Getting Bad Customers Off The Premises

[sarpesius]

Sometimes a belligerent drunk may come into a restaurant and start a fight.

Perhaps someone does not want to pay the bill or bothers a waitress.

How does the business owner handle this is a way that

a. does not expose him or others to personal danger

b. does not expose him to legal or other unwritten problems?

sarpesius

[rainman]

The best thing would probably getting a Thai "bulldog" to kick them out. You probably don't want to kick out someone as a Farang..

[sarpesius]

The best thing would probably getting a Thai "bulldog" to kick them out. You probably don't want to kick out someone as a Farang..

Do you mean a young muay tai boxer who wants extra money?

This would be one of the 4 thai employees I would need.

The type of person I am thinking of that might cause trouble would be farang drunk coming in after the bars closed, since I plan to be open all night.

sarpesius

[astral]

Not visa related so moved to the General section.

[The Skipper]

(1)Bouncer.

(2)Keep some local Police on retainer.

(3)Stun Gun.

(4)Real Gun.

[cdnvic]

(1)Bouncer.

(2)Keep some local Police on retainer.

(3)Stun Gun.

(4)Real Gun.

The first two are probably the best. The latter two will cause more trouble than they're worth.

[Ulysses G.]

(1)Bouncer.

(2)Keep some local Police on retainer.

(3)Stun Gun.

(4)Real Gun.

The first two are probably the best. The latter two will cause more trouble than they're worth.

I just yell and scream at them untill they get out.

Not many ruffians in book shops.

[girlx]

if the customer is thai you would be surprised how quickly they can submit to a female admonishing them to go home and sleep- they all have mother complexes.

[h90]

Sometimes a belligerent drunk may come into a restaurant and start a fight.

Perhaps someone does not want to pay the bill or bothers a waitress.

How does the business owner handle this is a way that

a. does not expose him or others to personal danger

b. does not expose him to legal or other unwritten problems?

sarpesius

Often policemen have a second job as security.

[dgoz]

if the customer is thai you would be surprised how quickly they can submit to a female admonishing them to go home and sleep- they all have mother complexes.

That's true, I've seen this on many occasions.

If it's a Farang, I try to handle it in the subtlest manner possible as to not upset the staff or other customers. It's not a good idea to go wacking the problem customer with a pool cue or literally throwing him out on the street as that will only serve in giving you a bad reputation and may see them come back and throw a brick through your window later which will cause more loss. Introduce yourself as the owner and try to talk it out in a calm and friendly manner and act as if the situation is not that big. That should defuse 99% of problems.