Fibre and packet loss

Hi,

I live in a condo in middle of Asok, Bangkok and got a 200/100 fibre from True. The international speeds are generally as in any other provider.

However, what I find very annoying, is that the network is dropping/delaying data multiple times in an hour. For example, if I watch Netflix I get artifacts/lag in picture multiple times per one episode or movie. Same when playing online games like Counter-Strike or talking in Skype.

The poor connection on Netflix & Skype lasts usually like couple to 10 seconds. When gaming online the connection may be poor like half of the time. I make a lot of business calls online and would also like to game more so the current situation isn't ideal.

Has anyone experienced this and how it has been solved? Should I try to upgrade to a 1000 Mbps connection and hope that I will get a new, better, router with that? Also True seems to be launched some gaming focused product, but I guess it is likely the same as my current one, just more local upload speed.

I also have True Visions, so the TV signal goes through the router too.