Refund from Air Asia for cancelled flight

[StayinThailand2much]

Anyone who can share experience re. how long it takes to get a cancelled flight refunded by Air Asia? (Yes, I know, they do have a customer service, but, in my experience, communication with them is extremely tedious...)

[Donbot]

Last time, the amount was back on my card after 3-4 weeks.

[Huat]

They have staff who can speak English

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[baggies666]

I have had several, the one a few weeks ago took around 3 weeks