Online bank access

[Twigtom]

Anyone tried accessing the SCB contact number, pressing “9 for English” and finding Thai only response?

 

 

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[KhunBENQ]

57 minutes ago, Twigtom said:

Anyone tried accessing the SCB contact number, pressing “9 for English” and finding Thai only response?

Just took mobile phone, called 027777777 (call center).

Switched on speaker, announcement in Thai, crystal clear.

Then "Press 9 for English".

So I did.

Now a crystal clear announcement in proper English about some "card service ...".

Hung up.

 

Edited February 6, 2019 by KhunBENQ

[KhunBENQ]

57 minutes ago, Twigtom said:

SCB contact number

To make it clear.

The contact number (also tried) did not seem to have a voice menu.

I used the call center number.

[Twigtom]

To make it clear.
The contact number (also tried) did not seem to have a voice menu.
I used the call center number.

SCB contact number is also call centre number 02-777-7777,


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[KhunBENQ]

15 hours ago, Twigtom said:

SCB contact number is also call centre number 02-777-7777,


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https://www.scb.co.th/en/personal-banking/contact-scb.html

 

Headoffice 0 2544 1000.

 

And did you try again?

[topt]

On 2/6/2019 at 6:23 PM, Twigtom said:

Anyone tried accessing the SCB contact number, pressing “9 for English” and finding Thai only response?

I have had this before but as KhunNENQ said

5 hours ago, KhunBENQ said:

And did you try again?

It may depend how many English speaking operatives they have available. I have aslo had it with True when I don't press the number quick enough.......