

candoman89

Posted
Posted

ok, so I am a neophyte when it comes to computers.  Yesterday my computer, for some totally unknown reason, stopped connecting to some websites directly.  let me explain.

 

I have chrome on windows 10 with a dell computer.  usually when I want to connect to a website I just type the website into the  address window and hit enter.  Yesterday it stopped connecting for some strange reason, but not for all sites.  I get an error message  that says

 

This site can’t be reached

thaivisa.com took too long to respond.

 

ERR_CONNECTION_TIMED_OUT

 

 

but when I search google (that site works usually) and click on the link for the site I want to go to, it works.

 

Can anybody offer some DETAILED instructions on what to do to fix it?  I say detailed in bold underlined italics because it can't be assumed I will understand what you are talking about.

 

FYI after living in this country for  15+ years I upgraded my computer and bought all legal software (windows, office, adobe) and have never had so many software problems in my life.  kMaybe I sould go back to Pantip and  get the pirated stuff..

 

and please don't suggest different software, I am a neophyte.  (the problem also occurs with internet explorer).

 

Thanks for any and all suggestions.

 

Cando

Link to comment
Share on other sites
ArnonK Newbie

ArnonK

Posted
Posted

ThaiVisa often have that problem, for me in Bangkok. 

 

To see the ThaiVisa site (or any other site) isn't online, you could easily check with the Ping command: 

  1. press WinKey + R and type cmd [Enter] in upcoming screen
  2. type in that new upcoming screen: ping thaivisa.com [Enter]
  3. and you should get like Main_O_40.png

If the site you like to check isn't online, you would get an error message. You could use that command for any site you like to test to be online.

 

 

Link to comment
Share on other sites
RichCor Platinum Member

RichCor

Posted
Posted

You might also want to verify what DNS your ROUTER and/or COMPUTER are using.  DNS is what the Internet uses to change the url you type in (thaivisa.com) into an addressable IP (104.18.44.104 or 104.18.45.104). 

 

There have been some issues in the past there HACKERS have gained access home routers (via known backdoor methods) and manually set the router's DNS Server entry to issue rogue DNS IP addresses to connecting devices.

 

A quick test to see if you are experiencing DNS issues it temporarily change your Internet Connection setting from Automatic and manually set it to use the public GOOGLE DNS IPs of 8.8.8.8 and 8.8.4.4

Link to comment
Share on other sites
OneMoreFarang Star Member

OneMoreFarang

Posted
Posted
6 hours ago, ArnonK said:

ThaiVisa often have that problem, for me in Bangkok. 

 

To see the ThaiVisa site (or any other site) isn't online, you could easily check with the Ping command: 

  1. press WinKey + R and type cmd [Enter] in upcoming screen
  2. type in that new upcoming screen: ping thaivisa.com [Enter]
  3. and you should get like Main_O_40.png

If the site you like to check isn't online, you would get an error message. You could use that command for any site you like to test to be online.

 

 

With ping you check if the server is reachable which is not necessarily the same as the website.

Link to comment
Share on other sites
OneMoreFarang Star Member

OneMoreFarang

Posted
Posted

The "solution" is not very detailed but it often does the job:

 

Option A: Wait and try again later.

 

Option B: Restart your PC, router, etc. and try again

 

There are many reasons why a website might not work in one moment. Only some of these problems are related to your computer or your router, etc.

Many people <deleted> up their system because they try to fix something which is not fixable on their system at that moment.

 

With all these detailed how to on the internet in some forums you change this and that and a lot of things and maybe (often likely) people change something which was not broken before.

And if the website is working again on the computer you often don't really know if the problem was the computer of the website (or network or whatever).

 

If the website does not work even after hours or days and if the website works on another computer on the same network then it's time to look for the problem on that PC. Don't fix something if it is not broken - especially if you don't know how to do that. A checklist list is often not good enough.

 

 

 

  • Like 1
Link to comment
Share on other sites
candoman89 Advanced Member

candoman89

Posted
  • Author
Posted
3 hours ago, OneMoreFarang said:

The "solution" is not very detailed but it often does the job:

 

Option A: Wait and try again later.

 

Option B: Restart your PC, router, etc. and try again

 

There are many reasons why a website might not work in one moment. Only some of these problems are related to your computer or your router, etc.

Many people f$#% up their system because they try to fix something which is not fixable on their system at that moment.

 

With all these detailed how to on the internet in some forums you change this and that and a lot of things and maybe (often likely) people change something which was not broken before.

And if the website is working again on the computer you often don't really know if the problem was the computer of the website (or network or whatever).

 

If the website does not work even after hours or days and if the website works on another computer on the same network then it's time to look for the problem on that PC. Don't fix something if it is not broken - especially if you don't know how to do that. A checklist list is often not good enough.

 

 

 

Imagine that, went to bed, woke up and now  all the websites are  reachable.

 

but I learned some things about pinging and other info above.

 

Thanks all for  your advice.

 

Cando

Link to comment
Share on other sites
mtls2005 Diamond Member

mtls2005

Posted
Posted

Yesterday, for me it seemed like a major DNS issue, as in the DNS servers I was using (Google/8.8.8.8/8.8.4.4) were unreachable.

 

I switched to my ISPs default DNS servers and was fine.

 

Switched back to Google this morning, all is fine.

 

 

  • Like 1
Link to comment
Share on other sites
ArnonK Newbie

ArnonK

Posted
Posted
10 hours ago, OneMoreFarang said:

With ping you check if the server is reachable which is not necessarily the same as the website.

That's true, but in the first line, if a Web Server could not be loaded, I would like to know if the Web Server is still accessible over the Internet,  and that's what the Ping result is showing. Regarding the Out of ThaiVisa, many times its CloudFlare which shows the Server isn't reachable, and a Ping could show a bit more info about a may physical down and/or a Software problem. The latter could be from the Firewall of CloudFlare, the software of the Web Server or the Forum. 

 

There is also the command tracert which could be used for some info like:

Main_O_42.png

Link to comment
Share on other sites
KhunBENQ Star Member

KhunBENQ

Posted
Posted (edited)
17 hours ago, ArnonK said:

If the site you like to check isn't online, you would get an error message.

Not quite.

Nowadays many (or some) websites do not allow the ping response anymore.

Might be a result from one of the potentially worst server leaks in all time ("heartbleed").

 

Example

Can you ping this?:

ping www.de-cix.net

I can't.

Can you open it in the browser?

http://www.de-cix.net

I can.

 

BTW: de-cix now peaking over 6 Tbit/s !

https://www.de-cix.net/en/locations/germany/frankfurt/statistics

 

 

 

Edited by KhunBENQ
Link to comment
Share on other sites
ArnonK Newbie

ArnonK

Posted
Posted
22 minutes ago, KhunBENQ said:

Not quite.

Nowadays many (or some) websites do not allow the ping response anymore.

Might be a result from one of the potentially worst server leaks in all time ("heartbleed").

 

Example

Can you ping this?:

ping www.de-cix.net

I can't.

Can you open it in the browser?

http://www.de-cix.net

I can.

 

BTW: de-cix now peaking over 6 Tbit/s !

https://www.de-cix.net/en/locations/germany/frankfurt/statistics

5

 

That's true, thanks for the reminder. So, I also tested a bit more using the other link you provided for downforeveryoneorjust me with de-cix.net and:

Main_O_43.png

 

and also done a tracert:

 

Main_O_44.png

 

Both Ping and Tracert will not show full data, tracert only the de-cix.net Master DNS address, not the servers IP.

 

But that's understandable for a high-security site, similar to CloudFlare.

Link to comment
Share on other sites
JSixpack Ruby Member

JSixpack

Posted
Posted
41 minutes ago, KhunBENQ said:

Not quite.

Nowadays many (or some) websites do not allow the ping response anymore.

Might be a result from one of the potentially worst server leaks in all time ("heartbleed").

 

Example

Can you ping this?:

ping www.de-cix.net

I can't.

Can you open it in the browser?

http://www.de-cix.net

I can.

 

BTW: de-cix now peaking over 6 Tbit/s !

https://www.de-cix.net/en/locations/germany/frankfurt/statistics

 

 

 

 

OP should probably ping his fave sites while he can access them and see if it currently works for them or not. There's always a next time. :smile:

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.










×
×
  • Create New...