Consumer protection.

[up2you2]

In 2006 I purchased a mattress.
On the corner of which it states in bold print, in English, 15 years guarantee.
It does state or request that this time limit, is subject to any warranty/ guarantee conditions, at the point of sale.

Under the The Consumer Protection Act**1979 does it cover in any way misrepresentations?

Is there a firm of Thai lawyers / solicitors that has a successful record of bringing such prosecutions to court?

[cornishcarlos]

A 13yr old mattress !!! 

Really ?

[scottiejohn]

And of course you have kept the receipt and a diary of all extra curricular activity to prove that any problem is fair wear and tear!

[up2you2]

23 minutes ago, scottiejohn said:

And of course you have kept the receipt and a diary of all extra curricular activity to prove that any problem is fair wear and tear!

Interesting points here.

I still have the receipt.
The time period I have had this mattress, which somewhat invalidates the guarantee depending on how long I have owned it?
Fair wear and tear - good point, of which I would accept and be prepared to take into account.
But my claim here is, that there was no proviso of referring to any terms and conditions that they may wish to fall back on.
Finally in making inquiries today, regarding the same manufacturer, the sales and administration staff of this major retail store, had no idea of what terms their guarantees might be under.

 

[scottiejohn]

2 hours ago, up2you2 said:

Is there a firm of Thai lawyers / solicitors that has a successful record of bringing such prosecutions to court?

I think I would just put the whole thing to bed and sleep on it!

????

[dotpoom]

Might have been helpful if you disclosed in your OP what exactly the problem is that you want covered by the guarantee?

[ThaiBunny]

1 minute ago, dotpoom said:

Might have been helpful if you disclosed in your OP what exactly the problem is that you want covered by the guarantee?

Buyer's remorse

[VocalNeal]

My old boss used to tell me a guarantee is useless. It is only any good if the product/item breaks and we don't want it to break.

[scottiejohn]

26 minutes ago, ThaiBunny said:

Buyer's remorse

After 13 years, dream on!

????????????

[scottiejohn]

29 minutes ago, dotpoom said:

Might have been helpful if you disclosed in your OP what exactly the problem is that you want covered by the guarantee?

His nightmares?

[ThaiBunny]

3 minutes ago, scottiejohn said:

After 13 years, dream on!

????????????

Not on that bed, obviously

[ToddinChonburi]

There is no warranty on the cover. Only on factory defects of the spring system and also is a time use deduction.   13 years  in on a 15 year Limited warranty.  I will say don't waste your time.

[NCC1701A]

On 4/9/2019 at 12:36 PM, up2you2 said:

In 2006 I purchased a mattress.

i go through mattresses here about one in every 4-5 years.

 

you need to buy some Maca root.

[sammieuk1]

Good luck with your quest give us an update at Christmas as to whether you had a silent night????  

[ianezy0]

Sounds as though you have a blanket case sir.????

[PerkinsCuthbert]

How's this for consumer protection, Thai-style?

https://www.asiatimes.com/2019/04/article/thais-in-the-north-dying-for-a-smog-solution/

[NoshowJones]

On 4/9/2019 at 12:39 PM, cornishcarlos said:

A 13yr old mattress !!! 

Really ?

My mattress has been on my bed for 13 years and is still going strong, that's probably

because neither me or my wife are overweight. ????

[cornishcarlos]

1 minute ago, possum1931 said:

My mattress has been on my bed for 13 years and is still going strong, that's probably

because neither me or my wife are overweight. ????

 

Or over active ????????

[scottiejohn]

13 hours ago, ianezy0 said:

Sounds as though you have a blanket case sir.????

Oops!  I misread your statement, I thought you wrote 'Sounds as though you are a basket case sir'.

I think I was wrong.

????

[scottiejohn]

14 hours ago, sammieuk1 said:

Good luck with your quest give us an update at Christmas as to whether you had a silent night????  

But only if your first name is Noel and you have found the correct Claus for your claim.

????

[ebonykap]

Consumer Protection:

 

Ph: 1166 and good luck!