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A previous site(Pension) can no longer be loaded, it gets to 75% then just stops, is there something wrong with the site or something wrong with my smart phone, all other sites YouTube, etc there is no problem, any ideas how to resolve this problem, have sent email to my Pension provider but other people don't seem to have this problem.

 

Sent from my SM-G610F using Thailand Forum - Thaivisa mobile app

 

 

Do you have access to another device you can try connecting from?

 

Does it stop before or after requiring you to log-in, if before you could post the URL here and let some other people in Thailand try.

 

"I don't want to know why you can't. I want to know how you can!"

  • Author

I have tried my tablet and lap top with the same problem.

Do you have access to another device you can try connecting from?
 
Does it stop before or after requiring you to log-in, if before you could post the URL here and let some other people in Thailand try.
 


Sent from my SM-G610F using Thailand Forum - Thaivisa mobile app

It could be something on the site blocking access from Thailand, do you have a VPN you can use to "be somewhere else"?

 

Are there any error messages?

"I don't want to know why you can't. I want to know how you can!"

  • Author

Never had problem before and all of a sudden it's not possible, no error message as it does not load just stops.

It could be something on the site blocking access from Thailand, do you have a VPN you can use to "be somewhere else"?
 
Are there any error messages?


Sent from my SM-G610F using Thailand Forum - Thaivisa mobile app

If you don't have a VPN you could try one of the free VPNs just to test if you can access. Do NOT use a free VPN if you are going to enter log-on data or the like.

 

"I don't want to know why you can't. I want to know how you can!"

It could even be a routing problem. One part of the internet being down forces the route to go through a slow stretch. Or the website is struggling.

 

Many possibilities.

 

One website I use a lot is often too slow to use while on 4g, but works OK on fiber.

Can't help without knowing the URL...

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